Stone Mountain Nissan
Lilburn, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome service department! Everyone there is friendly and accommodating to make sure the customer/client is tended and all questions addressed! I’ll be back! and accommodating to make sure the customer/client is tended and all questions addressed! I’ll be back! More
They worked very hard to get me the deal I needed. It was Nissan Finance that let me down. I have financed at least 5 vehicles with them never missing a payment & they have me a hard time. Nissan Finance that let me down. I have financed at least 5 vehicles with them never missing a payment & they have me a hard time. More
The service was great. My only complaint is that I arrived exactly when they opened and it still took 1.5 hours. Everyone was helpful but I think they overbooked appointments for that morning. That is arrived exactly when they opened and it still took 1.5 hours. Everyone was helpful but I think they overbooked appointments for that morning. That is why it took so long. More
Heath Wages is STELLAR! Excellent customer service, professional and he not only took care of my Altima's needs, he knew I needed to get a bit of work done, so he set me up in a private work station! professional and he not only took care of my Altima's needs, he knew I needed to get a bit of work done, so he set me up in a private work station! He went above and beyond the call of duty. This is why I will always have my Nissan serviced at this location. Heath is a gem! More
Joshua was awesome— Great customer service. Resolved my issues quickly and I am back driving with no excess engine noise. Thanks for your attention to detail!! issues quickly and I am back driving with no excess engine noise. Thanks for your attention to detail!! More
I would have given a five star rating however when I called and went back after two days, there was paint damage on the hood. When i picked up the car and afer waiting hours previous night before, I was called and went back after two days, there was paint damage on the hood. When i picked up the car and afer waiting hours previous night before, I was told 2019 model i wanted was sold. Therefore I was advised of the 2020 model for about the same price of 2019 and negotiated lower price. But the issue is not the car but its of people. I was dealing with Daron with sale of my car and for a simple thing of ordering paint pen is not issue I understand that it take time to order it but he was rude and did not get quality service from him. The minute I had an issue regardless of the fact that I reported the next day after driving car home in rain and dark, I immediately notified him of the issue. I giving this low rating because of poor interaction I received and did not appreciate how simply matter was not being handled properly. I received a call from Tanzeel who try to assist me but he was advised of my issues. More
I always receive great service from Stone Mountain Nissan! Friendly employees and a pleasant waiting area. I always feel well taken care of by my service advisor, Josh Kern. Nissan! Friendly employees and a pleasant waiting area. I always feel well taken care of by my service advisor, Josh Kern. More
I was glad to see KG return to the dealership. He is very professional and knowledgeable. He updated my service records and asked about things since he last saw me. He added that personal touch. Things were professional and knowledgeable. He updated my service records and asked about things since he last saw me. He added that personal touch. Things were different since he had left. So glad he is back. More
My service at this Nissan dealership was truly awesome Mr Arthur Ramirez took great care of me.Mr Ramirez was very professional at all times.He also keep me very well informed about my vehicle. The o Arthur Ramirez took great care of me.Mr Ramirez was very professional at all times.He also keep me very well informed about my vehicle. The other staff members was very professional, courteous at all times. More