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Stohlman Automotive
Vienna, VA
1,392 Reviews
Stohlman Automotive is a family owned and operated dealership serving the Washington Metro area for over 80 years. We are proud to be the #1 volume dealer in the area for VW and Subaru. Not only will you find the area's best selection and pricing, but you will find a culture of professionals that care about their customers. On those rare occasions when we fall short of expectations, we will do our best to rectify the concern as quickly and fairly as possible. Thank you for checking us out online, and please stop in for a closer look. We are conveniently located in Tysons Corner, just a mile from 495. We also have a second Subaru store in Sterling, VA to serve you.
Now with Extended Service and Parts Hours for your convenience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,392 reviews
June 11, 2004
I got the car without a markup. I was lucky. They treated me well because I had a good credit app.<br><br>I took delivery of my car, drove off, and never looked back! They have a very bad reputation for serv me well because I had a good credit app.<br><br>I took delivery of my car, drove off, and never looked back! They have a very bad reputation for service. I will never bring my car there for service.<br><br>There were complications with the paperwork because they made mistakes that I had to later correct.<br><br>Overall, I felt very belittled. They treated me like a little kid in an aeroplane shop. Though I don't look it, I've been in the game for a long time. The only reason I put up with them was because they had the car and they didn't mark it up.<br><br>Shop elsewhere if you can, and definitely don't come there for service. More
by g6civcx
March 05, 2004
Stohlman is certainly the worst Volkswagen dealer in the Washington, DC/Metro area. I've had multiple encounters over several visits, including both service appointments and potential sales, and every sing Washington, DC/Metro area. I've had multiple encounters over several visits, including both service appointments and potential sales, and every single time I've been seriously disappointed by the dealer's representatives.<br><br>I really enjoy my current VW and I do have an appreciation for the entire model line-up, but I can't recommend Stohlman to anyone for anything. Don't waste your time or energy at this dealership, you'll most certainly be disappointed in the end.<br><br>Please take note that I have raised issues directly with Stohlman's management and with Volkswagen of America, offering each ample opportunity to address my dissatisfaction, but neither made any attempt to turn my experience(s) into something more positive. I offer my review here on dealerrater.com not as an anonymous rant, but as a customer who has not received any acknowledgment from VW or Stohlman in my previous attempts.<br><br>If you have a VW and need service or if you're interested in a new car, try any dealer in the DC area except Stohlman. <br><br>VW of Alexandria, while in a shadier part of town, has much better service even though their facilities lack the shine of Stohlman's.<br><br>VW of Fairfax is pretty decent, from what I understand, but I have no first-hand experience with their staff.<br><br>Springfield VW is an average, but positive dealer, from what I've heard.<br><br>Finally, Martens (in the District) is supposed to be great, but again, I have no first-hand experience.<br><br>Good luck. Avoid Stohlman and tell your friends the same. More
by gbox
Employees Worked With
Jeff Villa, Service Manager
