Stohlman Subaru of Sterling - Service Center

Battery Service The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak directly The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak directly with mechanics if needed), providing explanations for quotes, and leave the final decision up to the customer. John M. More

18000 mile service I took my Subaru Crosstrek in for the 18000 mile service which includes oil change and tire rotation. The service was completed quickly and efficient I took my Subaru Crosstrek in for the 18000 mile service which includes oil change and tire rotation. The service was completed quickly and efficiently. I appreciated that there was no attempt at an upsale. Just the required service in a timely fashion. More

Outstanding Service I came in for an oil change. In the quick inspection a screw on the front tire was removed. The service teams are trained to go beyond what could be I came in for an oil change. In the quick inspection a screw on the front tire was removed. The service teams are trained to go beyond what could become a disaster on the road. More

Consistently good service I always get great personalized service from Tom. My 2011 Outback with 178,000 miles still runs like a new car. Never do more service than what is req I always get great personalized service from Tom. My 2011 Outback with 178,000 miles still runs like a new car. Never do more service than what is required which has saved me a lot of money. More

Recall repair for windsheild wiper motor. THE APPOINTMENT WAS SCHEDULED A MONTH AGO, AND EVERY THING WAS IN PLACE TO DO THE REPAIR AND IT WAS FINISHED AHEAD OF SCHEDULED TIME FRAME... VERY P THE APPOINTMENT WAS SCHEDULED A MONTH AGO, AND EVERY THING WAS IN PLACE TO DO THE REPAIR AND IT WAS FINISHED AHEAD OF SCHEDULED TIME FRAME... VERY PLEASANT AND PROFESSIONAL .EXPERIENCE. THIS WAS NOT UNUSUAL FOR YOUR PERSONNEL, AS THAT IS WHAT I GET EVERY TIME. GOOD SERVICE, COMPETITIVE MARKET PRICES AND OUTSTANDING SERVICE. THANKS, JOE VOLPE More

oil change could not have been better I had a busy Saturday planned. Part of it was to drop off my Crosstrek for an oil change. i was worried that I might not be able to return in time t I had a busy Saturday planned. Part of it was to drop off my Crosstrek for an oil change. i was worried that I might not be able to return in time to pick up my vehicle before closing hours. Stohlman Subaru made everything happen smoothly and with a smile. I love this place. More

Last minute appointment My wife's car failed a VA state inspection due to rear brake wear below the acceptable minimum. It was a Saturday and my wife needs her car for work d My wife's car failed a VA state inspection due to rear brake wear below the acceptable minimum. It was a Saturday and my wife needs her car for work during the week because it has the sticker for her downtown parking. I called Service Manager Tom Wimmer and explained that even though there was a 15-day grace period for making repairs, I wanted to have the car serviced that day if possible. Tom was able to fit me in and even gave me a free loaner for Saturday errands. The car was ready that afternoon before the service department closed at 4pm. I worked with service rep Heather Thomas in processing the car in and out and she was a real pleasure to work with. The team at Stohlman of Sterling is laid back and fun to deal with and I recommend them to all Subaru owners for your service needs. More

Inspection I would like to thank the staff for the quick service in getting my cars inspection completed. As always I was immediately helped by Jay and after tak I would like to thank the staff for the quick service in getting my cars inspection completed. As always I was immediately helped by Jay and after taking down my cars info, I was off to get one of their excellent coffees. I barely had time to finish the coffee before I was alerted via text memo that my car was done! What great service and so fast! I highly recommend this dealership. More

Awesome The sales guys are terrific. The service is fast. Everyone is professional and friendly. The waiting room is really nice. The whole place is very clea The sales guys are terrific. The service is fast. Everyone is professional and friendly. The waiting room is really nice. The whole place is very clean. Love this place! More

They will do the right thing I've been doing business with Stohlman Subaru since they were located in Herndon. Their service department always does the right thing for the custom I've been doing business with Stohlman Subaru since they were located in Herndon. Their service department always does the right thing for the customer... and that applies to Subaru of America and this dealership. In particular, Tom listens and then delivers what is needed to satisfy the customer. I had no problem referring my daughter to purchasing her first car (a Forrester) and having Tom and his team take care of her. - IW More