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Stone Mountain Nissan

Lilburn, GA

4.5
2,437 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,437 reviews

December 27, 2020

Awesome service department! Everyone there is friendly and accommodating to make sure the customer/client is tended and all questions addressed! I’ll be back! More

by nmd1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Josh R.
December 26, 2020

They worked very hard to get me the deal I needed. It was Nissan Finance that let me down. I have financed at least 5 vehicles with them never missing a payment & they have me a hard time. More

by TSUZ7081
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager, don’t know his name, Carroll Braddy
December 24, 2020

The service was great. My only complaint is that I arrived exactly when they opened and it still took 1.5 hours. Everyone was helpful but I think they overbooked appointments for that morning. That is More

by ADORLAND8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Heath Wages is STELLAR! Excellent customer service, professional and he not only took care of my Altima's needs, he knew I needed to get a bit of work done, so he set me up in a private work station! More

by BONNIE915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
December 22, 2020

Joshua was awesome— Great customer service. Resolved my issues quickly and I am back driving with no excess engine noise. Thanks for your attention to detail!! More

by SATRINAHILL3430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
December 22, 2020

I would have given a five star rating however when I called and went back after two days, there was paint damage on the hood. When i picked up the car and afer waiting hours previous night before, I was More

by tsmallwood68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daron Owens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tanzeel Shahed
December 21, 2020

I always receive great service from Stone Mountain Nissan! Friendly employees and a pleasant waiting area. I always feel well taken care of by my service advisor, Josh Kern. More

by LYNNMAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern
December 20, 2020

I was glad to see KG return to the dealership. He is very professional and knowledgeable. He updated my service records and asked about things since he last saw me. He added that personal touch. Things were More

by RKMOOREKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.G. Ellsworth
December 20, 2020

My service at this Nissan dealership was truly awesome Mr Arthur Ramirez took great care of me.Mr Ramirez was very professional at all times.He also keep me very well informed about my vehicle. The o More

by YNIXON37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Arthur RAMIREZ
December 20, 2020

KG was great. Kept me informed on the status of my repair. I didn’t have to call to get an update. Great service by the staff. More

by NHARRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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