Stoler Lexus

Michael made the experience delightful. This was the 6th car that I leased with him thus he knows my likes and dislikes. Accordingly, he made the transaction very easy and expeditious. I would highly recomm car that I leased with him thus he knows my likes and dislikes. Accordingly, he made the transaction very easy and expeditious. I would highly recommend Michael. More

This is my first Lexus. James took his time in explaining the features of the vehicle, which, by the way he has a thorough knowledge of. He was very pleasant to deal with and took his time answer explaining the features of the vehicle, which, by the way he has a thorough knowledge of. He was very pleasant to deal with and took his time answering all my questions. At no time was there any pressure to make any decisions, which is exactly why I came back after my initial visit to see Jim. He has made this entire experience a very pleasant one, from beginning to end, and worked hard to find me the vehicle that was exactly right for me. I would highly recommend Jim to anyone interested in a Lexus, and I look forward to working with Jim in the future. More

Great guys James and Blaise,felt like I was dealing Great guys James and Blaise,felt like I was dealing with guys I new for years Honest and sincere. I will be a returning customer Great guys James and Blaise,felt like I was dealing with guys I new for years Honest and sincere. I will be a returning customer More

I found a much improved atmosphere at this dealership I found a much improved atmosphere at this dealership since I last visited same. Everyone was cordial helpful and knowledgeable. The price on the I found a much improved atmosphere at this dealership since I last visited same. Everyone was cordial helpful and knowledgeable. The price on the new car was fair and competitive. I'm looking forward to their move into a new facility on Rt 110 which puts them even closer to my home. I had my 2006 Lexus ES 330 serviced by this dealership for the first time and again was treated promptly and cordially by Michael Balletta. I have since gifted this vehicle to my daughter's family and this leaves me with an RX 350h and my new car ES300h which I intend to have serviced at Lexus of Massapequa More

This is my "7th" Lexus RX. I wouldn't buy it any where else. The salespeople are wonderful and the service department, especially Mike Biletto (sp) are the best anywhere!!!!!! it any where else. The salespeople are wonderful and the service department, especially Mike Biletto (sp) are the best anywhere!!!!!! More

excellent no pressure sale. gave me fair trade on value on my used car. would highly recommend james scanapico who made it a pleasurable experience. finance guy, blaise very informative and friendly and ma on my used car. would highly recommend james scanapico who made it a pleasurable experience. finance guy, blaise very informative and friendly and made the numbers work. More

I had a pleasure working with Michael Donohue on the purchase of my new vehicle. Mike was friendly, honest, and a pleasure to work with. Mike took his time to answer all of my questions and gave me ho purchase of my new vehicle. Mike was friendly, honest, and a pleasure to work with. Mike took his time to answer all of my questions and gave me honest answers. When buying a vehicle at Lexus of Massapequa, be sure to look for Michael Donohue. More

My wife and I went in to look and purchase a new rx350. We were greeted very kindly from the second we walked into the dealer by the receptionist. She offered us something to eat and drink. When Michael We were greeted very kindly from the second we walked into the dealer by the receptionist. She offered us something to eat and drink. When Michael Donohue came over he greeted us and showed us around at the car we wanted to see. Mike was extremely nice and personable. He answered all of our questions about the car and took us for a test drive. The entire experience was very pleasant. The day of picking up the new car the transfer from our old car to the new one was extremely smooth and easy. Overall everything was very nice and I would highly recommend the dealership, Michael Donohue and the rx350. More

I have to start this review with " I hate going car shopping"!!!!! or at least i did until I walked into lexus of massapequa....My experience from beginning to end over there was fantastic.... I can't shopping"!!!!! or at least i did until I walked into lexus of massapequa....My experience from beginning to end over there was fantastic.... I can't say one bad thing about anyone I dealt with at this dealership ( and I dealt with about 4 different people). I had to wait about a month for my car to come in because it was a brand new model on the market. They stayed in touch with me the whole way through to keep me updated as to when the final pick up date would be. The customer service here is impeccable! Truthful and honest to their word (which you normally DO NOT find at car dealerships). If your looking to purchase a Lexus please go to Lexus of massapequa..you really can't go wrong here :) Lenny, I hope you see this review and it puts a smile on your face! You were so helpful and made my experience that much better! I love my car!!!! More

Re: Bert and Larry I believe that a commendation Re: Bert and Larry I believe that a commendation should be earned, valued and appreciated. Coming from a customer service background, I find it dif Re: Bert and Larry I believe that a commendation should be earned, valued and appreciated. Coming from a customer service background, I find it difficult to recommend and endorse quality service unless it is outstanding. Unfortunately these instances are sometime far and in between the mediocre run of the mill services that are rendered. However I am happy to take time to write my testimony about Bert Hall and Larry Smath from Lexus of Massapequa. They have provided a level of service that should not go with out mention. I belong to a family of Lexus own/leased vehicles for the past 9 years and have yet to be disappointed. Both Bert and Larry have made all of our purchases seamless. Larry (financial advisor) is like that neighbor next door that is always looking out for your best interest. He gives you all of your options and lets you know the best options that will fit your criteria. He does not push or budge but his warm demeanor and cheerful spirit just draws you in. When you leave his office you feel like you made the right decision. Bert, “ My Bert” is just awesome. I walked in like I do every time my lease is near term and check out the new inventory that Lexus has to offer. Bert is a very patient and honest person. He cares about his clientele and provides exceptional service. I called him, changed my mind on several different items and he still delivered the best deal and product that Lexus has to offer. Bert took the extra steps necessary to make me happy. Not only was my car above and beyond my expectation the service was too. So a Huge Thank you to both of you for your time, effort and outstanding customer service. If you are interested in purchasing or leasing a Lexus please take the time to look up Bert and Larry they are awesome! Kind Regards, The Houston Family More