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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,409 Reviews

2,409 Reviews of Stone Mountain Nissan - Service Center

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July 17, 2025

The dealership is always nice and clean with fr is endly staff. The coffee and water add a nice touch. It would be very nice to bring back car washing and vacuuming. More

by oreatherc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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July 17, 2025

I waited an additional 25 minutes after receiving notification that the work was completed. I then went to the desk for information. My car was sitting outside. The customer service and check out was More

by EMNDRSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
T.J. and Heath Wages
Report | Print
July 16, 2025

All the workers from service to sales are very accommodating. Especially since I know seniors may be a little more challenging in understanding? More

by debozier249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali and Heath
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July 15, 2025

Stone Mountain Nissan stands behind their work. I had a complaint and they made the repair right away without overcharging me. Now I am all set. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 17, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If there's anything further we can do for you, we are happy to help!

July 14, 2025

Great customer service, was greeted time I pulled up. Heather, made sure that I had everything out of car that I needed. More

by adangieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 14, 2025

Service Tech was very laid back but professional and apologized for the long wait. I can respect the honest communication. More

by totall162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

July 14, 2025

I had a great experience at the dealership. Price Moore was super helpful and nice! More

by yshuford3256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We do hope we can be of assistance in the future. Take care!

July 14, 2025

Everything at this location was on point. .. customer service was great. No complaints will return More

by noralewis2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2025

Vernon said our Relationship with Nissan is Good,good! Please use this Email for Vernon Kendrick!! Kendrickvernon1540@gmail.com More

by GWENANDVERNON
Recommend Dealer
Yes
Employees Worked With
KG
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Jul 15, 2025 -

Stone Mountain Nissan responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

The customer service is excellent, and the environment is very welcoming and clean. Mr. KG is always kind and respectful when I come in for car service. Even though I made my purchase two years ago, Mr. Patr More

by tsedwards2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Ellsworth (KG)
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Jul 12, 2025 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

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