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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,108 Reviews

2,108 Reviews of Stone Mountain Nissan - Service Center

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November 21, 2024

Everyone at the Stone Mountain Nissan is super welcoming, kind, and helpful. It is always a pleasure to have Heath as my Service Advisor. More

by ERIKA.R.DENMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages - 5 stars
November 20, 2024

Service was on point & I didn't wait very long for my oil change. Thank you very much! More

by N0WFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trotters Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Stone Mountain Nissan responded

N0wfaithisjt, we're so glad that we were able to go above and beyond your expectations!

November 19, 2024

My experience with Stonemountain Nissan was awesome i recommend anyone to there services and the customer support team is very helpful More

by nathanielfonville1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Stone Mountain Nissan responded

Hello Nathanielfonville1, thank you; we appreciate your feedback!

November 18, 2024

It looked great inside, which was quite different from my last visit. Especially liked the waiting room with see through glass into the repair area. More

by KAREENGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

My service manager has always been responsive to all questions, been available upon my getting to the dealership, and manages to keep me posted on the work being performed and any suggested maintenance More

by patrice.diamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Nov 18, 2024 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 14, 2024

I've bought several cars from Stone Mountain Nissan and it has always been a wonderful experience. I don't think I would ever go anywhere else. More

by parr0thd51
Recommend Dealer
Yes
Employees Worked With
Quinton
Nov 18, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

November 13, 2024

K from auto service was very informative and helpful during my visit! Thank you so much! More

by kenyacurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K from service
Nov 14, 2024 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 13, 2024

I was pleased with my service and the time it took to get in and out. More

by WENDYBYNOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Make Poznyak
Nov 14, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

November 12, 2024

Service Advisor, Heath Wages, and service technicians always provide an excellent service experience. Cost is very reasonable. More

by ROULAMONSOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Nov 13, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you, and have a fantastic day!

November 12, 2024

Service was good. Didn't have to wait too long and was updated on the progress of the work which I liked. Staff was friendly and and felt relaxed. More

by ISAACLUNA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks
Nov 13, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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