Stoler Lexus
Farmingdale, NY
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great experience Overall great experience! Matt and Steve made the experience smooth and worry free!...I will definitely be recommending this dealer to all my family a Overall great experience! Matt and Steve made the experience smooth and worry free!...I will definitely be recommending this dealer to all my family and friends! More
Overwhelmingly Happy! I came into your dealership, both excited and nervous. It's been nine years since I've purchased a vehicle. I've always admired the LEXUS, but it wa I came into your dealership, both excited and nervous. It's been nine years since I've purchased a vehicle. I've always admired the LEXUS, but it was just out of reach for a while. With the encouragement of great friends, I decided to "just do it"! I was greeted by Ashley, very friendly. I'm a cookie hound, so when I saw the fresh baked cookies, I knew I could stay all night, negotiating. Actually, I stayed a little while, but not all night. Your Sales guy, William Audette, was friendly, showed me around, took me for a test drive, answered all of my questions, and made me as comfortable as he could. We crunched some numbers, I had more cookies and I left a happy customer. When I arrived to pick up my new car, William helped me finalize everything and showed me some of the many functions that the LEXUS has. it's quite a car and I know it will take a moment to put it all together, but william said that I could give him a buzz, if I had any questions. My family was shocked and excited, when I pulled into the driveway. I told them that I was working on a project, but I didn't tell them what it was. I got out of the car to go into the house, and they went outside to get into the car LOL :o) More
satisfied I was very happy with my visit to this dealership. Fred was really nice and patient and he took care of us. I would recommend this dealership to other I was very happy with my visit to this dealership. Fred was really nice and patient and he took care of us. I would recommend this dealership to other consumers. More
Lexus of Massapequa My experience at this dealership was very good. Jim was very helpful and answered all of my questions and had a great sales approach. I also took the My experience at this dealership was very good. Jim was very helpful and answered all of my questions and had a great sales approach. I also took the car out for a fairly long test drive which allowed me to get the full feel of the car. The car I was interested in was located in the Service department down the road a bit. Jim got the service staff to drive it over for me to see it in on the sales lot. Needless to say, it was beautiful and I decided to purchase the car -ES 350 2014 with all options. Michael was also very helpful in getting the deal to where I was a happy customer. More
Mike Penta was my salesperson. He was very friendly and easy to talk to. I told him what I needed and he not only met my expectations but exceeded them. The dealership is very customer oriented. The overa easy to talk to. I told him what I needed and he not only met my expectations but exceeded them. The dealership is very customer oriented. The overall sales experience was very pleasant with no sales pressure. I leased my ES350 and the process was quick and easy. Mike Cavelleiri sat with me on pick- up day and thoroughly explained all of the different features and how each one worked. There was no rush. He was totally dedicated to making sure I understood how everything worked and that I was comfortable with all the features. My next car will be another ES350 and I will return to Mr. Penta and Lexus of Massapequa to lease it. More
VERY SATISFIED, SURPASSES EVERY EXPECTATION FLAWLESSLY!!! BEST OF THE BEST!!! Got car I wanted at great price and financing desired at best rate without extra fees! Friendly, goes the extra mile. BEST OF THE BEST!!! Got car I wanted at great price and financing desired at best rate without extra fees! Friendly, goes the extra mile. More
Marietta Ketchem was my salesperson. She was very knowledgable and helpful. She did follow up without preasure and was available to me for all our visits. She spent a great deal of time explaining th knowledgable and helpful. She did follow up without preasure and was available to me for all our visits. She spent a great deal of time explaining the operation of the vehicle when I picked it up. She also has called me since and asked if she could help in anyway. I would recommend this car ,dealership and Marietta to anyone. Regards, Steve McAlevey More
Great service Excellant service. Very nice to deal with. Will definitely go back when I turn In my car. Was able to get the price that worked for me. Excellant service. Very nice to deal with. Will definitely go back when I turn In my car. Was able to get the price that worked for me. More
all the gentleman i mention above were great and made my experience memberable im saying this from the heart iv had evperiences with alot of dealerships but lexus of mass was by far my best experience i hop experience memberable im saying this from the heart iv had evperiences with alot of dealerships but lexus of mass was by far my best experience i hope all of them are recognized More
The Pursuit of Perfection Purchased my first Lexus from Lexus of Massapequa in August, 1997. On Thursday, March 27th, my wife and I met with Marietta Ketcham and had a wonderf Purchased my first Lexus from Lexus of Massapequa in August, 1997. On Thursday, March 27th, my wife and I met with Marietta Ketcham and had a wonderful experience in discussing our immediate need for a new automobile. Mrs. Ketcham was extremely accomodating, presented us with various options and went to bat for us with the sales manager when we requested a lower price than was originally offered for the 2013 ES 350 which we bought. Would do business again with her without reservation. Joseph LaMarca More