Stone Mountain Nissan

Heath provided excellent customer care. He reviewed the inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid1 inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid19 precautions in place in the customer waiting areas. More

Excellent , friendly customer service. Prices reasonable. Wait time wasn't overwhelming. Checked in with us to keep us in the know of what was going on. Would definitely get my vehicle serviced here again. Wait time wasn't overwhelming. Checked in with us to keep us in the know of what was going on. Would definitely get my vehicle serviced here again. More

It is always a pleasant experience when I bring my car in for maintenance. Not only that, but if I need to stop by in-between maintenance services (because I’m getting a message in the dash that I don’t unde for maintenance. Not only that, but if I need to stop by in-between maintenance services (because I’m getting a message in the dash that I don’t understand, or my fob needs a new battery, or I simply need air in my tires) the staff is always accommodating. On this particular maintenance visit I was given the choice of 3 services (Routine, Value (?) and Premium). I was told what each service included with no pressure whatsoever...and asked which I preferred. I selected the Premium service and when I drove home, I could actually tell that my car was running smoother and better than when I brought it in. My service Rep was Heath Wages and he even ensured my car was thoroughly washed and vacuumed out. I could not have received better service! More

Very satisfied with the service received. Everyone was courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my courteous, and knowledgeable. There was a mix up with the shuttle service, and I waited over three hours to be picked up, and finally had to call my husband to come and take me to pick up my car. I missed lunch and was not called to inform me about the mix-up concerning the shuttle service. More

I worked with Joshua Kern and he was amazing throughout the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business the entire experience. The situation was painless and he explained what he was doing throughout my visit. I will definitely return for more business. More

My experience is always excellent when I come to the dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. More

Josh K. has always treated us well. Prime customer service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). More

Their new vehicles are decent but their used department is a scam. They sold me a used truck during the hottest time of the year in humid Atlanta, GA but didn’t bother to tell me that the AC doesn’t work. is a scam. They sold me a used truck during the hottest time of the year in humid Atlanta, GA but didn’t bother to tell me that the AC doesn’t work. Tried adding refrigerant. A/C didn’t improve at all. Now I’m stuck paying every month to drive a xxxxing toaster and after a trip to the grocery store am drenched in sweat and they won’t fix the A/C. Truck is only four years old too so there’s no reason why it should be having this issue and for them to sell it to me at the end of July (hottest time of the year) without telling me about this problem is so inconsiderate. Shame on them. Please don’t buy a used vehicle from them. Buy a brand new one from them all you want but don’t even speak to their used department or they’ll scam you just like they scammed me. More

Exceptional Emergency Service My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in tr My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in trouble and got off at the first highway I saw, which was Highway 78. I was praying I would find a Nissan dealership soon, and I did. From the minute I pulled into the service department at Stone Mountain Nissan, I was treated in a friendly and helpful way. Bob White was helpful and very professional. The mechanics were able to find the problem, which was very minor and was fixed without cost. I was able to continue my trip to North Carolina with no more problems. More

We bought a 2016 Nissan platinum at Stone Mountain Nissan and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer servi and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer service is top of the line, AAA quality. He really gives us the presidential treatment. Thank you so much for hiring Bob White. We highly recommend this dealership for car maintenance and purchasing your future car. We plan to buy new every time from Nissan in Stone Mountain. More