Stokes Toyota Beaufort

Not much to say just beware of this dealership! Unpleasant and shady dealings! Shop elsewhere you'll be glad you did!! Unpleasant and shady dealings! Shop elsewhere you'll be glad you did!! More

I’ve just moved to Beaufort so took my Prius here for a 90,000 mile check. On the plus side: It was easy to get an appointment just a couple days in advance. I was seen promptly and the service was perform 90,000 mile check. On the plus side: It was easy to get an appointment just a couple days in advance. I was seen promptly and the service was performed in a timely way. Dev was my service technician and he was fantastic! Personable, professional, and very helpful. I was not pressured to get additional services and there was no charge for the services I did get. These are all very positive things! On the not-so-good side, the waiting room was the worst I’ve experienced at any dealership. “Coffee and water” were there, but coffee supplies were low. No snacks are available. The area is small and seating is such that social distancing is not possible. No tables for laptop work while you’re waiting, just chairs. There is a mounted TV that was playing HGTV at a high volume and there was no way to adjust the channel or the sound level. I did ask the young woman at the payment window if the channel could be changed (She was borderline sullen. Would it kill her to smile?) She told me that customers are only allowed to watch 4 channels: HGTV, kids, sports, and another channel I can’t remember but not very unappealing. She said the Today Show and all other channels are not allowed because they might create “conflict” with customers. What?? Needless to say, the hour and a half I waited for my car seemed much longer. So a mixed bag: Good service but poor amenities while you wait. More

Rip off dealer. Web sites says $499 dealer fee included in internet price, then they add the $499 in again at the dealer ship on the sales sheet. Also hide the inter Web sites says $499 dealer fee included in internet price, then they add the $499 in again at the dealer ship on the sales sheet. Also hide the interest rate and only want to show you the payment. Charging almost double the current interest rates. They operate like a shady used car dealer. Find another place to buy a car. The car was also dirty and they knew I was coming to look at it. The sales man also gave incorrect information about towing capacity and the engine of the truck. More

This dealership is an awesome one! I am extremely happy to know that it was recommended elatedly to me by so many persons and indeed it has been a wonderful and unforgetable experience I am extremely happy to know that it was recommended elatedly to me by so many persons and indeed it has been a wonderful and unforgetable experience encountered by the Sales Representative. He has been knowledgeable and polite. I am looking forward for my new vehicle soon! He offered such an outstanding customer service which was most welcoming! I refer to none other than..... Mr Antonio Paul! Keep shining the customers need your light! More

Dev Scott, Service Representative, at Stokes Toyota, Beaufort, SC, is a true professional. He takes his job of Customer Service very seriously. He works with everyone to make sure they are 100% satisf Beaufort, SC, is a true professional. He takes his job of Customer Service very seriously. He works with everyone to make sure they are 100% satisfied. If there are any problems associated with your vehicle, he will have the technicians perform a check list until the answer is clear. He presents the best car care options to each customer for a great automotive experience. During my service visits, the Maintenance Area, especially the Agents Desk, are always so swamped with customers. I strongly suggest that Stokes Toyota of Beaufort think about ways to expand this waiting area and provide these wonderful customer service agents, like Dev Scott, with more space to operate and provide fantastic service. Thanks so much!! More

Tom Calcaterra was the most knowledgeable and charismatic salesman I have dealed with in decades. He explained specific safety details of my 2021 Venza so I could understand them. I highly recommend dealin salesman I have dealed with in decades. He explained specific safety details of my 2021 Venza so I could understand them. I highly recommend dealing with Tom as a pleasant, reliable and outstanding salesman. More

Very satisfied with my experience. Joe morand was a great person to deal with. He was very informative and eased the process of car shopping for us person to deal with. He was very informative and eased the process of car shopping for us More

Just great!!! Spoke with Joe he was a great guy (loved the mullet). Joe made the experience worth while. His personality and humor made the experience that much better than I expected to have. If your l the mullet). Joe made the experience worth while. His personality and humor made the experience that much better than I expected to have. If your looking for a car this is the place to stop in and ask for Joe!!!!! More

Katie was awesome! I came and purchased my car a few days ago and Katie was awesome! She was very helpful and explained every feature the car had and everything. She hel I came and purchased my car a few days ago and Katie was awesome! She was very helpful and explained every feature the car had and everything. She helped find the perfect car for me. If she did not know the answer she found the answer for me. She even stayed over until 9 to be sure I left with a car. Thanks Katie! You were awesome! More