Stokes Volkswagen

I rarely write reviews on car dealerships because the ones I've been to have been extremely bad experiences. NOT with Stokes VW. I went to this dealership after reading the reviews and thought I would gi ones I've been to have been extremely bad experiences. NOT with Stokes VW. I went to this dealership after reading the reviews and thought I would give it a shot. First, I want to let every person who reads this review know that I do not have any close relations with any of the employees, nor was I forced by anyone there to rate them on this site. These are my honest opinions. I was expecting (with just about every dealership I visited) pushy sales people, finance specialists who don't give you honest pricing, and unprofessional management. I met with Clarence Nelson, who is very knowledgeable about the VW products and was never "pushy". He will honestly bend backwards to help a client. He will answer your questions about every VW and will give you options. Again, not pushy at all. I left the dealership after test driving a few cars, feeling good, knowing that I got my questions answered and was never forced to buy a car that day. Clarence treated me with so much respect, especially being female. You don't really get that at other dealerships, even if you have a female sales rep. Most of them make you feel stupid and think that you don't know anything. At this dealership, I NEVER got that. It didn't take me long to make a decision to purchase a new vehicle. Though with every process of purchasing, it took some time, but you should expect it. There was NO rushing of the process and Clarence, as well as Michael made sure that I was happy with my vehicle and with the service I was given. As stated, Clarence and Michael will bend backwards to make sure you are very satisfied once you leave the dealership. I highly recommend speaking with Clarence or any of the Specialists at Stokes VW. I am not kidding when I say that they will bend backwards for you. They honestly will. More

I've purchased 10 cars in my lifetime and this experience by far was one of the best I've had. Each person involved was pleasant to work with and understood my needs. Kristi was one of the bette experience by far was one of the best I've had. Each person involved was pleasant to work with and understood my needs. Kristi was one of the better sales representatives that I've come across in the auto world; very nice, not pushy, but knew how to find the right car for my situation. I would seek her out if you are looking into purchasing/leasing a car at this particular dealership. They also returned my rental car after my purchase so I didn't have to worry about getting it back to hertz (35 miles there and back). More

Words cannot explain how Stokes Volkswagen supports the City of North Charleston. Travis Westbury and his staff at Stokes Volkswagen are some of the most professional people I have worked with. They went a City of North Charleston. Travis Westbury and his staff at Stokes Volkswagen are some of the most professional people I have worked with. They went above and beyond supporting our North Charleston Kids and Cops program. I would recommend anyone looking for a great car and to be treated fairly go see Travis Westbury and his team at Stokes Volkswagen on Ashley Phosphate Road in North Charleston. Thanks again Stokes!!!!!!!! More

So far so good, Travis, Billy, Michael, and Daniel have done a great job. Made the entire process easy. Would always recommend a Stokes dealership to friends. done a great job. Made the entire process easy. Would always recommend a Stokes dealership to friends. More

We visited this dealership on a Friday night and ended up finding the perfect Jetta TDI. We were also looking at another dealership but after talking to Jesse we had no doubt that this was the place to buy finding the perfect Jetta TDI. We were also looking at another dealership but after talking to Jesse we had no doubt that this was the place to buy a Volkswagen. He brought up so many good point as to why this was the place to buy. He also talked about his Volkswagen, which made us believe that he really did like these cars and wasn't just selling to sell. We settled at a very reasonable price and they even stayed until close trying to finish the sale and we never felt rushed. Since the car needed very minor touch ups, they included that into our contract and I have since been back to get them repaired. The staff are all so friendly and helpful! Jesse even ordered us a second key because the car only had one. Overall we had a very good experience and didn't feel like we were at a pushy dealership that just wanted money. They seem like they are very passionate about Volkswagen and really care about taking care of you first before anything else! I would recommend this dealership to anyone, talk to Jesse Freeman he will find the right car for you! More

