Stohlman Subaru of Sterling - Service Center

Great dealership and service department I recently had to have some work done on my 2009 Legacy and dealt with Jay in the service department. He's very professional and a pleasure to deal wi I recently had to have some work done on my 2009 Legacy and dealt with Jay in the service department. He's very professional and a pleasure to deal with. He fully explained what was needed to repair my car and I was hooked up with a fantastic new Impreza wagon to drive while my car was being worked on. Between Jay and Tom, I'm sure you have one of the best service departments in Northern Virginia! Having moved here from Vermont where the Subaru is the unofficial state car, I wasn't sure if I would find a good dealership to deal with but to my unexpected pleasure I found your service to be even better. Thanks for everything. More

Service is amazing Tom Wimmer and his staff are always very helpful... they provide excellent service in a very reasonable amount of time. I always go the Stohlman Ster Tom Wimmer and his staff are always very helpful... they provide excellent service in a very reasonable amount of time. I always go the Stohlman Sterling for all of my service needs. More

Stohlman Subaru of Sterling is First-Rate! I drive past the Stohlman dealer at Tyson's Corner to have my car serviced by the Stohlman dealer at Sterling for one reason; the Sterling folks care I drive past the Stohlman dealer at Tyson's Corner to have my car serviced by the Stohlman dealer at Sterling for one reason; the Sterling folks care about my car and I. Ok, maybe that's two reasons but it doesn't change the facts that I have absolute confidence in the Stohlman Sterling staff because they have earned my trust and confidence over the past seven years as I bought and serviced two cars there. The staff are only interested in doing the right thing and ultimately, that is what counts, More

They really care about you and your car I do service for my Subaru Forester 2001 for more than 10 years at this dealership. I strongly believe that my car is still running well due to the gr I do service for my Subaru Forester 2001 for more than 10 years at this dealership. I strongly believe that my car is still running well due to the great service it receives here. My last visit was another example of honest and reliable work these people do. They gave me several options and recommended how to fix the problems with minimum spending. And it works! Always on time, always good quality, never push you spend more than absolutely necessary. I trust my Subaru advisors and their technicians. Thank you, Heather and Tom. More

A friendly and reliable dealer Stohlman serviced a used Subaru that I had obtained from a family member in another state. I was pleased with the checkup and advice recommended on s Stohlman serviced a used Subaru that I had obtained from a family member in another state. I was pleased with the checkup and advice recommended on service. Jay explained requirements clearly and the service work was completed on time (important since I had a deadline.) I will continue to rely on Stohlman to care for my car! More

Service desk was great, a star for each I dealt with. Tech service needs some cleaning up after themselves. Brought the car in for a morning appointment and returned back with grease on windshield, fender Tech service needs some cleaning up after themselves. Brought the car in for a morning appointment and returned back with grease on windshield, fenders, puddle in engine bay. Not a fun clean up after finding some of it was on the car paint baking in the sun. Treated my car like it was old. Also, a wire connector was left out hanging from the center armrest. Before leaving I had the tech fix it. Now my SI Drive doesn't work. More

Friendly service and clear communication I appreciate the friendly and clear communication I receive whenever I bring in my car for service. Last couple of times I have worked with Heather T I appreciate the friendly and clear communication I receive whenever I bring in my car for service. Last couple of times I have worked with Heather Thomas and she great. In the past I have also worked with Jay Valenzuela and he too is always friendly and helpful. More

Great even when the customer is bad Called to say that I would be an hour late. "No problem". Asked to have two tings checked. Nothing wrong with either. The customer just needed to be r Called to say that I would be an hour late. "No problem". Asked to have two tings checked. Nothing wrong with either. The customer just needed to be reminded about how to operate the car. Good grief. Thanks Subaru for your patience. PS - there was no charge. More

Resolved issue with satellite radio Stohlman Subaru's parts and service department resolved a pesky issue with my radio. It was frustrating but the team kept at it and were very pleasant Stohlman Subaru's parts and service department resolved a pesky issue with my radio. It was frustrating but the team kept at it and were very pleasant to deal with. More

Service Very friendly and clean dealership. They went out of their ways to make sure my vehicle was correct. I also received a loaner car to drive while mine Very friendly and clean dealership. They went out of their ways to make sure my vehicle was correct. I also received a loaner car to drive while mine was being worked on. I recommend More