Stohlman Subaru of Sterling - Service Center

High quality service department. On three occasions Stohlman has preformed recall service on my 07 Outback. Each time they lent me a car, giving me a chance to test drive a new car. On three occasions Stohlman has preformed recall service on my 07 Outback. Each time they lent me a car, giving me a chance to test drive a new car. Most recently a new Outback that could,drive it's self on the highway. Driving a Subaru since 2005 I've been to almost all the local Subaru dealers and Stohlman of Sterling has been my best experience. I still love my 07 but when I'm ready for a new one I'll go to Stohlman. More

Quick, efficient service provided. I've always been pleased with the quality and professionalism of the service I've received at Stohlman of Sterling in the 3 1/2 years since I purchase I've always been pleased with the quality and professionalism of the service I've received at Stohlman of Sterling in the 3 1/2 years since I purchased a 2016 Impreza there. I was also happy that the service staff reached out to me after the car got a little parking-lot scrape and I had scheduled a service appointment there to let me know that the dealership does not do painting and body work on site, thus saving me a wasted trip there. More

First Routine Maintenance Pulled up to the gate for first routine maintenance on my 2019 Forester ( oil change, tire rotation, cost around $100), they took the car, did the tir Pulled up to the gate for first routine maintenance on my 2019 Forester ( oil change, tire rotation, cost around $100), they took the car, did the tire rotation and oil change. Quick , clean, reasonably priced for such things I suppose.. Pleasant time in the waiting room. Done in under an hour. Professional staff. I was generally happy until they told me that a software update for the car, if ever needed, might have to be downloaded by me or them and might take a long while to accomplish. The service tech also told me that they don't routinely monitor software updates on a per vehicle basis. I would think that this would just come along with routine maintenance. Oh well...so far so good. More

Fantastic Service! Isaac provided the highest level of care by any service advisor, at any dealership I highly Recommend Stohlman Subaru for great quality service. care by any service advisor, at any dealership I highly Recommend Stohlman Subaru for great quality service. More

Service department is the BEST! Took my car in with a whining sound in the fan only when the heat was on. This is the kind of problem where almost all service departments would tell Took my car in with a whining sound in the fan only when the heat was on. This is the kind of problem where almost all service departments would tell you some story about how the sound was normal. The staff at Stohlman Subaru immediately said it was a faulty fan and it was replaced, No more whining sound! Every time I've gone in for a scheduled service, recall etc... the work was done promptly and correctly. Service is the heart of any dealership. Thanks Stohlman. More

Great service My 2011 Outback had something draining the battery that I just replaced on November 1 while away in New York. The driver’s seat also had a broken adju My 2011 Outback had something draining the battery that I just replaced on November 1 while away in New York. The driver’s seat also had a broken adjustment switch that happened at the car wash in late October. I made an appointment for Tuesday morning but when my car failed to start again on Monday morning I decided to drop it off early that afternoon instead of Tuesday. Nick looked at my car right away and said he thought the battery drain was because of the broken seat switch. I was prepared to leave the car there since I had no appointment for Monday but Nick got my car in right away and it was all fixed in about an hour. It doesn’t get much better than that. Nick Everly and the young man who sits next to him really took car of me. Thanks! More

The sales/service staff of this location has sold me and my family on the value of being a life long STOHLMAN Subaru customer in the short period of time we've know them. I must give credit when credit is d my family on the value of being a life long STOHLMAN Subaru customer in the short period of time we've know them. I must give credit when credit is deserved. When we started the sales process on my first Subaru, a 2019 Forester, and I would have never thought that 6 months later, we would own 2 more, a 18 crosstrek and a 19 legacy. I just cant say enough about the team. Mark is the best sales guy I've even had the pleasure of working with, and Heather, in service, has just been amazing. If you want to buy a Subaru...You need to buy it from this location. I've been to at least 5 of them in the DMV area and would be a mistake to go elsewhere.... More

A Dealer you can Trust to do what is right for you. I had problems being able to remove the key from the steering post when I stopped my Outback. I called and spoke to Tom, the Service Manager. I t I had problems being able to remove the key from the steering post when I stopped my Outback. I called and spoke to Tom, the Service Manager. I told him what was happening and he knew of the proper fix and told me it would take about 1 1/2 hours to complete. I made an appointment, brought the car in and waited. It took 1 1/2 hours just like Tom said it would. The car works wonderfully now thank to the technictions at Stohlman. I have never had to bring the car back a second time for the same problem since purchasing my Outback. I can't say that for the other car dealers that I have purchased new cars in the past. I highly recommend their service department. Thank you Tom. More