Stohlman Subaru of Sterling - Service Center
Sterling, VA
262 Reviews of Stohlman Subaru of Sterling - Service Center
Always solid I got my airbag replaced as part of the recall. Nice to be shrapnel-free. They got me in within a week after I called to find out what was happening s I got my airbag replaced as part of the recall. Nice to be shrapnel-free. They got me in within a week after I called to find out what was happening since the Subaru of America letter in December 2015. The tech even set the clock! (problematic because I usually have it 10 minutes fast, but I appreciate the attention to detail :) ). Their parts guys are also always friendly and helpful. n.b. for the CPO question - I looked at them, but they were outside my price range for used, and I do a lot of my own work so the warranty is less cost-effective for me. More
Service with a Smile This is our first Subaru and will not be our last one. The folks at Stohlman Subaru are very knowledgeable of their product from the sales staff to t This is our first Subaru and will not be our last one. The folks at Stohlman Subaru are very knowledgeable of their product from the sales staff to the Service Staff. We recently brought our 2016 Outback in for the 6,000 service. Tom, the Service Manage, is what I call Super First Class when it comes to knowing your customer and being of assistance to accommodate their respective needs. We had to adjust our service due to a family emergency and Tom assisted us to make it happen to our needs. When we brought in our Outback for its 3,000 complementary service, Tom was just as accommodating. Since we purchased our Outback last November, we have recommended Stohlman to some of our friends who were in the market for a new car, primarily due to the super service by Tom and his staff. More
Stohlman Subaru of Sterling ROCKS! I have purchased two Subarus from Stohlman Subaru of Sterling. Everyone there is professional and courteous, from the receptionist up through Tom Wim I have purchased two Subarus from Stohlman Subaru of Sterling. Everyone there is professional and courteous, from the receptionist up through Tom Wimmer (Service Manager) and the Sales Manager. I'm pretty sure the salespeople know more about the cars than the factory does. The facility is spotless, the prices are lower than anyone else in the area, but mostly they just treat you like a friend and do things right the first time at a fair price. More
MULTIPLE SUBARU OWNER We have purchased three Subarus from Stohlman Herndon over the years. We still have the 2004 Legacy, which one of our sons has at grad school. My hu We have purchased three Subarus from Stohlman Herndon over the years. We still have the 2004 Legacy, which one of our sons has at grad school. My husband drives a 2007 Forester, and our other son drives a 2013 CrossTrek. These are great, problem-free vehicles, and we have them serviced at Stohlmans because we love the Service Team there. They are honest and do the job right the first time! We will buy another Subaru from them in the near future. More
Great service had a last minute fix required before a long road trip out of state. Tom fit me in same day and crew did a great job with repairs as well as standard had a last minute fix required before a long road trip out of state. Tom fit me in same day and crew did a great job with repairs as well as standard maintenance and software update. Appreciate the dedication, great customer service, and detailed explanation of work completed. Could not be happier with the service. Thanks! Thomas More
Easy and smooth. This is my second Subaru and Tom and his crew have always made it a pleasure to bring the car in for service. Not only are they nice people but honest This is my second Subaru and Tom and his crew have always made it a pleasure to bring the car in for service. Not only are they nice people but honest and straightforward. More
2006 Tribeca Repair Tom, Jay and Heather provided excellent service during my recent 2006 Tribeca repair. The technician quickly identified and repair the issue to addres Tom, Jay and Heather provided excellent service during my recent 2006 Tribeca repair. The technician quickly identified and repair the issue to address an air conditioning issue. More
Service is always fantastic You cannot go wrong with Stohlman Sterling Subaru. I've been a loyal customer since 2005, and have never had any issues with customer care, vehicle re You cannot go wrong with Stohlman Sterling Subaru. I've been a loyal customer since 2005, and have never had any issues with customer care, vehicle repair or maintenance. And the convenient shuttle service make the area more accessible. More
Superb! The staff and the service are both superb, and they are the reason I own 2 Subarus. It is easy to schedule an appointment and they do everything possi The staff and the service are both superb, and they are the reason I own 2 Subarus. It is easy to schedule an appointment and they do everything possible to take care of all of your service needs in a way that fits your schedule and your budget. More
Excellent Customer Service! Thanks Heather for your excellent customer service! It's always comforting to see your smiling face when I drop off my vehicle. You are extremely help Thanks Heather for your excellent customer service! It's always comforting to see your smiling face when I drop off my vehicle. You are extremely helpful and very thorough. I am in awe of your knowledge and honesty. I will keep coming back for service. Love the new location!! Thanks Tom and Kenny for the ride to work!! More