Stokes Honda North

I got my car serviced today and while waiting in the service area, a Ms.Jenkins came over to thank me for choosing Honda Stokes and we had a wonderful conversation. She was so sweet and it definitely ma service area, a Ms.Jenkins came over to thank me for choosing Honda Stokes and we had a wonderful conversation. She was so sweet and it definitely made my waiting time that much better. Keep her forever!!!! More

I had to drop in and get some codes for my 2014 Honda. Alex Shepherd, a young man in the service department was very helpful, courteous, and went out of his way to make my experience fit my needs. Alex Shepherd, a young man in the service department was very helpful, courteous, and went out of his way to make my experience fit my needs. More

Stokes Honda provided the worst customer service I have ever experienced. First, I bought a car with them a year and a half ago. Everything was dandy. They were more than helpful. Until it became apparent ever experienced. First, I bought a car with them a year and a half ago. Everything was dandy. They were more than helpful. Until it became apparent they sold me a complete lemon! I came home for a funeral this past weekend to have my transmission fail. I brought it into Stokes based on my good experiences prior. I regret this wholeheartedly since I was initially quoted $7000 for repairs and then pawned off between salespeople when it became clear they could not make any more money off of me. Not only did they completely leave me in the dust, but they were also condescending and belittling. I can specifically call out Kathleen, Gary, Joe, and Rodney, who, as a team, destroyed my faith in Honda. Kathleen was unhelpful and avoidant. Gary accused me of not servicing my car at all in my ownership, despite me keeping all receipts of maintenance. Joe was equivalent to Oz behind the curtain - all-powerful but nowhere to be found. I'm beginning to think Joe doesn't exist and is just the sales department's fake scapegoat. And Rodney... Rodney was all smiles when I was buying the car and all accusing when I needed help. I could go on and on but I save y'all the time. STOKES HONDA IS NOT WORTH YOUR TIME - THEY WILL ROB YOU. More

Hello if you want to buy A new Honda look elsewhere this dealership does not respond to calls or text. I have called back several times just for them to hang up on me. They ack as if they are doing me A fav dealership does not respond to calls or text. I have called back several times just for them to hang up on me. They ack as if they are doing me A favor. More

2nd bad experience here with service department. Brought vehicle in today for a schedule appointment. Waited in the parking lot for 20 minutes past my appointment before ever being helped. Was scheduled for vehicle in today for a schedule appointment. Waited in the parking lot for 20 minutes past my appointment before ever being helped. Was scheduled for a tire rotation and oil change. Guess what??? They forgot to do my tire rotation!!!! Basically said oh well you can come back another time. How about no I’ll just go somewhere else where I can actually get the service I require??? Couple of months ago I brought my vehicle in for a low tire that I kept having to put air in. I have tire insurance so it is covered by the dealership. They tell me that there is nothing wrong with my tire refuse to fix it or replace it and tell me(as they laugh) guess someone is messing with you. So I leave and by the time I get home my tire is almost completely flat!!!! I called fussing and the manager finally got involved but of course to late to bring back so had to go back the next day for them to finally find it was a faulty tire stem. Yes they did replace but only after I had to fuss and complain and go back twice. Now they forget to rotate tires???? Nope stole Honda service department is HORRIBLE. More

Stokes Honda North is a horrible place to purchase a vehicle. If you make the mistake of purchasing a vehicle from this deceptive organization, please get your trade value in writing before sitting down vehicle. If you make the mistake of purchasing a vehicle from this deceptive organization, please get your trade value in writing before sitting down with the finance manager. They took full advantage of my young daughter who wanted to purchase a vehicle without parental guidance. These shameless con artists scammed her out of $7300 in trade value due to her lack of experience in reading contracts. I strongly recommend you never allow these hucksters to financially take advantage of you or your children. She learned a hard lesson: NEVER DO BUSINESS WITH STOKES HONDA!!! More

Traded in my 2018 for a 2021 CR-V at Stokes Honda on Saturday. The assistance From Star was outstanding since she walked us through every step of the process. In addition Gary Fuller made my wife and Saturday. The assistance From Star was outstanding since she walked us through every step of the process. In addition Gary Fuller made my wife and I feel Like we were the most important customers that he dealt with all week. My second of many deals at Stokes More

Stokes Honda is our go-to Dealership! This is our second Honda CRV that we have purchased from Kathy Reese. We are never disappointed with the service we receive from the Service Department. Honda CRV that we have purchased from Kathy Reese. We are never disappointed with the service we receive from the Service Department. More