Stohlman Automotive
Vienna, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,392 reviews
As a matter of fact, I will never consider them for future business.I had a previous experience with them when we got our first car and it was really a good one. We wanted to purchase/lease a second ca future business.I had a previous experience with them when we got our first car and it was really a good one. We wanted to purchase/lease a second car and the experience was really horrible. I went to the dealership on a Saturday around 5:45pm and the sales consultant stated that they will close in 15 minutes and we wont have enough time to go over the options. I respected that and we agreed on meeting the following day. I went to meet with the sales consultant as agreed around noon and he left me waiting in the dealership for two hours and came up with silly reason for not getting back to me earlier with the numbers. I wanted to give them a second chance, so I emailed the sales consultant back in order to get the numbers for me. He responded later via email telling me that they did not have time and he will look at it the following day!!!! They really lost a loyal customer. Try to avoid these sales consultants who make up silly reasons and who lack respect for customers and clients. By the way, their service advisors do not understand the vehicle (Mitsubishi) they service quite well. I have been arguing with them about installing bluetooth kit in my car and it took them a week to figure it out! More
So glad I found Stohlman Automotive. They put real vehicles and prices right on-line. For what I wanted, they had the best price in 500 miles. The other dealers told me how impossible it was for the vehicles and prices right on-line. For what I wanted, they had the best price in 500 miles. The other dealers told me how impossible it was for them to sell me that car at that price. The Stohlman rep said, “Yea, we’re usually $1,500 less than other dealers.” No joke. I got a car with way more extras than I was willing to pay for at a price that other dealers couldn’t touch even with their completely stripped models. My sales guy, Musleem Muratov, quickly gave straight answers to every question via email or phone. Instead of giving me the standard time-pressure techniques about if I don’t get there fast someone else might drive off with my car, Mr. Muratov said “I put a hold on this car for you.” He “map-quested” me, found out I was 90 miles away and said “I will make sure you have a full tank of gas for your drive home.” Yea, it’s a small thing compared to the cost of a new car, but seemed genuinely considerate. The finance department had me pre-qualified before I left my home. My wife and I drove up. We were out of there in our new car in a little more than an hour. No, they didn’t rush us. They knew we had a long drive back and forth so at our request they had the paperwork ready to go and didn’t waste our time trying to coax us into a higher-priced vehicle, upgrades, etc. They briefly went over extended warranty options and the like but didn’t try to push us into anything more than what we wanted. I know I may sound like a too-good-to-be-true commercial. I kept wondering whether it was really true that I could get such a nicely equipped car at such a great price with so little hassle. It was true. I felt so lucky and grateful that I’m happy to recommend them for the exceptional way they do business. I’m going to post this on three or four sites. More
Nothing but smiles from Nermin. He made buying a new car for my wife very easy and almost fun.Never pressured me and let me be myself.The wife loves her new car. Two thumbs up all the way. See Nermin when y for my wife very easy and almost fun.Never pressured me and let me be myself.The wife loves her new car. Two thumbs up all the way. See Nermin when you need to buy a new car. More
This was the best experience I've ever had a dealer. Nora helped us get a great deal on our certified pre-owned Jetta. Scott took us for a test drive in a new Jetta. Both of them were straight shooter Nora helped us get a great deal on our certified pre-owned Jetta. Scott took us for a test drive in a new Jetta. Both of them were straight shooters, no pressure sales people. It felt like they were there to steward us through the process rather than sell us. More
Robert Gold and Christina helped me to purchase a new vehicle. The experience was very excellent even though I was not thinking I'd drive off the lot in a new car - great customer service and attention t vehicle. The experience was very excellent even though I was not thinking I'd drive off the lot in a new car - great customer service and attention to my needs. Great Job! More
My experience at Stohlman was great. This was the very first car I purchased on my own and held a great deal of angst in doing so. However, Clyde put my mind at ease through his wealth of knowledge and c first car I purchased on my own and held a great deal of angst in doing so. However, Clyde put my mind at ease through his wealth of knowledge and calm demeanor. I felt, with Clyde, as if my hand was being held through the entire process. Follow-up I was unaware of was made known and explained thoroughly. Clyde was also incredibly accommodating to my requests. I highly recommend Stohlman and have already referred Clyde to a family member. More
Best price from the very beginning - didn't have to play those annoying games to reach a reasonable price. Gave all relative information up front (which made it very easy to compare to the other dealers wh those annoying games to reach a reasonable price. Gave all relative information up front (which made it very easy to compare to the other dealers who were HIGHER on everything). Followup emails and calls were helpful and impressive, not pestering. Very thorough "orientation" after purchasing with lots of followup. Past experiences never had sales people having anything to do with you after you made the deal. The salesman knew the car, not just how to sell it and encouraged us to contact him about anything after the purchase was made. Very impressive! More
Nermin is a great Sales person ,he has an extensive knowledge on his feild ,he has a very friendly personality and he would not push the buyers to jump into purchas ing the care, he would allow them knowledge on his feild ,he has a very friendly personality and he would not push the buyers to jump into purchas ing the care, he would allow them to make decision on their own ,he is very honest and stragight forward and not only he follows the mission of volkswagan's auto, he also make his clients satisfied More
This is the way to buy a car! Everyone went out of their way to make this a pleasant experience. I knew exactly the car I wanted and this dealer had it in stock - AND had no negative reports on rating site way to make this a pleasant experience. I knew exactly the car I wanted and this dealer had it in stock - AND had no negative reports on rating sites so they became my prime choice. Because of health issues, going to the dealer was difficult and Nora kindly brought the CR-V to my home to view it. That put this dealer way up on the rating list for me. Even the paperwork was done at home as I don't travel well on my own yet. Very little haggling on trade-in and the price was agreed on quickly. And I even went to the Herndon dealer rather than Tyson's Corner. "No problem" said the Herndon manager and Nora brought the car out to Herndon for me. The rain was pouring down as we were leaving and one of the staff brought the car into the shop so we wouldn't get wet. When you're ready to buy a car, please put this dealership high on your list. They truly understand customer service and going that little bit extra to make it a pleasant experience. More
This dealership was great. I bought our new Subaru in June and I'm in love with it. But I'm in love with Stohlman Subaru even more. Especially Joel Harvey the sales manager. He was extremely professional June and I'm in love with it. But I'm in love with Stohlman Subaru even more. Especially Joel Harvey the sales manager. He was extremely professional and tended to all of our needs. He is definitely the best sales manager I have ever dealt with and I've bought a lot of cars. He even gave us a better deal on a car that they had compared to going to get a car they didn't have and also would have been more money. Bob was great too. Very helpful. I give the Stohlman Subaru team an A+ . Can't get much better than this! More