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Stone Mountain Nissan
Lilburn, GA
2,240 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,240 reviews
November 30, 2020
The customer service was excellent! I met some great people @Nissan and am very grateful for that. I was in and out in no time. 😊 people @Nissan and am very grateful for that. I was in and out in no time. 😊 More
by JALUNDAPB
Verified Customer
Helpful November 30, 2020
The experience was very pleasant they made it very easy and was so respectful and considerate of my time and my circumstances I would recommend them to other people and was so respectful and considerate of my time and my circumstances I would recommend them to other people More
by KALEANER36
November 29, 2020
This is the second car I purchased from Stone Mountain Nissan and my dealer has only been Brad. He is amazing. Fast. Efficient. Knowledgeable. Just amazing. Nissan and my dealer has only been Brad. He is amazing. Fast. Efficient. Knowledgeable. Just amazing. More
by SPIRITLED76
Employees Worked With
Carroll Braddy
November 29, 2020
Being this is my first time going to Nissan for service I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very satisfied with the work performed on my vehicle. More
by ROBERTCHILDERS70
Employees Worked With
Tierra Braddy
November 29, 2020
Arthur Ramirez had amazing customer service and confirmed my vehicle is still in great condition and welcomed me back in the future! Jobe well-done Art! my vehicle is still in great condition and welcomed me back in the future! Jobe well-done Art! More
by TREVENKBROWN
Employees Worked With
Arthur Ramirez
November 29, 2020
Great service as always. Very informative and efficient with the explanation of recommended services for my vehicle. I will be returning back to Nissan Stone Mountain. with the explanation of recommended services for my vehicle. I will be returning back to Nissan Stone Mountain. More
by KENDRAMCCANT
Employees Worked With
Arthur
November 26, 2020
The young woman who assisted me was fantastic. Just about everyone else working there wore their masks under their chins. All of the customers properly wore protective masks. Not the service staff. They had everyone else working there wore their masks under their chins. All of the customers properly wore protective masks. Not the service staff. They had nose or nose and mouth exposed. I do realize some people do not believe there is a credible health threat in public. I do believe it is worth respecting and I was alarmed and disappointed that I had to be exposed to that to get my car serviced. More
by RKEENAN0
Employees Worked With
None of above
November 26, 2020
I’ve always had great service at Stone Mountain Nissan. Everyone is nice and helpful. The technicians always do a great job on my truck. Everyone is nice and helpful. The technicians always do a great job on my truck. More
by LABRAT2655
November 26, 2020
The overall service from Heath was great as usual. I had my oil changed and tires rotated but the team didn't reset the dash indicator which is still popping up every time I start the vehicle informing me t my oil changed and tires rotated but the team didn't reset the dash indicator which is still popping up every time I start the vehicle informing me that I need an oil change/ tire rotation, which was just completed. More
by FISHRUNCOOK
Employees Worked With
Heath in service
November 26, 2020
Heath is always friendly and very detailed about the services being provided to my vehicle! He provides detail from start to finish each time I come. services being provided to my vehicle! He provides detail from start to finish each time I come. More
by MELONIEBMARTIN
Employees Worked With
Heath Wages
