Stohlman Subaru of Sterling - Service Center
Sterling, VA
262 Reviews of Stohlman Subaru of Sterling - Service Center
Great for buying the car. Not the least bit helpful or compassionate when an engine light came on 2 weeks after purchase. I expected them to be as shocked as I was that there would be a problem so soon a compassionate when an engine light came on 2 weeks after purchase. I expected them to be as shocked as I was that there would be a problem so soon and to want to help me out. That was not the case :( More
Had regular service scheduled and then pulled in with several additional service needs. Everything was done, fast, correct, and with a smile. Fantastic, just like every time I bring the Forester in for several additional service needs. Everything was done, fast, correct, and with a smile. Fantastic, just like every time I bring the Forester in for service. Can't ask for better service. THANK YOU! More
Service appointments at Stohlman are always easy to schedule; the work is reliable and the service staff members are friendly and efficient. I recommend this dealership without hesitation. schedule; the work is reliable and the service staff members are friendly and efficient. I recommend this dealership without hesitation. More
I've purchased and serviced a couple of Subaru Forester's with this dealership over the years. Always felt I got a fair deal and the service in particular, has always been outstanding. Last visit, the tech with this dealership over the years. Always felt I got a fair deal and the service in particular, has always been outstanding. Last visit, the tech did a great job. I'd recommend it in a minute... More
Excellent Service I went to Stohlman of Sterling without an appointment and was taken in without waiting. Nick was very attentive and thorough. He told me that my car I went to Stohlman of Sterling without an appointment and was taken in without waiting. Nick was very attentive and thorough. He told me that my car had two recalls that I was not aware and had it included in the service. When it was done, I was pleasantly surprised to find out that there was no charge and the original issue with the car had been fixed. I highly recommend this business. More
Appreciation We have always experienced great service at Stohlman Subaru of Sterling. Making an appointment has always been easy, Any work to be done has been don We have always experienced great service at Stohlman Subaru of Sterling. Making an appointment has always been easy, Any work to be done has been done in very reasonable time frames. The people who work there are extremely helpful and efficient and offer assistance whenever it is needed. Thank you very much, you are much appreciated. More
Felt a little taken advantage of During my safety inspection I was told I would barely pass due to a break issue which required new parts and labor. Decided to wait to do the full rep During my safety inspection I was told I would barely pass due to a break issue which required new parts and labor. Decided to wait to do the full repair and then was told I would not pass the safety inspection so I felt pushed into a corner to get the work done that day. More
great communication and service service team provides detailed on work to be performed, and perform it in a timely manner. great customer care onsite as well as with complimentary co service team provides detailed on work to be performed, and perform it in a timely manner. great customer care onsite as well as with complimentary concierge service, and transportation back home. More
Great experience! Thing I loved: Could schedule service in 30 second on my phone. Were waiting for me and efficient. Got me in and out quickly. Very clean. Thing I loved: Could schedule service in 30 second on my phone. Were waiting for me and efficient. Got me in and out quickly. Very clean. More
Very helpful and courteous as always,I do not live close Very helpful and courteous as always, I do not live close to that dealership but I do not mind the drive because the service I received is incomparab Very helpful and courteous as always, I do not live close to that dealership but I do not mind the drive because the service I received is incomparable. Thank you Nelson! More