Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Atlantic Lexus Of 110 - Service Center
Farmingdale, NY
264 Reviews
264 Reviews of Atlantic Lexus Of 110 - Service Center
Sort by
December 29, 2017
Lexus service experience The usual positive experience at Lexus of 110. Easily scheduled convenient service appointment. Service advisor Patrick was attentive and kept me up The usual positive experience at Lexus of 110. Easily scheduled convenient service appointment. Service advisor Patrick was attentive and kept me up to date on the progress & timeline. Manager Mike B. was also welcoming and reassuring, although I did not need reassuring. It was nice to know he was so intuned. More
by patsymaryellen
Employees Worked With
Patrick Lerkuzic, MIke Balletta
August 15, 2017
praise for Service Adviser, Everett Greenridge I would like to inform you regarding my experiences with Service Adviser, Mr. Everett Greenridge. He should be commended for his professionalism, to I would like to inform you regarding my experiences with Service Adviser, Mr. Everett Greenridge. He should be commended for his professionalism, to both my friends and myself. The qualities that Everett possesses aren't often encountered. No matter how busy, there is always time to make a 110 customer feel at home. He possesses skills that cannot be taught. He is a gentleman. I will continue recommend people to 110 because of him. Sincerely, Donald Andelsman, Melville, N.Y. More
by nassau1741
Employees Worked With
Everett Greenridge
April 20, 2017
Disappointments all around i've had my Lexus for 3 years now. my lease is ending. I bought a used truck from this dealership and had to bring it back 1 day later for a problem. i've had my Lexus for 3 years now. my lease is ending. I bought a used truck from this dealership and had to bring it back 1 day later for a problem. the head service manager Mike complained that I should not get a loaner car because I am not a Lexus customer. BUT I AM and I have been for 3 years. he had a very bad attitude. the service guys are not very responsive either. they make you wait. every time I brought my Lexus in I sat and waited for a long time. they are not proactive. For the truck, I called in the afternoon to find out about my vehicle and was told they would call me back because the tech was out to lunch. 3 hours later I called back and they could not locate the service guy to find out about my vehicle. it shouldn't be that hard to get an answer and call back or look it up in the system to find out the status. do not go here. the free bagels aren't worth the hassle. More
by Reviewer1
Employees Worked With
MIke Balletta
March 08, 2017
Everett Greenidge, Master service consultant .... is the consummate professional - patient, listener, supportive, highly knowledgeable, highly skilled, I own a 2007 Lexus IS 300 and have been goi .... is the consummate professional - patient, listener, supportive, highly knowledgeable, highly skilled, I own a 2007 Lexus IS 300 and have been going to him for service since I bought the car new. He always goes out of his way to help you and more. I would not go to any one else. Harry E Friedlander More
by Oil can Harry
Employees Worked With
Everett Greenidge, is the consummate professional - patient, listener, supportive, highly knowledgeable, highly skilled,
January 03, 2017
Very pleasant Experience I bought my 2013 Lexus ES 350 at RVC but I decided to bring my car for NYS Inspection to this Dealership. I had two new front tires on it already and I bought my 2013 Lexus ES 350 at RVC but I decided to bring my car for NYS Inspection to this Dealership. I had two new front tires on it already and Service Manager told me that I needed front alignment. Since the front tires were replaced about 3 months before at a different dealership, I agreed to have front alignment done here at Atlantic Lexus. One thing was for sure that the Service Manager was telling the truth. The old tires taken off were slightly uneven worn, but I did not see it a serious issue at that time. The reason I agreed to have the front alignment done was because The Manager was not telling me BS;..and I like the things perfect. Lexus is an awesome car and it should perform like Lexus...about 2 months later I returned to Atlantic Lexus to have my rear tires replaced. My short experience with Atlantic Lexus is good and I intend to go back there. Besides, the dealership is spacious, very clean, very modern... simply beautiful..The Personnel I dealt with was very professional. More
by NYR430
Employees Worked With
Robert Pappagallo, MIke Balletta
September 19, 2016
Paid for a oil change but it was never done I brought my car in for an oil change but they recommended some other service in addition to the oil change. In the end, the bill was over one thousa I brought my car in for an oil change but they recommended some other service in addition to the oil change. In the end, the bill was over one thousand dollars but it just so happened that I went to check the oil, and it was still black. They ended up doing it the second time but was inconvenient. They tested the oil and confirmed it was used and not recently changed. More
by Terrible
Employees Worked With
I heard the service advisor was let go soon after.
