Stohlman Subaru of Sterling - Service Center
Sterling, VA
264 Reviews of Stohlman Subaru of Sterling - Service Center
Recently traveled from NC home to visit friend in Leesburg. During visit my Subaru begun to smoke under the hood. Fortunately found Stohlman near by. Arrived at service department at 3pm on Friday wi Leesburg. During visit my Subaru begun to smoke under the hood. Fortunately found Stohlman near by. Arrived at service department at 3pm on Friday with of course no appointment. They quickly diagnosed the problem and said car would be ready the next day. They also coordinated with my home dealer to see that all costs were covered. They could not have been more helpful. Many thanks for your great service Arvan Nano. More
The service was very timely and the service personnel very nice and supportive. The facility was very clean and inviting. very nice and supportive. The facility was very clean and inviting. More
Best customer service! !! Quick and clean as well as friendly. They reminded me of the service my car needs. I have received the same service since beginning with the car p !! Quick and clean as well as friendly. They reminded me of the service my car needs. I have received the same service since beginning with the car purchase. More
My experience with the Stohlman Subaru service department was disappointing. I scheduled a visit to diagnose a broken windshield and mentioned needing a rental car due to safety concerns. Upon arrival, I was was disappointing. I scheduled a visit to diagnose a broken windshield and mentioned needing a rental car due to safety concerns. Upon arrival, I was informed of a $300 deposit requirement for the rental, which was unexpected as it wasn't previously communicated. Despite my vehicle purchase including rental privileges, they insisted on a credit card payment, which I didn't have. Improved communication regarding policies would prevent such inconveniences and address customer safety concerns more effectively. More
Great experience with Stohlman Subaru Sterling from the sales team up to the maintenance team. sales team up to the maintenance team. More
Stohlman Subaru of Sterling Service Department representatives have consistently demonstrated outstanding expertise and customer service. representatives have consistently demonstrated outstanding expertise and customer service. More
Everyone from the sales team, to the finance team, to the service team are all amazing! Great and fast customer service! Facility is nice and clean. service team are all amazing! Great and fast customer service! Facility is nice and clean. More