Stoler Lexus

From my initial visit to the showroom through the test drive through the final delivery the service and professionalism from each employee was exceptional.The personal attention that I received was beyond drive through the final delivery the service and professionalism from each employee was exceptional.The personal attention that I received was beyond my expectations. More

The service was excellent!! They have top notch associates and they were very helpful. Great sales team and they treat people like family. Great company!! associates and they were very helpful. Great sales team and they treat people like family. Great company!! More

Last evening, we attended a "Tech Session" at the service center designed to familiarize the new-car owner with the myriad technological aspects of the GS 350. From the introductions to the ligh the service center designed to familiarize the new-car owner with the myriad technological aspects of the GS 350. From the introductions to the light supper to the in-vehicle small group instruction, the evening was amazing! It was the epitome of the "Lexus Covenant" [which appeared in a brief promo video before staff introductions. Everyone was friendly, courteous, knowledgeable, and informative. The session focused on the four clients in the vehicle and then became more expansive as other things were "discovered" by us while Matthew was demonstrating procedures. Having owned or leased 15 BMW's since 1984, we are beginning to understand why within the last three years six of our friends have moved on to Lexus. Well done! Fantastically informative and pleasant evening. Well worth our time. Dr. & Mrs. Peter K. Lynch More

I gave the best rating because of the professionalism and the knowledge of the dealership. Matt Bullen especially was very knowledgeable and spent a great deal of time after the sale to show us the functioni the knowledge of the dealership. Matt Bullen especially was very knowledgeable and spent a great deal of time after the sale to show us the functioning of the car. He even said he was available if we needed a refresher course on the many functions of the car. Steve Garnock More

I am writing to express my appreciation for all your used car manager has done for me. Mr. Rizzatti went up and beyond to help me resolve my issue with servicing my car. As I was waiting to speak with him h car manager has done for me. Mr. Rizzatti went up and beyond to help me resolve my issue with servicing my car. As I was waiting to speak with him he was in the middle of helping another customer and I was very impressed how professional he was. He was very attentive and very eager to resolve the issues. He actual listens to what you have to say and very polite. I was also impressed by the knowledge he has about your vehicles. It is very rare you find someone in car sales industry that makes u feel good about visiting a dealership. I just wanted to let you know that as a customer I truly enjoyed my dealings with Lexus of Massapequa because of the great customer service we got from Mr. Rizzatti. More

Everyone at Lexus of Massapequa were professional and courteous. I never felt pressured to make a decision. The sales consultant I worked with Joe Dilegame was very knowledgeable of the cars I test drove courteous. I never felt pressured to make a decision. The sales consultant I worked with Joe Dilegame was very knowledgeable of the cars I test drove as I drove more than one model. My car was delivered on time, detailed and with a full tank of gas which I did not expect. The team at this dealership exceeded my expectations and I would recommend them to anyone looking for a Lexus vehicle. Oh, and I absolutely love my car! More

Mr. Cafarelli, I wanted to make you aware of an Mr. Cafarelli, I wanted to make you aware of an excellent experience I had at your dealership and with Michael Balletta in particular. I own a Lex Mr. Cafarelli, I wanted to make you aware of an excellent experience I had at your dealership and with Michael Balletta in particular. I own a Lexus ES350 which I purchased new from Lexus of Massapequa and serviced the car exclusively with your service area. I recently had engine problems and the vehicle subsequently broke down. I have never before had any engine issues with my car which has very low mileage. When I reached your service area, I was obviously upset and angry on how this could happen. My service advisor was Michael Balletta who bore the brunt of my frustration. He walked me through potential issues with my car and also understood my frustration. Through his calm demeanor and professionalism I felt assured I was in good hands. Michael kept me constantly updated on the work being performed on my car with the utmost courtesy and respect. Your service area did a great job in repairing my car. Michael turned the bad experience I was having into a great one due to the professionalism and respect I received from him. In my opinion, he lives the values that Lexus expects. I believe he is an asset to your dealership and is an excellent example of how to treat your clients. Going forward any new car purchases I make, Lexus of Massapequa will be my number one choice not only because of the great product Lexus produces, but more importantly because of this experience. I will make a point to ensure my friends, relatives and business colleagues know about this experience and always suggest they should visit your dealership first. Best Regards, More

Danny Bubb was able to provide a price that other auto (Lexus) dealerships where unable to be match. He was very knowlegeable;he took time to go over all options of auto. (Lexus) dealerships where unable to be match. He was very knowlegeable;he took time to go over all options of auto. More