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Stohlman Subaru of Sterling - Service Center

Sterling, VA

4.5
264 Reviews

264 Reviews of Stohlman Subaru of Sterling - Service Center

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January 06, 2022

Stohlman sterling Over charged on parts and refused to price match from the other stohlman Subaru. Do not recommend More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Eisenberg
December 18, 2021

After the service was completed and my vehicle was parked in the pickup spot , I waited more than 30 minutes and no one came looking for me. Finally I walked to the service desk and had to wait another 10 mi More

by Parlvh1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly and another who I don' know
November 06, 2021

Continued great service! Kelly really does a great job caring for her customers. I have a 2008 Outback, so service is a reality. They do a good job to keep me informed, impressed and willing to rely on th More

by Steele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly V.
October 21, 2021

From the purchasing experience and continuing through two years maintenance checks, Stohlman has been impressive! Expectations are always met with exceptional facilities and customer service. More

by edgray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Thomas, Nick Everly
October 08, 2021

I recommend Stohlman Subaru of Sterling for sales and service without reservation. We have purchased two Subaru Foresters there and continue to have both cars serviced there as well. More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Eisenberg, Nick Everly
October 02, 2021

Excellent service and customer care. Very personable service advisor and extremely customer oriented with a no pressure sales team. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Vafador
October 02, 2021

Daniel Eisenberg is an exceptional person, not only as a Service Consultant--very friendly, honest. professional and reliable. It made all my service visits to Stohlman Subaru of Sterling tremendously succe More

by gmcalvo53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Eisenberg
September 26, 2021

Excellent service since a very smooth purchase nearly two years ago. Both the sales experience and subsequent routine service for my Impreza have been impressive! More

by MJ
Recommend Dealer
Yes
Employees Worked With
Daniel in Service
September 15, 2021

I was told at a 18k service that there was a recall on the fuel pump. I was told the part had to be ordered. I went into waiting area for the service and for what seemed to be longer than expected. I went More

by Ckgirle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blond woman with long finger nails
August 12, 2021

Customer service yesterday at Stohlman Subaru of Sterling was excellent from arrival to departure. It took less that an hour to service my car. The service advisor, Ivan Funes, was very helpful. Thanks also More

by METOMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Funes
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