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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,169 Reviews

2,169 Reviews of Stone Mountain Nissan - Service Center

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December 30, 2024

The reason I do business with Stone Mtn Nissan is HEATH WAGES!!!! A service advisor of the very best caliber. More

by D.SKEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Adv.
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December 30, 2024

The service tech communicated everything that I needed to fix on my vehicle. Thank you. More

by CAMPTOWN2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Make Poznyak
Report | Print
December 30, 2024

It was great very helpful and informative heath wages was very nice and very informative told me everything I needed to know about my car thank you More

by williamalvarado5555
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
December 26, 2024

Excellence, professionalism and helpfulness was evident in everyone I met at Stone Mountain Nissan. Carroll Braddy (Brad) was my sales consultant, recommended by a former client, and was terrific. I love m More

by CHOWARD13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy (Brad)
Report | Print
Dec 27, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2024

I was working with KG Ellsworth and he provided great service. I was kept informed as he determined the problem and informed me of what work was needed. He provided options for the repair and then kept More

by Ckminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Report | Print
Dec 26, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 25, 2024

Great place to get your Nissan worked on or make a purchase for your next new vehicle More

by BRENDA.CHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Stone Mountain Nissan responded

Hi, we are so happy to read such a great review about Stone Mountain Nissan! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

December 24, 2024

I came in for a check engine light diagnostic I needed to know the part numbers and location of the parts that needed to be replaced the service representative gave me wrong part numbers and information. Had More

by alexander.almaguer96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
Dec 30, 2024 -

Stone Mountain Nissan responded

Please contact us at (470) 467-4394 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 23, 2024

Everyone outside of my sales agent, everyone was amazing. Outside of not being knowledgeable, he lacked personality. He just continuously asked was I going to buy instead of listening to my needs and actuall More

by tdwhite12648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
Report | Print
Dec 25, 2024 -

Stone Mountain Nissan responded

Tdwhite12648, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

December 23, 2024

I had excellent customer service and maintenance service while at Stone Mountain Nissan . Maks is wonderful, very polite , very professional and really made sure that I was taken care of. I left very satis More

by NATTANYA.1J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
Report | Print
Dec 25, 2024 -

Stone Mountain Nissan responded

Nattanya.1j, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan.

December 22, 2024

Great service dept. - communicate well with customer and like the texts to keep us informed . More

by TERRY_PAVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 26, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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