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Stohlman Subaru of Sterling - Service Center

Sterling, VA

4.4
262 Reviews

262 Reviews of Stohlman Subaru of Sterling - Service Center

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July 11, 2016

Always solid I got my airbag replaced as part of the recall. Nice to be shrapnel-free. They got me in within a week after I called to find out what was happening s More

by H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas, Rick Hutchinson
July 09, 2016

Service with a Smile This is our first Subaru and will not be our last one. The folks at Stohlman Subaru are very knowledgeable of their product from the sales staff to t More

by smielwocki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas, Michael Cerqueira
July 02, 2016

Stohlman Subaru of Sterling ROCKS! I have purchased two Subarus from Stohlman Subaru of Sterling. Everyone there is professional and courteous, from the receptionist up through Tom Wim More

by Andy in Ashburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wimmer, Heather Thomas
June 23, 2016

MULTIPLE SUBARU OWNER We have purchased three Subarus from Stohlman Herndon over the years. We still have the 2004 Legacy, which one of our sons has at grad school. My hu More

by PR HOFFMANN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
June 10, 2016

Great service had a last minute fix required before a long road trip out of state. Tom fit me in same day and crew did a great job with repairs as well as standard More

by carolinawanderer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
June 06, 2016

Easy and smooth. This is my second Subaru and Tom and his crew have always made it a pleasure to bring the car in for service. Not only are they nice people but honest More

by Bosko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
June 04, 2016

2006 Tribeca Repair Tom, Jay and Heather provided excellent service during my recent 2006 Tribeca repair. The technician quickly identified and repair the issue to addres More

by PHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
May 09, 2016

Service is always fantastic You cannot go wrong with Stohlman Sterling Subaru. I've been a loyal customer since 2005, and have never had any issues with customer care, vehicle re More

by MDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
May 09, 2016 -

Stohlman Subaru of Sterling responded

We're glad to be of service to you and your Subaru! Next time, ask about taking a bike ride on the WO&D trail to pass the time! Thank you for your feedback and let us know if we can do anything else for you!

May 08, 2016

Superb! The staff and the service are both superb, and they are the reason I own 2 Subarus. It is easy to schedule an appointment and they do everything possi More

by HappySubaruOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
May 09, 2016 -

Stohlman Subaru of Sterling responded

We're always glad to see you and get you and your Subaru fixed up! Let us know if you need anything else and we'll see you next time!

May 05, 2016

Excellent Customer Service! Thanks Heather for your excellent customer service! It's always comforting to see your smiling face when I drop off my vehicle. You are extremely help More

by TLOWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Tom Wimmer, Heather Thomas
May 09, 2016 -

Stohlman Subaru of Sterling responded

Thank you for continuing to trust us with your service needs! We'll let Heather know she's doing a great job, and Tom and Kenny, too!

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