Stone Mountain Nissan - Service Center

Wouldn’t recommend. Went for my first service appointment and was very disappointed. Would not return. Long wait times, bad service reps. Went for my first service appointment and was very disappointed. Would not return. Long wait times, bad service reps. More

I went on a weekday so it was faster. Unfortunately I’ll have to go in Saturdays most of the time. Unfortunately I’ll have to go in Saturdays most of the time. More

I was told my part was ready then I was told they didn’t have the tool for the part. I worked at a mechanic shop, I don’t know if they were lying but things didn’t sound right to me. Then, things went from have the tool for the part. I worked at a mechanic shop, I don’t know if they were lying but things didn’t sound right to me. Then, things went from bad to worse, I told they couldn’t on the part because they saw an issue. The reason I’m giving them such a bad rating is because they saw my vehicle a week ago and a month before that when I think they seen a problem before now. More

Phenomenal service advisor, Kalium Fryar. Very knowledgeable and informative. Service /repair is about 80% very slow Very knowledgeable and informative. Service /repair is about 80% very slow More

I truly appreciated the professionalism and expertise exhibited by the staff and technicians! Thank you! exhibited by the staff and technicians! Thank you! More

Heath was good about keeping me looped in. Though I couldn't afford the repairs, he did give me options and made me feel valued as a customer Though I couldn't afford the repairs, he did give me options and made me feel valued as a customer More

The tech that work on my car was rude and he didn’t even tell me where my car was park after the service was complete. The cashier had to help me find my car. I will not return to your establishment after t tell me where my car was park after the service was complete. The cashier had to help me find my car. I will not return to your establishment after that service . This was my first time at your establishment and received poor service. More

Great job everyone was so nice. This was my first service for my 2023 Rogue. Even say my salesman that sold me the SUV. We had a great talk. All A from me with this dealership and w This was my first service for my 2023 Rogue. Even say my salesman that sold me the SUV. We had a great talk. All A from me with this dealership and will come back to service my Rogue again. More