I highly recommend Kevin Spivey! Despite how unexcited I was about having to buy a car after mine was totaled, Kevin made my experience not only tolerable, but enjoyable. Kevin listened to my needs and was about having to buy a car after mine was totaled, Kevin made my experience not only tolerable, but enjoyable. Kevin listened to my needs and never pressured me to put myself in a financial situation that would make me uncomfortable. He was also very patient while I mulled over every decision and scrutinized every word of every document. He spent a lot of time with me (4 hours maybe) and he didn't have to- there were a lot of customers there that day and clearly he would make much more commission selling a new car to someone with a bigger budget. He never made that apparent. I have recommended him to everyone and I absolutely plan to go back and to see him in a few years when my budget allows me to buy a brand new Jetta TDI. I hope this review (in some small way) helps bring him more clients and continued success, he deserves it! This is what Kevin did NOT do.....I had been to a few dealerships already and did not feel like anyone was listening to me. Again and again, other salesman at other dealerships ignored the budget I suggested and the cars I wanted to see. They all tried to lure me to sitting in the newest and most expensive models- calculators in hand- telling me how I really could afford it because I should use my total budget as a down payment. Maybe they were just doing their jobs, but they made me feel pressured and unworthy of their time despite what an important decision this was for me. Just because I am only willing to spend $10,000 cash of my hard-earned money and NOT willing to become a slave to the bank and loans and car payments- I should not be treated subhuman for being the rare fiscally responsible American whom actually buys what I can afford. Speech over ;) Go see Kevin. He's the Godfather of car salesmanship. More

Kevin Spivey was, and continues to be a great pleasure to work with. Kevin is as trustworthy as they come. I would recommend him, and many of the other staff I met at Stokes for that matter, to anyone in work with. Kevin is as trustworthy as they come. I would recommend him, and many of the other staff I met at Stokes for that matter, to anyone in a heartbeat. After visiting MANY dealerships in the Charleston area, I would say the professionalism and friendliness I found at Stokes to be top notch. The care and attention I continue to receive after the sale is wonderful as well. I love my Passat! More

These guys were awesome. Went up after work and was out in a couple of hours. They were very friendly and worked with me to get the price I wanted. in a couple of hours. They were very friendly and worked with me to get the price I wanted. More

I intended to purchase a new automobile for my wife. I know quite a bit about automobile 'value'. Performance, economy and emission control. Diesel TDI is a clean burning engine that will last a million o know quite a bit about automobile 'value'. Performance, economy and emission control. Diesel TDI is a clean burning engine that will last a million or more miles. Low horsepower, but high torque give the economy of better than 30 mpg in town and more than 50 mpg up to speed limits on InterState roads. I wanted a TDI. We had considered looking at a Toyota, but the Toyota my wife was driving didn't meet her desires and I wanted a TDI. She had a friend who drove a Passat, and that was the car she wanted to look at. As we pulled into the Stokes Volkswagen dealership, we were met by a very friendly person named Billy Conyers. He was not pushy and when my wife mentioned she was interested in a Passat with style and comfort features, Mr. Conyers was able to oblige. We looked at a couple of vehicles and Billy suggested a Passat that had been driven by the dealer and was just now available, would we like to look at it. Yes! and a Passat TDI SEL was brought up front for us to view. I was very please with the appearance and style of the car. We took it for a test drive and the car did not disappoint. German engineering is top notch. I highly recommend Stokes Volkswagen Dealership on Ashley Phosphate Road in North Charleston, SC. See Billy Conyers for your best experience. More

This Volkswagon dealership is the best in the Charleston area by far- It is so much more "comfortable" then the other Volkswagon dealership in this area (I think it is in Mt. Pleasant, if I am not mistaken) area by far- It is so much more "comfortable" then the other Volkswagon dealership in this area (I think it is in Mt. Pleasant, if I am not mistaken). Today I purchased a new Jetta from Mr. Billy E. Conyers ll- As a single woman walking into a dealership, it can be very intimidating. Mr. Conyers made me feel so welcome and his demeanor made me feel right at home. There was no pressure from him, or anyone in the dealership - the kind of pressure you affiliate with car buying ( from a woman's perspective)- I was welcomed with smiling facesand the atmosphere was extremely laid back. I felt very comfortable there and Mr. Conyers provided me with "stellar" customer service. He had patience and answered all of my questions. The dealership worked with me diligently and made my dream a reality. I would definitely recommend Mr. Conyers if you are looking for reliability, professionalism, caring....and of course a great car!!!!! More