March 16, 2016
Problem with my Laser Jammer I called K40 and was referred to Melissa at Moving on Sound. Melissa said I needed to go to the Dealership. I called and made arrangements for a loane I called K40 and was referred to Melissa at Moving on Sound. Melissa said I needed to go to the Dealership. I called and made arrangements for a loaner car. I drove my 2015 Lexus NX 200T to service and met Darwin in the valet department. I have dealt with Darwin before so I knew I was in good hands. I saw Michael Balletta my Service Advisor and he got Kyle who did the install of my jammer involved. Lexus Massapequa Service Department is the absolute best in the business. I have only driven luxury cars my entire adult life and no one on Long Island has a Service Department that can even come close to competing with Lexus of Massapequa. From Darwin through Kyle and Michael, five stars all the way around, they are the very best! More
by laurafromli
Employees Worked With
Darwin and Kyle, MIke Balletta
March 12, 2016
You're in good hands with Mike Balleta As a woman walking into a dealership service center, I am often hesitant, but you're in good hands with Mike B. There's no second guessing, as he does As a woman walking into a dealership service center, I am often hesitant, but you're in good hands with Mike B. There's no second guessing, as he doesn't sell you what you don't need. You can walk out of there confident you got what was needed. More
by RG
Employees Worked With
MIke Balletta
February 18, 2016
ANOTHER RIPOFF FOR SERVICE FIRST OF ALL LET ME START BY SAYING ON THE STAR RATING ONE STAR IS POOR SERVICE??? THEY DONT EVEN DESERVE THAT. MY GIRLFRIEND IS A REPEAT CUSTOMER AN FIRST OF ALL LET ME START BY SAYING ON THE STAR RATING ONE STAR IS POOR SERVICE??? THEY DONT EVEN DESERVE THAT. MY GIRLFRIEND IS A REPEAT CUSTOMER AND THIS IS HER SECOND VEHICLE PURCHASED FROM THERE DEALERSHIP. SHE HAS BRAKES AND A OIL CHANGE DONE AND IT COSTS $949 DOLLARS. NOT EVEN NEW ROTORS LIKE SHE WAS TOLD SHE NEEDED THEY CUT THEM. $949 DOLLARS THEY SHOULD BE ARRESTED. AND WHEN SHE RECEIVED A LOANER SHE WAS TOLD SHE HAD TO PUT GAS IN IT IT WAS EMPTY. AND AS FAR AS THE ATTITUDE FROM ROB IN SERVICE SHE WILL NEVER RETURN THERE EVER AGAIN. SO A WORD TO THE WISE THEY ARE CRIMINALS AND NOT CUSTOMER FRIENDLY. BEWARE. THEY WILL NEVER SEE THIS LEXUS 450H AGAIN. More
by FEELING DECIEVED
Employees Worked With
ROB IN SERVICE
August 21, 2014
Best customer service I've ever had Went for a complimentary training class to learn about my new Lexus ES300h. It was great. Bert Hall is so knowledgeable. He answered every question & Went for a complimentary training class to learn about my new Lexus ES300h. It was great. Bert Hall is so knowledgeable. He answered every question & gave me great tips. I would recommend anyone who buys a Lexus to go to this dealership. They make me feel like family. More
by brendaconn
Employees Worked With
Bert Hall
