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Subaru of Sterling

Sterling, VA

4.5
591 Reviews
Call Dealership (571) 620-3972
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21736 Auto World Circle

Sterling, VA

20166

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591 Reviews of Subaru of Sterling

December 13, 2025

I have always had my Outback serviced at the dealership where I purchased it in 2013. I have always received good service and advice. I really like the video of the underbody of my vehicle. Everything look More

by ingbru2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee
Report | Print
December 12, 2025

It was very nice and welcoming, quick response times, and very accommodating. Will be back soon!!! More

by coreylzorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Peterson. And Vicky from sales.
Report | Print
Dec 12, 2025 -

Subaru of Sterling responded

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!

December 08, 2025

Quality people and quality customer service. Great sales and service departments. Have been a customer for years. More

by Mjb1295m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Doyle, David Lee, Robert Luu
Report | Print
Dec 09, 2025 -

Subaru of Sterling responded

It is wonderful to hear your kind words about Subaru of Sterling. We are thrilled that our sales and service teams continue to provide quality service and care. Thank you for being a loyal customer over the years, and we look forward to seeing you again.

December 05, 2025

The Service Department is polite and informative, taking care of the customer. They keep you informed on what services you need right away and what can wait for another service call. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Juriel
Report | Print
Dec 08, 2025 -

Subaru of Sterling responded

Christopher, we appreciate you taking the time to share your experience. It’s great to hear our Service Department kept you informed and made the process clear and manageable. Thank you for your feedback, and we look forward to assisting you on your next visit.

December 02, 2025

Hasan from the parts department did a great job. Quick and accurate service with a smile More

by klarson56
Recommend Dealer
Yes
Employees Worked With
Hasan. 5 stars
Report | Print
Dec 03, 2025 -

Subaru of Sterling responded

Klarson, it is wonderful to hear that Hasan provided quick, accurate service with a smile. Thank you for sharing your experience and for choosing Subaru of Sterling. We look forward to helping you again in the future.

November 27, 2025

I utilize the dealership for my service. They are friendly and very helpful. It’s easy to get an appointment or just show up. They are reasonably priced. A good value. More

by haykerns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Report | Print
Nov 27, 2025 -

Subaru of Sterling responded

We are grateful for your positive review! It's wonderful to hear that you consistently find value in our services. We look forward to serving you again at Subaru of Sterling!

November 24, 2025

The motor oil still looks old after the 60K service. If so, I wonder what else might have been skipped. Spark plugs? Tire rotation? Differential or brake fluid? More

by mdrumm66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luu
Report | Print
Nov 25, 2025 -

Subaru of Sterling responded

Your concern is our concern too. At Subaru of Sterling, we take your feedback seriously and are committed to transparency about our services at every step. Please reach out to our service team at your convenience and we’ll take a closer look. Best, David Littleton - Fixed Operations Manager - davidlittleton@lithia.com

November 24, 2025

I was completely impressed with their professionalism and customer service, thanks David!!!. The ambiance here is always inviting and comfortable. More

by HANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Littleton
Report | Print
Nov 25, 2025 -

Subaru of Sterling responded

We appreciate you for sharing your experience, Hans! It’s wonderful to hear that David and the team at Subaru of Sterling made such a positive impression with their professionalism and service. We’re glad you enjoy our welcoming and comfortable environment, and we look forward to seeing you again soon.

November 23, 2025

The staff is always nice and I have always received good service at this dealer. More

by srw5327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano, David Lee, Robert Luu
Report | Print
Nov 24, 2025 -

Subaru of Sterling responded

It is lovely to hear about your experience, and we appreciate you for sharing your feedback. We’re glad our team at Subaru of Sterling continues to provide you with excellent service. Thank you for choosing us, and we look forward to assisting you again in the future.

November 23, 2025

Quick a nd efficient welcome. Great interview with service advisor. And, about an hour later, my SUPER-U was ready!! Thank you so much! More

by rhw1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writer was a woman.
Report | Print
Nov 24, 2025 -

Subaru of Sterling responded

We're so happy you are pleased with our service! Thanks for trusting the Subaru of Sterling team with your SUPER-U! See you next time!

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