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Stone Mountain Nissan

Lilburn, GA

4.5
2,733 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,733 reviews

March 02, 2025

The tech that work on my car was rude and he didn’t even tell me where my car was park after the service was complete. The cashier had to help me find my car. I will not return to your establishment after t More

by Misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
Mar 07, 2025 -

Stone Mountain Nissan responded

Misty, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 02, 2025

I was told my part was ready then I was told they didn’t have the tool for the part. I worked at a mechanic shop, I don’t know if they were lying but things didn’t sound right to me. Then, things went from More

by babytata
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Boggs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carroll Braddy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Collins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Hudson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Sullivan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Stone Mountain Nissan responded

Babytata, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 01, 2025

Great job everyone was so nice. This was my first service for my 2023 Rogue. Even say my salesman that sold me the SUV. We had a great talk. All A from me with this dealership and w More

by Mary Bolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Mar 04, 2025 -

Stone Mountain Nissan responded

Mary, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 26, 2025

KG always provides a high standard of professionalism, critical vehicle information and exemplary customer service. More

by rev_drt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Service Department
Mar 01, 2025 -

Stone Mountain Nissan responded

Hello Rev_drt, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Always accommodating. Prices for service are good. Kay is the best service advisor I've ever met. More

by toddswift14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay in service.
Feb 27, 2025 -

Stone Mountain Nissan responded

Hello Toddswift14, thank you; we appreciate your feedback!

February 25, 2025

I had a great experience at Stone Mountain Nissan. The person that attended me was very friendly. He answered all my questions. The oil change and tire rotation was quick. More

by bianca_nieves04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name
Feb 27, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Everyone was so nice & kind , I felt more than welcome at Stn Mtn Nissan and I will be referring a few people More

by brittanyswafford1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prince Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

The service representative Heath was attentive and ensured questions were answered. Much appreciated and Kuddos! More

by t-dsills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2025

Salesman Jean is fantastic, very nice and not pushy at all. Dealership is very nice, great facilities and they are willing to work with you whatever your needs are. Great selection of used and new vehicle More

by Wesley McMahan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Thompson
Feb 26, 2025 -

Stone Mountain Nissan responded

Hello Wesley Mcmahan, thank you; we appreciate your feedback! We're looking forward to your next visit with us!

February 23, 2025

The Employees Are Amazing And Very Helpful. I Loved The Experience With This Dealership . Thanks To Darius. More

by rayona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Stone Mountain Nissan responded

Hi Rayona, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

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