Stohlman Subaru of Sterling - Service Center

Exceptional service Very convinient, I called to get my brand new Impreza looked at and Stohlman of Sterling fit me right away! Will definitely be back for first 6k servi Very convinient, I called to get my brand new Impreza looked at and Stohlman of Sterling fit me right away! Will definitely be back for first 6k service. More

Took care of it all! I called to make an appointment for an oil change and safety inspection and inquired about the status of the an airbag recall on the car. Parts have b I called to make an appointment for an oil change and safety inspection and inquired about the status of the an airbag recall on the car. Parts have been hard to come by and Stohlman was working on a limited number of cars as the replacement parts came in. The service rep was able to schedule me for the airbag replacement on the same day as my oil change/safety inspection. I called in on a Thursday and I received and appointment for the following Wednesday. The dealership offered me a loaner for the day and the gas was on them. I have been with Stohlman of Herndon (now Sterling) for years now and have always received exemplary service from them. I highly recommend them! More

Quality People Quality Work Tom Wimmer and the service department are down to earth, quality people. They are totally upfront with the consumer concerning workmanship, price and Tom Wimmer and the service department are down to earth, quality people. They are totally upfront with the consumer concerning workmanship, price and time frame for service to be completed. We have owned and purchased multiple Subaru's from this dealership not only because we are a Subaru family but primarily because we know we will receive great service as we have over the past 10 years. Not only that, they are very nice people to deal with. More

Always solid I got my airbag replaced as part of the recall. Nice to be shrapnel-free. They got me in within a week after I called to find out what was happening s I got my airbag replaced as part of the recall. Nice to be shrapnel-free. They got me in within a week after I called to find out what was happening since the Subaru of America letter in December 2015. The tech even set the clock! (problematic because I usually have it 10 minutes fast, but I appreciate the attention to detail :) ). Their parts guys are also always friendly and helpful. n.b. for the CPO question - I looked at them, but they were outside my price range for used, and I do a lot of my own work so the warranty is less cost-effective for me. More

Service with a Smile This is our first Subaru and will not be our last one. The folks at Stohlman Subaru are very knowledgeable of their product from the sales staff to t This is our first Subaru and will not be our last one. The folks at Stohlman Subaru are very knowledgeable of their product from the sales staff to the Service Staff. We recently brought our 2016 Outback in for the 6,000 service. Tom, the Service Manage, is what I call Super First Class when it comes to knowing your customer and being of assistance to accommodate their respective needs. We had to adjust our service due to a family emergency and Tom assisted us to make it happen to our needs. When we brought in our Outback for its 3,000 complementary service, Tom was just as accommodating. Since we purchased our Outback last November, we have recommended Stohlman to some of our friends who were in the market for a new car, primarily due to the super service by Tom and his staff. More

Stohlman Subaru of Sterling ROCKS! I have purchased two Subarus from Stohlman Subaru of Sterling. Everyone there is professional and courteous, from the receptionist up through Tom Wim I have purchased two Subarus from Stohlman Subaru of Sterling. Everyone there is professional and courteous, from the receptionist up through Tom Wimmer (Service Manager) and the Sales Manager. I'm pretty sure the salespeople know more about the cars than the factory does. The facility is spotless, the prices are lower than anyone else in the area, but mostly they just treat you like a friend and do things right the first time at a fair price. More

MULTIPLE SUBARU OWNER We have purchased three Subarus from Stohlman Herndon over the years. We still have the 2004 Legacy, which one of our sons has at grad school. My hu We have purchased three Subarus from Stohlman Herndon over the years. We still have the 2004 Legacy, which one of our sons has at grad school. My husband drives a 2007 Forester, and our other son drives a 2013 CrossTrek. These are great, problem-free vehicles, and we have them serviced at Stohlmans because we love the Service Team there. They are honest and do the job right the first time! We will buy another Subaru from them in the near future. More

Great service had a last minute fix required before a long road trip out of state. Tom fit me in same day and crew did a great job with repairs as well as standard had a last minute fix required before a long road trip out of state. Tom fit me in same day and crew did a great job with repairs as well as standard maintenance and software update. Appreciate the dedication, great customer service, and detailed explanation of work completed. Could not be happier with the service. Thanks! Thomas More

Easy and smooth. This is my second Subaru and Tom and his crew have always made it a pleasure to bring the car in for service. Not only are they nice people but honest This is my second Subaru and Tom and his crew have always made it a pleasure to bring the car in for service. Not only are they nice people but honest and straightforward. More

2006 Tribeca Repair Tom, Jay and Heather provided excellent service during my recent 2006 Tribeca repair. The technician quickly identified and repair the issue to addres Tom, Jay and Heather provided excellent service during my recent 2006 Tribeca repair. The technician quickly identified and repair the issue to address an air conditioning issue. More