Stoler Lexus
Farmingdale, NY
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It was our pleasure to work with Marietta Ketcham to purchase our RX450H. We had a great sales experience working with Marietta . She provided top notch service and kept us informed during every step o purchase our RX450H. We had a great sales experience working with Marietta . She provided top notch service and kept us informed during every step of the process via telephone. When we came in to complete The purchase process and pick up the car everything was ready for us and she took care of sending the information the insurance company Requested, something we had to do ourselves in the past. Marietta answered all our question during the sales process and when we picked up the car she took the time to explain all the features of the car, as well as set up the Bluetooth for the phones and program the garage door opener all done in 20 degree weather. Marietta provide us with outstanding service and it all made for a pleasurable car buying experience. Tony and Ann Marie Fusco More
I had extremely limited time before the expiration of my then current lease (2011 ES350 leased via Salmon Umar) . In addition, I had broken my right leg in December and had been unable to drive or get out then current lease (2011 ES350 leased via Salmon Umar) . In addition, I had broken my right leg in December and had been unable to drive or get out to shop around until Feb 26th when I visited Lexus-Massapequa. At that time I also met and dealt with Matt Bullen. Both of these gentlemen realized my time limits and physical limits and proceeded accordingly. After seeing them and several cars on Wednesday 2/26, I was able to make a down payment on leasing one of the cars, and book a firm date just 2 days later (Feb. 28th) to complete the deal, finish all the necessary preparations, return my 2011 car and drive home in the new one. Their work, approach, handling of all my questions and resolution of my objectives, and then enabling completion of this whole deal, as well as follow-up afterward, was exceptional and absolutely warrants my sharing same with their owner. Al Ferrell, 48 Harbour Drive, Blue Point, NY 11715 More
Dan was personable and spent time with myself and my husband explaining various aspects of the car we had in mind. He was not pushy--rather, mild mannered and likeable. We have dealt with leasing many husband explaining various aspects of the car we had in mind. He was not pushy--rather, mild mannered and likeable. We have dealt with leasing many cars in the past and found this deal to actually be a pleasant experience. All of the sales people we met ( Dan, as well as, Chris and Larry) were friendly and easy to deal with. More
I have purchased from your dealership many times and Marietta is always very knowledgeable and pleasant. I would recommend dealing with her since she has a great personality and makes it easy to help Marietta is always very knowledgeable and pleasant. I would recommend dealing with her since she has a great personality and makes it easy to help you in making a decision with purchasing a Lexus More
Stewart was a perfect gentleman, helpful and very exacting. Stewart brought us through the process painlessly and with a smile on his face, there was noting he would not due for us. His follow up was exacting. Stewart brought us through the process painlessly and with a smile on his face, there was noting he would not due for us. His follow up was thoughtful and welcomed. Steward will be remembered and recommended to any of our friends. thanks; Stew! More
William was very friendly, and made every effort to respond to my and my wife's needs. He worked at finding the color combo we wanted, and, when he couldn't do it himself, he took it to his boss. We we respond to my and my wife's needs. He worked at finding the color combo we wanted, and, when he couldn't do it himself, he took it to his boss. We were ultimately satisfied with the vehicle we ended up leasing. William went above and beyond, by bringing me the registration for the car. He also followed up with a phone call to ensure my satisfaction. More
I bought a Lexus GS 350 F-Sport on Presidents Day at Lexus of Massapequa and my sales consultant was Daniel Bubb. Before going to the dealership, I had been researching the GS for a month, comparing it Lexus of Massapequa and my sales consultant was Daniel Bubb. Before going to the dealership, I had been researching the GS for a month, comparing it to other cars and looking into the extras I wanted. Even with all my research, Daniel was able to show features I didn't know was in the F-Sport. Before my test drive, he gave a run through of the car and showed the what made Lexus different and what made the GS F-Sport such a great car. What made me truly impressed was that Daniel gave so much time and dedication on such a busy day for car dealerships. He was friendly and helpful the entire time and answered all my questions without pause. In the end, I traded in my aging Sentra for the price I was hoping and financed the GS for the price I wanted. I recommend Daniel to my friends and family. More
Michael Penta was exceptional as usual. We are repeat customers of Mikes and Lexus of Massapequa. Marietta handled the last part of the paperwork when I picked up the car and she was exceptional as well customers of Mikes and Lexus of Massapequa. Marietta handled the last part of the paperwork when I picked up the car and she was exceptional as well. We did price comparisons with other dealerships and Massapequa had the best price. This was also our first lease and the guidance provided by Mike enabled us to make an informed decision on lease .vs. buy. More
I just leased my first Lexus and it was actually a pleasant, smooth process. My salesperson, Daniel Bubb, was a pleasure to deal with. He was knowledgeable, respectful and efficient. He was extremely pleasant, smooth process. My salesperson, Daniel Bubb, was a pleasure to deal with. He was knowledgeable, respectful and efficient. He was extremely helpful in explaining the car and I would definitely recommend it to my friends and family planning to purchase the vehicle from him and the dealership. More
My wife and I bought a lexus es 350 from lexus of massapequa and our salesman Daniel Bubb was very curtious helpful and knowledgeable and guided us through out purchase. We would recommend him to any massapequa and our salesman Daniel Bubb was very curtious helpful and knowledgeable and guided us through out purchase. We would recommend him to any of our friends who are looking for a lexus. Gary and Molly Bitter More