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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,354 Reviews

2,354 Reviews of Stone Mountain Nissan - Service Center

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June 05, 2025

The service staff was fantastic! My service advisor, Heath Wages, kept me advised as work progressed. I really like the updated lounge area and ability to see into the service area w More

by David H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
June 05, 2025

Stone Mountain Nissan is great. They always take good care of us. They always get us in quick and keep us well informed as to what is needed to keep our Rogue running in top conditi More

by CHEFDT404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
June 03, 2025

Great customer service quick and fast. Explained everything about my vehicle and answered the questions that I had. More

by MELISSAPERRYMAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Jun 05, 2025 -

Stone Mountain Nissan responded

Hi Melissaperryman09, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

June 02, 2025

Service waso great and timely. There was an issue with a coupon, but it was quickly resolved. I like the assurance of bringing my car to the dealer for serving. More

by newsomt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price in Service Dept.
Jun 05, 2025 -

Stone Mountain Nissan responded

Hello Newsomt2, thank you; we appreciate your feedback!

June 02, 2025

Started good. Ended not so great, sending a new buyer off the lot with tire pressure light on, and 2 days later battery light on, on the dashboard is not a good lo More

by natoyahenson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quint, Steve
Jun 05, 2025 -

Stone Mountain Nissan responded

Natoyahenson, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

June 02, 2025

Great staff and good place to buy and service your car. Speed of the work was also very commendable. I Will definitely recommend to family and friends. More

by DUROSKY70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Jenkins
Jun 05, 2025 -

Stone Mountain Nissan responded

Hi Durosky70, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

June 02, 2025

The service request was handled quickly and professionally. I was also made aware of other things that needed yo be done More

by KPAULRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum Fryar
Jun 05, 2025 -

Stone Mountain Nissan responded

Hello Kpaulre, thank you; we appreciate your feedback!

June 02, 2025

Awesome experience every time I visit. Friendly staff always pleasant very helpful and knowledgeable and caring. More

by South Dekalb1$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health Wages
Jun 05, 2025 -

Stone Mountain Nissan responded

Hi South Dekalb1$, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

June 02, 2025

I love the new building it’s very comfortable and well designed. So glad to have power in the lounge area! More

by MOUSSE_GALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Health
Jun 05, 2025 -

Stone Mountain Nissan responded

Hi Mousse_gallon, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

June 02, 2025

Stone Mountain Nissan is a very Wonderful moter vehicle company to go shopping for your vehicle either new or used.I can testify ti that fir I've used it in both areas and enjoy it gratefully. More

by LORRWHITNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Stone Mountain Nissan responded

Hello Lorrwhitney, thank you; we appreciate your feedback!

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