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Stone Mountain Nissan

Lilburn, GA

4.6
2,856 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,856 reviews

March 05, 2025

Kay was so helpful in getting my car maintenance issues resolved and getting me on my way. Excellent service! More

by QUASHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Mar 09, 2025 -

Stone Mountain Nissan responded

Hi Quashea, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

March 03, 2025

I went on a weekday so it was faster. Unfortunately I’ll have to go in Saturdays most of the time. More

by indiaelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
Mar 07, 2025 -

Stone Mountain Nissan responded

Hi, thanks for the four-star review. Here at Stone Mountain Nissan, we always strive for excellence, and it appears we missed the mark by one star. Is there anything more we could have done to improve your experience and earn that five-star rating?

March 03, 2025

Stone Mountain Nissan was great I was in and out in 2 1/2hrs customer service was awesome. The whole dealership is 10 hands down. If u need a car check Brad and Mike my salesman. Thanx guys for my 2025 f More

by LENEMARSEXY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
Mar 07, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is essential to us here at Stone Mountain Nissan, and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 03, 2025

Wouldn’t recommend. Went for my first service appointment and was very disappointed. Would not return. Long wait times, bad service reps. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Price Moore
Mar 08, 2025 -

Stone Mountain Nissan responded

Here at Stone Mountain Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 678-252-3100 X3028 to discuss ways we can better serve you in the future.

March 02, 2025

The tech that work on my car was rude and he didn’t even tell me where my car was park after the service was complete. The cashier had to help me find my car. I will not return to your establishment after t More

by Misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
Mar 07, 2025 -

Stone Mountain Nissan responded

Misty, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 02, 2025

I was told my part was ready then I was told they didn’t have the tool for the part. I worked at a mechanic shop, I don’t know if they were lying but things didn’t sound right to me. Then, things went from More

by babytata
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Boggs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carroll Braddy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Collins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Prince Hudson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Sullivan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Stone Mountain Nissan responded

Babytata, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 02, 2025

Heath was good about keeping me looped in. Though I couldn't afford the repairs, he did give me options and made me feel valued as a customer More

by unkano
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Mar 05, 2025 -

Stone Mountain Nissan responded

Hi Unkano, thank you so much for your positive comments about Stone Mountain Nissan!

March 02, 2025

I truly appreciated the professionalism and expertise exhibited by the staff and technicians! Thank you! More

by Hildy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Summers
Mar 05, 2025 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 02, 2025

Phenomenal service advisor, Kalium Fryar. Very knowledgeable and informative. Service /repair is about 80% very slow More

by JOHNETTE.CROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Mar 05, 2025 -

Stone Mountain Nissan responded

Hello Johnette.crowe, thank you; we appreciate your feedback!

March 02, 2025

I’m still waiting for the dust to settle. Things still aren’t clear. I used Autotrader to find a vehicle, put some of my information in looking for the best monthly payments, and then went th More

by babytata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abdul Sesay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Stone Mountain Nissan responded

Babytata, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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