Stoler Lexus
Farmingdale, NY
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I've had miserable experiences in buying/leasing cars in the past, so I was not expecting much. I came here because a co-worker recommended their excellent customer service. I was not disappointed. Fred and the past, so I was not expecting much. I came here because a co-worker recommended their excellent customer service. I was not disappointed. Fred and Tony made the process seamless, and Chase helped me finalize the deal. I would recommend Lexus of Massapequa to my friends and family and I will be coming back there for my next cars. Thank you. More
Neil was extremely courteous, knowledgeable, friendly and customer service oriented. He treated us the way one would treat a friend or family member. This resulted in the overall experience being very pleasa customer service oriented. He treated us the way one would treat a friend or family member. This resulted in the overall experience being very pleasant and stressless. We would recommend Neil to anyone we cared about with confidence that he would treat them the same. More
i found maleigha to bevery knowledgeable helpful and patient. she was able to answer all my questions and researched the answer to any question she did not have the answer to. she was also most helpfu patient. she was able to answer all my questions and researched the answer to any question she did not have the answer to. she was also most helpful when i picked up my car, in that she took the time to show me a to z about all the mechanics,special features,and how to operate everything for which i am most greatful. in conclusion,ms.maleigha fusco in my opinion,is a definate asset to your company. More
As seasoned purchasers of new luxury cars, my wife and I expected the usual stressful car buying experience upon our recent, initial visit to Lexus of Massapequa. What actually prompted us and peaked our i expected the usual stressful car buying experience upon our recent, initial visit to Lexus of Massapequa. What actually prompted us and peaked our interest in this dealership was the genuinely sincere, positive reviews we found on "DealerRater.com" consistently praising one particular Sales Associate, Neil Fogel. Upon our arrival we immediately recognized Neil as a consummate professional with many years of experience in the luxury car business. He's extremely knowledgeable, very pleasant, and easily accessible. He holds the title of "Certified Master Sales Associate" which he truly earned and deserves. During our car buying negotiation, Anthony Tocante (General Sales Manager) was very generous in creating a purchase package for a 2012 RX350 including our trade-in which was much more appealing than offers made by several other Lexus dealerships. We truly appreciated Tony's genuine desire in making us satisfied, trusting customers. Throughout the process of negotiation, purchasing and pick-up, Neil made a potentially stressful experience into something actually pleasurable. Neil has contacted us numerous times after the sale, making sure we are enjoying our new SUV and if he could be of any further assistance. Neil is a true gentleman and we intend to highly recommend him, Anthony Tocante and Lexus of Massapequa to all our friends and family. More
I was the proud owner of a 2004 RX330 which I kept like new. Unfortunately, my car was totalled when someone ran a red light. The car saved my life. I made many road trips in that car and there was no doub new. Unfortunately, my car was totalled when someone ran a red light. The car saved my life. I made many road trips in that car and there was no doubt after the accident that I wanted the same car. So off to Lexus in Massapequa I went. There I met Neil who gave me space to make decisions, explained the process and all options clearly, understood where I was coming from and treated me with respect and caring (even though I walked in there in a pretty grungy weekend outfit - no prejudging). What a nice man. Michael also acted professionally and took the time to answer all of my questions and run me through the process. Long story short, in three days I bought a car, picked out the options and took delivery. Back on the road again in an RX and ready to make new roadtrip memories! In my new glove box will be the old shift knob from my 330...just for luck and to say thanks to my poor baby. :-) I couldn't be happier. Thanks Neil! More
I JUSTED WANTED TO SAY THAT IT WAS WONDERFUL SERVICE. The time was taken out to go over everything with me. Thank you all so much. The time was taken out to go over everything with me. Thank you all so much. More
We had a very positive experience in buying a new LS at Lexus of Massapequa. We actually had purchased our very reliable ES at another dealership but a somewhat cavalier attitude precluded our return there Lexus of Massapequa. We actually had purchased our very reliable ES at another dealership but a somewhat cavalier attitude precluded our return there.Massapequa is a little bit out of the way for us but we are glad that we made trip .We had the good fortune to meet Neil Fogel who is a consumate sales professional .He has an easy going manner and was able to address our concerns regarding whether the LS was right for us . My wife who is not an easy grader thought that Neil was a master at his craft.Buying a car has always been an anxiety producing situation but this recent purchase was quite stress free. The LS has all kinds of bells and whistles and Neil spent time after the purchase acquainting me with the various features .It is our hope to enjoy the LS for many years to come but we will certainly return to Lexus of Massapequa. More
Neal was very helpful and readily available. Lexus of Massapequa was a friendly environment and made buying a vehicle as stress free as possible. I would definitely recommend this dealership to others. L Massapequa was a friendly environment and made buying a vehicle as stress free as possible. I would definitely recommend this dealership to others. Looking forward to buying my next car here soon. More
I went in with my mother to look at the ES350 for her, and I fell in love with the IS250! So not only did Neil sell my mother a car, he sold me one too! Neil, Richard and Larry were extremely courteous, k and I fell in love with the IS250! So not only did Neil sell my mother a car, he sold me one too! Neil, Richard and Larry were extremely courteous, knowledgable and sincere. I highly recommend going to Lexus of massapequa and asking for Neil Fogel. Thank you so much and look forward to seeing you when I service my IS250! Lisa Gambardella And Angela Ciaravino More
I will recommend the Lexus dealership in Massapequa because of the friendly & professional experience I had. I felt very at ease & comfortable & had total trust in Mr. Puleo, that I bought the car tha because of the friendly & professional experience I had. I felt very at ease & comfortable & had total trust in Mr. Puleo, that I bought the car that same day. Everyone there was also very friendly. Mr. Puleo was very patience & explained everything, no matter how many times I asked. He repeatedly let us know not to hesitate to call or return to the dealership with any questions, especially if we needed him to show us again how to use so many of the new features. More