Stohlman Subaru of Sterling
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 566 reviews
100% satisfication Edvin enthusiastically helped us to find a car suitable for us with a very fair price offer. He listened to our questions with his full attention desp Edvin enthusiastically helped us to find a car suitable for us with a very fair price offer. He listened to our questions with his full attention despite he might be very busy. He is a knowledgeable young man about the vehicles he sells and very patient with guiding us through every step to drive our car back to home from the dealership. We came to Stohlman at Sterling due to its good reputation, and we are more than happy to write a review for Edvin as the first one. More
AWESOME EXPERIENCE RANDY is a lovely person. very friendly and informative. The staff was great. there was no hassle, and I was in and out in about 2 hrs. None of the u RANDY is a lovely person. very friendly and informative. The staff was great. there was no hassle, and I was in and out in about 2 hrs. None of the usual pressure in the finance dept. either. I would gladly refer friends and family to this dealership. More
Happy experience! The dealership is friendly and low-key. We knew what we wanted, they found it in another state and had it there the next day! The dealership is friendly and low-key. We knew what we wanted, they found it in another state and had it there the next day! More
Helpful and Friendly My husband and I were helping my daughter by her first car. Keilan, the used car manager, worked with us to fit my daughter's budget. Randy helped us My husband and I were helping my daughter by her first car. Keilan, the used car manager, worked with us to fit my daughter's budget. Randy helped us with the paperwork, and he explained in detail what we needed to do to register the car since we do not live in Virginia. Sam completed all the financial quickly and efficiently. Overall the entire process was quick and easy. Everyone we dealt with were very personable, friendly, and helpful. More
Service Very friendly and clean dealership. They went out of their ways to make sure my vehicle was correct. I also received a loaner car to drive while mine Very friendly and clean dealership. They went out of their ways to make sure my vehicle was correct. I also received a loaner car to drive while mine was being worked on. I recommend More
Horrible experiences all round. We purchased our vehicle from this dealership on the 31st of December, we waited five hours to sign for our 2015 Subaru Legacy. Our sales person seeme We purchased our vehicle from this dealership on the 31st of December, we waited five hours to sign for our 2015 Subaru Legacy. Our sales person seemed to have no idea what he was doing and the manager seemed scatter brained. The entire purchasing process was a pain from the beginning, we should have taken that as a notion to leave. About two months later we were on a road trip and had some electrical issues with the car, luckily its a certified car and so we took it to the closest Subaru dealership in North Carolina, they told us we needed a new Caliper. So i called Stohlman Subaru, they told us they would replace it no issues. We dropped the car off, we provided the documentation from the previous dealership stating the issue code and part number needed Tom told us they would fix it. We left the car with them for six days, in those six days i called twice, the first time i was told they were also fixing the emergency break because it was bad, then i called and they told me they were driving it around and couldn't find an issue. When we finally got the call saying it was ready for pick up Tom told us all they had done was reset the car. Six days and all you did was reset the car. Upon arriving to pick up the car, an EXCESSIVE amount of miles had been put on the car, and Tom had miraculously gone home, even though he was the manager dealing with our issues. Jay had no idea what they had even done to the car. Nobody could give us a valid reason as to why they hadn't put the Caliper in the car like we had already been told was going to be fixed as well as where the emergency break claim had come in. How do you screw up not once, but twice? More
Great service! Mr. Loweth, Mr. Palacios and Mr. Shahzad were very helpful and accommodating. The service was overall very satisfactory and we highly recommend them t Mr. Loweth, Mr. Palacios and Mr. Shahzad were very helpful and accommodating. The service was overall very satisfactory and we highly recommend them to our family and friends. More
The experience was much better than my expectations. This was my wife and I's first car buying experience. We went into it expecting a stereotypical nightmare in which outgoing, pushy salesmen would try This was my wife and I's first car buying experience. We went into it expecting a stereotypical nightmare in which outgoing, pushy salesmen would try to get us to buy a car we didn't want or need and that it would take forever to find a vehicle that we were happy with. These assumptions could not have been further from the truth. Randy, David, and Keilan were friendly, not at all pushy, and offered excellent advice that informed us about the car buying experience and made us much more confident in our purchase. We did not feel rushed in our search, but once we had chosen a vehicle these men worked efficiently to produce the necessary paperwork for the transaction; once we had picked our car we were driving away with it within an hour and a half! We could not be happier with our new car, and the experience we had in finding it. We highly recommend this dealership. More
Buying Made Easy Purchasing a car through Stohlman Subaru in Sterling was easy. Fernando Avila was my sales representative, Koffi was the sales manager who ratified m Purchasing a car through Stohlman Subaru in Sterling was easy. Fernando Avila was my sales representative, Koffi was the sales manager who ratified my purchase, and David Jennings in the business office were courteous and professional as we negotiated the transaction/purchase. Throughout the process, Fernando's knowledge about the vehicle and his desire to help me make an informed purchase, without being pushy, was what made him stand out from the other dealerships I've visited. I'm looking for a similar and positive experience from the service department as well and will write about that in my next review. More
Sales & Service You get a great deal on a new car three so far. Outstanding service when needed. The service is always done right the frist time and the people in the You get a great deal on a new car three so far. Outstanding service when needed. The service is always done right the frist time and the people in the service dept. are always there to help you. More