Stohlman Subaru of Sterling

Friendly, easy, direct and to the point, no nonsense We drove around the lot to avoid being pursued 2 hours before closing. When we found a car of interest, we walked in and inquired about a few options We drove around the lot to avoid being pursued 2 hours before closing. When we found a car of interest, we walked in and inquired about a few options. The first question Lakshman Sukar asked with a warm smile was "Would this be your first Subaru?". All of my interactions with this guy were top notch from start to finish. He made me and my wife feel very at ease with our perspective purchase. Not once did he come across forcefully or like a shark. After exploring some different trim options and expressing our needs/wants, we looked at the trade in. After that, we did some hassle free negotiation and left with exactly what we wanted for what we wanted to pay. At no point did I feel this dealership wanted to jerk me around, play numbers games or use my needs/wants against me. As a matter of fact, they cut me an amazing deal. Ironically, about the last question I was asked in the business office was also "Is this your first Subaru?" When he said that to me he smiled and shared that he owned 2. One with over 200,000 miles on it, and another a newer model. He then divulged that most of his family were Subaru owners as well. He assured me I wouldn't regret my decision with a very confident (you'll see) type of smile on his face. Needless to say, my first and last questions led me to believe that I just made a pretty sound decision with this purchase. Aside from the dealership, the impression I've gotten from any owner is that they are all repeat customers and die hard for the brand. That and the feel of the car with all of its amenities leave me with absolutely no regrets. More

Great purchase experience Professional experience at the dealership and Mr. Fernando Avila made the purchase experience easier and better - he was 10 out of 10 in professional Professional experience at the dealership and Mr. Fernando Avila made the purchase experience easier and better - he was 10 out of 10 in professionalism and the knowledge of the vehicle we purchase which was the 2016 Crosstrek Limited and he was the main reason why we purchased the vehicle at this dealership. More

Excellent Service, Nice professional people!!! Incredible service, they are very friendly, always ready to accommodate, answered all the questions in a very down to earth kind of way, aaaah and a v Incredible service, they are very friendly, always ready to accommodate, answered all the questions in a very down to earth kind of way, aaaah and a very nice NEW building... Congrats!!! More

Outstanding service and nice new building I recently had my 2015 Outback serviced at the new location. New location but same outstanding service experience Heather Thomas is truly at the to I recently had my 2015 Outback serviced at the new location. New location but same outstanding service experience Heather Thomas is truly at the top of her game - speedy, knowable, and no pressure service experience easy to schedule and easier to receive service. Always nice to visit with my salesman, Fernando. Got a tour of the new digs, fresh cup of coffee and overview of the new models. More

AWESOME Since 2011 I have purchased three cars from this dealership. The sole reason I stayed with this dealership is because of the Service folks. Started Since 2011 I have purchased three cars from this dealership. The sole reason I stayed with this dealership is because of the Service folks. Started out with Larry then he retired turning it over to Tom Wimmer. A chip of the old block. Treats me and my cars with respect and is always truthful. I appreciate that. Jay Valenzuela who backs up Tom is also awesome. Dont leave home without them. :)Bob Gordon More

Best dealership around I have been very happy with this dealership over the six years I've owned my car. The service is outstanding and everyone knows service sells. The n I have been very happy with this dealership over the six years I've owned my car. The service is outstanding and everyone knows service sells. The new location is lovely and not as hard to get to as I anticipated. Highly recommend this dealer and the products they sell. More

Fantastic Service The search for a quality dealership to service my '15 Series.Blue BRZ was not an easy one. I searched forums, google reviews, yelp reviews, etc and fi The search for a quality dealership to service my '15 Series.Blue BRZ was not an easy one. I searched forums, google reviews, yelp reviews, etc and finally decided to check out the little place in Herndon. Man, that was the best choice I could have made! Both visits have been fantastic, the most recent being at the new Sterling location. Excellent facilities, clean and well stocked. I helped myself to some hot chocolate since it was a cold, rainy day. I was quoted an hour and a half for a 12K service and tire installation/alignment. It ended up taking about three hours but Jay was extremely communicative and I wasn't left wondering why it was taking so long. He also tried to help another customer with a decision regarding her emissions test, laying out a few different options and offering to see what the wait time at their old station was since it would be about two hours until they could get to her vehicle. That was really nice to see, he was very patient and did his best to help her make the best decision for her. It's very clear that the people who work here(at least from what I've seen in the service dept) enjoy what they do and that makes it a much more enjoyable experience to come in for services. More

Great customer service for both sales and service! We recently purchased a Subaru Outback from Stohlman Subaru. We purchased the car at their former location in Herndon and just completed our first ser We recently purchased a Subaru Outback from Stohlman Subaru. We purchased the car at their former location in Herndon and just completed our first service visit for the 3,000 mile oil service and their new facility in Sterling. The new facility is fabulous! One common factor that we experienced in both locations was outstanding customer service. They could not have improved the way they dealt with us in either sales or service. More

Best car dealership I've ever been to I've written and read some terrible reviews on car dealerships. Stohlman Subaru will definitely should not be on that list. From the moment we walke I've written and read some terrible reviews on car dealerships. Stohlman Subaru will definitely should not be on that list. From the moment we walked in the door we were greeted by friendly and knowledgeable staff. We were on the market for two new cars and walked out with a new 2016 Subaru WRX and 2016 Subaru Forester. We love our cars and couldn't be more pleased with how easy the buying experience was. Thank you Stohlman Subaru for putting customer satisfaction first! More

Pleasant Car Buying Experience We were very pleased with our recent car-buying experience at Stohlman Subaru in Herndon, VA. My husband wanted to see a fully equipped blue Subaru Ou We were very pleased with our recent car-buying experience at Stohlman Subaru in Herndon, VA. My husband wanted to see a fully equipped blue Subaru Outback which they had in stock at Stohlman and I agreed to go along even though I very much dislike the typical car-buying process (my husband purchased our last 2 cars by himself). Vic Ejaz was our salesman and he was very professional and knowledgeable. He explained everything to us in detail. At no point in the process did we feel intimidated or pressured. As we talked about the car we heard other sales people on the phone and they seemed to be going out of their way to satisfy the callers. My husband had done his research and made Vic aware of his expectations. It was a very comfortable transaction and truly a pleasure to work with Vic and other staff at Stohlman. More