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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,325 Reviews

2,325 Reviews of Stone Mountain Nissan - Service Center

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May 14, 2025

Customer service was great , they was honest explaining the necessary service I will need soon More

by Silentangel347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine and Tevin
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May 12, 2025

I missed my morning appointment, I appreciate Jermaine accommodating my late evening arrival. Thank you. More

by artasia.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
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May 12, 2025

Timely service from my arrival until I picked up my car. Car was services at the time promised. Mr. KG, is always professional, courteous and knowledgeable. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellingsworth
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May 11, 2025

I was told a certain orive for diagnostic and then when I gave them my car they informed me to do anything additional they have to take my car apart which would additional and that would be more money. This More

by Lanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Price, moore
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May 08, 2025

Very friendly, efficient and I didn’t feel pressured to pay for any additional services. More

by havefaith7074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Service
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May 11, 2025 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Heath always takes excellent care of my cars. The service technicians do a great job! More

by ROULAMONSOUR
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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May 06, 2025 -

ROULAMONSOUR responded

Excellent Service Department!

May 08, 2025 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

Felt welcome and everything was nice and professional Great job and very efficient and great waiting time while waiting for my car to be serviced More

by CHAPO077
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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May 08, 2025 -

Stone Mountain Nissan responded

Hello Chapo077, thank you; we appreciate your feedback!

May 05, 2025

The service department was waiting for us at our scheduled appointment time. Kalium was friendly and patient. He advised us on what all we would need to have done, and wasn't pushy about. They did t More

by Richie5380
Recommend Dealer
Yes
Employees Worked With
Kalium Fryer
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May 08, 2025 -

Stone Mountain Nissan responded

Hello Richie5380, thank you; we appreciate your feedback!

May 03, 2025

I'm sorry but I don't have time to come up with 15 words. No thanks More

by Ruth
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
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May 05, 2025 -

Stone Mountain Nissan responded

Hi Ruth, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2025

The staff was very friendly and knowledgeable. I felt like a family member. It's great to received such good quality care. More

by CAERONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Stone Mountain Nissan responded

Caeronica, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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