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Stone Mountain Nissan
Lilburn, GA
2,437 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,437 reviews
December 13, 2020
Excellent service and very professional attitude from the "valet"who friendly welcomed me to mr. Ramirez who always shows a personal interest in my concerns! "valet"who friendly welcomed me to mr. Ramirez who always shows a personal interest in my concerns! More
by Begga
Verified CustomerEmployees Worked With
Mr Ramirez
December 13, 2020
Very helpful and quick service. I like the coupons they afford their customers. Location is very close to my house. Very professional staff and courteous afford their customers. Location is very close to my house. Very professional staff and courteous More
by SHARON
Employees Worked With
Arthur
December 12, 2020
My Service Manager Heath Wages was there and ready for me. Service Mechanic Harold took the car right away and the process was very efficient. Questions were answered and I left feeling informed and confi me. Service Mechanic Harold took the car right away and the process was very efficient. Questions were answered and I left feeling informed and confident of the the car and the servicing. This is the reason I keep coming back-trust and professional excellence. More
by ROBERTBRUCEPUTNAM
Employees Worked With
Heath Wages
December 12, 2020
Mr. Ramirez my service advisor is wonderful he always takes care of my vehicle in my family thank you still mountain Nissan for having him there takes care of my vehicle in my family thank you still mountain Nissan for having him there More
by ANNARAQUELCD
Employees Worked With
Arthur Ramirez, Carroll Braddy
December 12, 2020
As this was my first visit to this dealership, the service was great. The Service Manager is very good with his clients. I will definitely be coming back for all my service needs for my 2017 Nissan. I service was great. The Service Manager is very good with his clients. I will definitely be coming back for all my service needs for my 2017 Nissan. I will also recommend this dealership to all my friends and family. More
by Janice Jones
Employees Worked With
KG, and Josh
December 11, 2020
As I’ve explained to the service manager before, I spent $3100 on repairs for my Nissan Altima (which my daughter drives) which means I want everything in working order! I sent her for a scheduled oil chang $3100 on repairs for my Nissan Altima (which my daughter drives) which means I want everything in working order! I sent her for a scheduled oil change, and the tech writes that I need engine seals! I specifically TOLD the tech to repair EVERY repair needed! I have no trust in the techs, as I feel they are incompetent! More
by TUCKERTAYATA
Employees Worked With
Heath Wages
December 10, 2020
Excellent service as always. I will continue to bring my vehicle to this dealership for service. I appreciate how friendly and thorough the service dept is. vehicle to this dealership for service. I appreciate how friendly and thorough the service dept is. More
by LINDA.TAYLOR221
Employees Worked With
Bob White. Zack Taylor
December 10, 2020
This is my dealership. This is an excellent dealership. I love the customer service. And how they always remember my name. Even if I don't frequently come up there. love the customer service. And how they always remember my name. Even if I don't frequently come up there. More
by CEDRICK.LUSK0308
Employees Worked With
Josh
December 10, 2020
I bought my vehicle from this Dealership in 2015 and I have always received EXCELLENT REPAIR SERVICE for my vehicle. Mr. Heath Wages is my Service Advisor and has been since I bought my vehicle. He is ver have always received EXCELLENT REPAIR SERVICE for my vehicle. Mr. Heath Wages is my Service Advisor and has been since I bought my vehicle. He is very professional and knowledgeable in advising me regarding servicing my vehicle. I will continue to get my vehicle serviced at Stone Mountain. More
by SKYHAWK208
Employees Worked With
Carroll Braddy
December 10, 2020
Exceptional customer service received by my service advisor Heath Wages. I always have the most pleasant experience with him and he always makes sure I’m clear about whatever service is being performed advisor Heath Wages. I always have the most pleasant experience with him and he always makes sure I’m clear about whatever service is being performed on my vehicle. More
by EBONEYTAMIA
Employees Worked With
Heath Wages (Service)
