Stohlman Subaru of Sterling - Service Center

Outstanding service and nice new building I recently had my 2015 Outback serviced at the new location. New location but same outstanding service experience Heather Thomas is truly at the to I recently had my 2015 Outback serviced at the new location. New location but same outstanding service experience Heather Thomas is truly at the top of her game - speedy, knowable, and no pressure service experience easy to schedule and easier to receive service. Always nice to visit with my salesman, Fernando. Got a tour of the new digs, fresh cup of coffee and overview of the new models. More

AWESOME Since 2011 I have purchased three cars from this dealership. The sole reason I stayed with this dealership is because of the Service folks. Started Since 2011 I have purchased three cars from this dealership. The sole reason I stayed with this dealership is because of the Service folks. Started out with Larry then he retired turning it over to Tom Wimmer. A chip of the old block. Treats me and my cars with respect and is always truthful. I appreciate that. Jay Valenzuela who backs up Tom is also awesome. Dont leave home without them. :)Bob Gordon More

Best dealership around I have been very happy with this dealership over the six years I've owned my car. The service is outstanding and everyone knows service sells. The n I have been very happy with this dealership over the six years I've owned my car. The service is outstanding and everyone knows service sells. The new location is lovely and not as hard to get to as I anticipated. Highly recommend this dealer and the products they sell. More

Fantastic Service The search for a quality dealership to service my '15 Series.Blue BRZ was not an easy one. I searched forums, google reviews, yelp reviews, etc and fi The search for a quality dealership to service my '15 Series.Blue BRZ was not an easy one. I searched forums, google reviews, yelp reviews, etc and finally decided to check out the little place in Herndon. Man, that was the best choice I could have made! Both visits have been fantastic, the most recent being at the new Sterling location. Excellent facilities, clean and well stocked. I helped myself to some hot chocolate since it was a cold, rainy day. I was quoted an hour and a half for a 12K service and tire installation/alignment. It ended up taking about three hours but Jay was extremely communicative and I wasn't left wondering why it was taking so long. He also tried to help another customer with a decision regarding her emissions test, laying out a few different options and offering to see what the wait time at their old station was since it would be about two hours until they could get to her vehicle. That was really nice to see, he was very patient and did his best to help her make the best decision for her. It's very clear that the people who work here(at least from what I've seen in the service dept) enjoy what they do and that makes it a much more enjoyable experience to come in for services. More

Great service center I had work done on my Subaru recently and couldn't be happier. They were prompt and the work was done perfectly. Will be going back. I had work done on my Subaru recently and couldn't be happier. They were prompt and the work was done perfectly. Will be going back. More

Great Service I have been taking my 2011 Subaru Outback to Stohlman Subaru of Herndon since I purchased it there. I have always been very pleased with the service. I have been taking my 2011 Subaru Outback to Stohlman Subaru of Herndon since I purchased it there. I have always been very pleased with the service. The people are friendly and they take good care of my car. I hate to see them move to Sterling but I will continue to take my car there! More

Great service We have been time customers for many years. There have been several Subaru vehicles in our family over the years and we have experienced continued sa We have been time customers for many years. There have been several Subaru vehicles in our family over the years and we have experienced continued satisfaction with all aspects. More

Service follow up Tom & Tom (Sales manager & service manager) Stohlman in Herndon were great. They addressed follow up issues with my recently purchased 12 Forester f Tom & Tom (Sales manager & service manager) Stohlman in Herndon were great. They addressed follow up issues with my recently purchased 12 Forester for no charge and provided me with a loaner. They even washed my car and filled up with gas. This is the best service I have received in the area and is a nice change from their competitor in Fairfax. They won me over and will be taking our two Subarus to their new facility in Sterling. Also kudos to Heather Thomas and David Hughes. More

Old Fashioned Customer Care Tom Wimmer manages this center like the old days. He makes sure that his customers are taken care of and are happy with the work. He knows you when Tom Wimmer manages this center like the old days. He makes sure that his customers are taken care of and are happy with the work. He knows you when you call or come in and is very flexible with scheduling around the customer's needs. You don't find that often these days. More

The dealership makes you feel like you're part of the family I bought my car 1 year ago today and everyone still makes me feel special; they are always friendly, nice and know me by name. Mike Cerqueira was my I bought my car 1 year ago today and everyone still makes me feel special; they are always friendly, nice and know me by name. Mike Cerqueira was my sales person and he still keeps in touch with me and has been very helpful whenever I have had questions. The staff at the service desk are also very helpful when I have questions. The staff is great! More