Stohlman Subaru of Sterling - Service Center

Always a pleasure to visit. I have been having my baja serviced by Stohlman Subaru for years.Tom has always looked after me and now Heather is doing a great job. I have been having my baja serviced by Stohlman Subaru for years.Tom has always looked after me and now Heather is doing a great job. More

Dynamic People - Great Service Stohlman's Service Department are genuinely there to help the consumer. They go out of their way to make sure you are happy with their service and tr Stohlman's Service Department are genuinely there to help the consumer. They go out of their way to make sure you are happy with their service and treat everyone with respect. We have been loyal customers for 20 years and would not consider going elsewhere. More

Oil Change/30k Maintenance Heather was great. She said that since I was traveling to NY, that getting the 30K maintenance done now would be better. She even explained everythin Heather was great. She said that since I was traveling to NY, that getting the 30K maintenance done now would be better. She even explained everything that they would be doing. She also helped with a back windshield wiper fluid misconception. Great customer service. She was very friendly and personable! More

Battery Service The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak directly The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak directly with mechanics if needed), providing explanations for quotes, and leave the final decision up to the customer. John M. More

18000 mile service I took my Subaru Crosstrek in for the 18000 mile service which includes oil change and tire rotation. The service was completed quickly and efficient I took my Subaru Crosstrek in for the 18000 mile service which includes oil change and tire rotation. The service was completed quickly and efficiently. I appreciated that there was no attempt at an upsale. Just the required service in a timely fashion. More

Outstanding Service I came in for an oil change. In the quick inspection a screw on the front tire was removed. The service teams are trained to go beyond what could be I came in for an oil change. In the quick inspection a screw on the front tire was removed. The service teams are trained to go beyond what could become a disaster on the road. More

Consistently good service I always get great personalized service from Tom. My 2011 Outback with 178,000 miles still runs like a new car. Never do more service than what is req I always get great personalized service from Tom. My 2011 Outback with 178,000 miles still runs like a new car. Never do more service than what is required which has saved me a lot of money. More

Recall repair for windsheild wiper motor. THE APPOINTMENT WAS SCHEDULED A MONTH AGO, AND EVERY THING WAS IN PLACE TO DO THE REPAIR AND IT WAS FINISHED AHEAD OF SCHEDULED TIME FRAME... VERY P THE APPOINTMENT WAS SCHEDULED A MONTH AGO, AND EVERY THING WAS IN PLACE TO DO THE REPAIR AND IT WAS FINISHED AHEAD OF SCHEDULED TIME FRAME... VERY PLEASANT AND PROFESSIONAL .EXPERIENCE. THIS WAS NOT UNUSUAL FOR YOUR PERSONNEL, AS THAT IS WHAT I GET EVERY TIME. GOOD SERVICE, COMPETITIVE MARKET PRICES AND OUTSTANDING SERVICE. THANKS, JOE VOLPE More

oil change could not have been better I had a busy Saturday planned. Part of it was to drop off my Crosstrek for an oil change. i was worried that I might not be able to return in time t I had a busy Saturday planned. Part of it was to drop off my Crosstrek for an oil change. i was worried that I might not be able to return in time to pick up my vehicle before closing hours. Stohlman Subaru made everything happen smoothly and with a smile. I love this place. More

Last minute appointment My wife's car failed a VA state inspection due to rear brake wear below the acceptable minimum. It was a Saturday and my wife needs her car for work d My wife's car failed a VA state inspection due to rear brake wear below the acceptable minimum. It was a Saturday and my wife needs her car for work during the week because it has the sticker for her downtown parking. I called Service Manager Tom Wimmer and explained that even though there was a 15-day grace period for making repairs, I wanted to have the car serviced that day if possible. Tom was able to fit me in and even gave me a free loaner for Saturday errands. The car was ready that afternoon before the service department closed at 4pm. I worked with service rep Heather Thomas in processing the car in and out and she was a real pleasure to work with. The team at Stohlman of Sterling is laid back and fun to deal with and I recommend them to all Subaru owners for your service needs. More