Stohlman Subaru of Sterling - Service Center
Sterling, VA
262 Reviews of Stohlman Subaru of Sterling - Service Center
I bought my bought my 2018 Outback at Stohlman Subaru. It was a very good experience compared to other dealerships I've dealt with. Stohlman's service department is excellent. They've done all the maintenan was a very good experience compared to other dealerships I've dealt with. Stohlman's service department is excellent. They've done all the maintenance on my outback: scheduled maingtenance, recall, and minor problems. They always take the time to clearly explain everything. Overall excellent dealership. More
They provide excellent Customer Service. Nick Everly my rep is very reliable and customer oriented. I trust their work and excellent service. They give the customer the attention needed. rep is very reliable and customer oriented. I trust their work and excellent service. They give the customer the attention needed. More
This service center provides excellent service each and every time. I had a minor problem and the service center corrected it for us. All of the employees are very friendly and helpful. They will give yo every time. I had a minor problem and the service center corrected it for us. All of the employees are very friendly and helpful. They will give you a loaner even if the servicing takes 2 hours, The area is very clean. More
Stohlman Subaru of Sterling exceeds my expectations in customer service, mechanical repairs, honest pricing, and courtesy. The dealership is scrupulously clean and the waiting area is large and comfortabl customer service, mechanical repairs, honest pricing, and courtesy. The dealership is scrupulously clean and the waiting area is large and comfortable. They always make me feel like I am a special customer. More
Service Dept absolutely superb. In addition to oil change and tire rotation, I had a passenger window issue that required replacement motor and switch. Timely, efficient and capable. Service Manager change and tire rotation, I had a passenger window issue that required replacement motor and switch. Timely, efficient and capable. Service Manager Nelson Pineda was polite, knowledgeable and precise. Strongly recommend this facility. NJD More
In for an oil change and it was quick, painless and professional. I don't look forward to these updates but Stohlman made it easy. professional. I don't look forward to these updates but Stohlman made it easy. More
I have owned two Foresters for the past eight years and have for the most part gone to the dealership for my services. Unfortunately shame on me for not looking harder and price shopping around. The crew l have for the most part gone to the dealership for my services. Unfortunately shame on me for not looking harder and price shopping around. The crew led by Thomas was always customer friendly. The new management has raised the already too high prices and made it ludicrous to do business with them. I just had a repair done quoted at Stohlman Subaru $1375 and the same repair with same parts at Undisputed Auto Care (check them out) $750!!!! Guess who I gave my business to! More
I have been a customer for decades starting when they were in Herndon. I have always had outstanding experiences with this dealer. This includes the multiple times we have purchased vehicles over the y were in Herndon. I have always had outstanding experiences with this dealer. This includes the multiple times we have purchased vehicles over the years, and the many times we have received service. The service department is outstanding in their attention to detail and getting everything right and on schedule. Customer care after the sale is outstanding. I highly recommend this dealer! I am and will remain a lifetime customer. More
As always, I am totally satisfied with the service at Sterling Subaru. The staff is extremely courteous and the service is performed efficiently. Also, the whole place is squeaky clean! Sterling Subaru. The staff is extremely courteous and the service is performed efficiently. Also, the whole place is squeaky clean! More
I purchased my 2017 Subaru legacy from a Subaru dealership in NC, however I had an issue with vibration in the car contacted the selling dealing and they wanted me to drive back to NC and I said n dealership in NC, however I had an issue with vibration in the car contacted the selling dealing and they wanted me to drive back to NC and I said no. Contacted Subaru cooperated and was told to take it to Sterling Subaru for a diagnostic of the issue. Setup an appointment with my Service Advisor NELSON PINEDA and he advised me that the vibration was because of flat sports on the tires. All four tires were replaced Thanks (Subaru Cooperate) and the service that I received from Nelson and Sterling Subaru... More