Stohlman Subaru of Sterling
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Review Randy was helpful as we looked for a used Subaru. Friendly staff. The final purchasing process took a long time but overall a good experience. Randy was helpful as we looked for a used Subaru. Friendly staff. The final purchasing process took a long time but overall a good experience. More
Friendly service and clear communication I appreciate the friendly and clear communication I receive whenever I bring in my car for service. Last couple of times I have worked with Heather T I appreciate the friendly and clear communication I receive whenever I bring in my car for service. Last couple of times I have worked with Heather Thomas and she great. In the past I have also worked with Jay Valenzuela and he too is always friendly and helpful. More
Excellent Randy Zemany was a pleasure to work with while searching for and ultimately buying a used Subaru Forester. Very easy and hassle free buying experienc Randy Zemany was a pleasure to work with while searching for and ultimately buying a used Subaru Forester. Very easy and hassle free buying experience. More
Great even when the customer is bad Called to say that I would be an hour late. "No problem". Asked to have two tings checked. Nothing wrong with either. The customer just needed to be r Called to say that I would be an hour late. "No problem". Asked to have two tings checked. Nothing wrong with either. The customer just needed to be reminded about how to operate the car. Good grief. Thanks Subaru for your patience. PS - there was no charge. More
The best experience! This was the best car buying experience ever. I'd definitely recommend if you're looking for a new vehicle to deal with Edvin. He made the whole proce This was the best car buying experience ever. I'd definitely recommend if you're looking for a new vehicle to deal with Edvin. He made the whole process easy. Plus went the extra mile, like lending a loaner vehicle so I didn't have to make a second trip to the dealer to pick up my vehicle. I'll definitely be back! More
Resolved issue with satellite radio Stohlman Subaru's parts and service department resolved a pesky issue with my radio. It was frustrating but the team kept at it and were very pleasant Stohlman Subaru's parts and service department resolved a pesky issue with my radio. It was frustrating but the team kept at it and were very pleasant to deal with. More
Thorough Car Buying Experience Fernando was very responsive and thorough throughout this whole experience. Tom and the whole service department are a major reason why we keep coming Fernando was very responsive and thorough throughout this whole experience. Tom and the whole service department are a major reason why we keep coming back to buy cars from Stohlman. Anson was a pleasure to work with and got us through the whole process very smoothly. I truly felt the whole Stohlman team worked with me to get the best deal possible and I was very pleased with my experience. More
Very pleased overall. The dealership truly deserves 5 stars and Mike was an amazing and personal consultant who really helped me meet my needs. Very satisfying experience. The dealership truly deserves 5 stars and Mike was an amazing and personal consultant who really helped me meet my needs. Very satisfying experience. Highly recommended. More
Informed and Transparent Buyer Experience Chris was great. He provided excellent service and a transparent sales experience. We appreciated his efforts to get us the lowest finance rate poss Chris was great. He provided excellent service and a transparent sales experience. We appreciated his efforts to get us the lowest finance rate possible so we could purchase the car we really wanted. We plan to reach out to Chris in 12 months to help us replace our 2008 vehicle. More
Satisfaction Guaranteed! During February 2017 I drove 2 1/2 hours to look at a vehicle in Sterling, Va. All said & done a 2012 Impreza was purchased from Stohlman Auto of Ster During February 2017 I drove 2 1/2 hours to look at a vehicle in Sterling, Va. All said & done a 2012 Impreza was purchased from Stohlman Auto of Sterling Va. During the negotiation & subsequent purchase of the vehicle an element of disagreement concerning the sale was brought to light. After limited discussion with Stohlman Auto, agreement & resolution was reached with terms that were acceptable to both Stohlman & myself. Without their willingness to put my satisfaction as a customer first this would not have been achieved & instead of recommending this dealer to others I would be turning prospective customers to a more accommodating dealership. Any prospective buyer who values a car dealership that will stand by their advertisement of working to achieve customer satisfaction & promoting good will toward their customer should consider Stohlman Auto of Sterling. They will "fit the bill!" To Stohlman Auto I would say getting this sort of reputation can be relatively easy, keeping it is another story. As clich'e as it may sound, it is a fact that success in any business is a consequence of customer satisfaction. Thanks Stohlman Auto for considering me more than just "another sale". More