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Stokes Kia
Goose Creek, SC
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377 Reviews of Stokes Kia
My husband and I have done business with this dealership for going on 9 years and have never been disappointed. This is our third vehicle purchased here. We received a call a week or so ago that they were for going on 9 years and have never been disappointed. This is our third vehicle purchased here. We received a call a week or so ago that they were interested in purchasing back our 2012 Sorento. Given that my employment status has changed and the payments were becoming a burden, we were interested. They told me to be sure to talk to "Brooks Summers" when we arrived - even called the day before to confirm the appointment. When we arrived today and I asked for Brooks, we were informed that Brooks was not in, and had taken a few days off this week. I was annoyed. I wasn't sure if I should trust anybody else, since Courtney at the business office told me specifically that I must deal with Brooks. John caught me at the door, and caught my attitude when he told me Brooks wasn't in. I have quite the attitude when annoyed, and I later apologized for my display of said attitude. John was FANTASTIC. I told him what I was willing to pay for a vehicle after the trade in. I test drove one vehicle that I liked enough, but in the end (and after wasting a good hour on paperwork) the dealership was not able to make it happen. I explained to John that I was truly sorry to be a hassle, but I had to do what was best for my family, and my price point was firm. He was courteous and gracious and understood. We test drove a second vehicle that I absolutely fell in love with. It helped that my daddy happened to drive the same vehicle, and has a very special place in my heart ;). John didn't even flinch when I fell in love with something other than a Kia. The finance manager Mark was AMAZING with us, he made a whole lot of phone calls and by the grace of God, made it work. In the end, I fell in love with a vehicle AND they got me the price I was firm on. After THAT, I got to deal with the used car sales manager (also Mark, HYSTERICAL guy, fantastic and easy to talk to). We're military here and only have about another year in the area. We've been dealing with Stokes Kia since 2005 when we bought our first vehicle with them. I wish I could take Stokes Kia back to the west coast with me. I trust these guys, I love these guys, they have yet to let me or my family down. Good people, good dealing, good honest contracts. Go for it. You won't regret it. More
AWESOME people. Would recommend this dealership to everyone. Very nice and very quick with their service. I am very happy that I chose Stokes Kia of Goose Creek. Would not have it any other way. everyone. Very nice and very quick with their service. I am very happy that I chose Stokes Kia of Goose Creek. Would not have it any other way. More
Mark seemed very down to earth, Had a grate idea of what I was working with and worked with me. Didn't seem so rush rush as other sales people and Cori on the phone has fantastic manners. Just to toss it in I was working with and worked with me. Didn't seem so rush rush as other sales people and Cori on the phone has fantastic manners. Just to toss it in the bag Mark let me know the score of the game! More
Very good. Was above what I expected. Very friendly and helpful and fast cause we were on a time crunch because my wife had to work that evening. I let them know that and they went to work imediately. Lo helpful and fast cause we were on a time crunch because my wife had to work that evening. I let them know that and they went to work imediately. Love the car. Diffently a better atmosphere than Kia Country. Thks Guys More
Everyone was great, made the whole process easy. Chuck was very pleasant. Very happy with the purchase. Would recommend friends and family to this location. was very pleasant. Very happy with the purchase. Would recommend friends and family to this location. More
I had been car shopping for a long time and when I came to stokes KIA dealership I was on the fence of actually getting a KIA or something else. I came in one afternoon and was greeted by Mark. Very down t to stokes KIA dealership I was on the fence of actually getting a KIA or something else. I came in one afternoon and was greeted by Mark. Very down to earth, didn't feed a bunch of crap and I didn't feel pressured to buy anything. Though we test drove a KIA and after awhile things didn't go how I wanted them to, I came back the next day only to wait because the system was running slow. Mark's daughter came to the job we chatted in the midst of us chatting I came across the car I wanted! The color, style, and the other things I was looking for was in my Chevy. I had already owned a Chevy but I was very into the Cruze that they had on their lot. I came back to Mark and said look I know I won't get the car I want but if you can get me in that car I will be happy. In about 10 min they had me in my car. I was very happy with the outcome and because Mark was so helpful I was very impressed by their service that I came to work and told everyone about it! Thanks again Mark and I can't forget Jason as well :) More
Best car buying experience to date. My salesman was Chuck Meyer. I found him to be very knowledgeable, friendly & upfront. I feel he took the time to really understand what I was looking for and then helped Meyer. I found him to be very knowledgeable, friendly & upfront. I feel he took the time to really understand what I was looking for and then helped me weigh the options in a very sensible manner. Even more important to me is that Chuck really respected my stated budget and I never felt pressured or like I was getting the "hard sell". I ended up leaving with a great new vehicle that met both my needs and wants without exceeding my budget! Every staff member I interacted with was friendly and professional. I highly recommend Stokes Kia. As for Chuck, I give him an 11 out of 10 and recommend him without hesitation or reservation! More
Great place to buy a car and very friendly people!!!! I will definitely recommend that everyone come. Both Marks were great to work with!!! Amazing!! will definitely recommend that everyone come. Both Marks were great to work with!!! Amazing!! More
We made a good choice when we decided to look for a vehicle at stokes Kia. My boyfriend and I were looking to purchase a second vehicle. We were immediately greeted in the parking lot by Duffy. We imme vehicle at stokes Kia. My boyfriend and I were looking to purchase a second vehicle. We were immediately greeted in the parking lot by Duffy. We immediately gravitated towards the Kia rio and Duffy did not hesitate to get us a test drive. He went through a thorough explanation of the vehicle inside and out. So thorough in fact that we had no additional questions to ask. The dealership had gotten quite busy while we were there so it took a minute to get to the finance office. Duffy and the sales manager chatted with us and were being very apologetic and courteous about our long wait. Sales manager even offered to buy us dinner! The best customer service My boyfriend and i have seen from a car dealership in a long time. I'm a waitress and my boyfriend is a bartender and we are absolutely delighted to give them our business and will do so again in the near future. More
My experience at Stokes Kia was amazing from the time that I pulled into the parking lot until the time that I left. As well as my return visit to sign the final paperwork. My credit is less than perfe that I pulled into the parking lot until the time that I left. As well as my return visit to sign the final paperwork. My credit is less than perfect and Chuck and Mark Craven busted their butt to get me into the car of my choice. I appreciate all of their hard work and dedication. They are both a huge asset to the Stokes Kia team. More