Stockton 12 Honda - Service Center

I would highly discourage this dealership for service needs. Information over the phone and in person are not consistent from seeing previous visits to telling you what is required or how to proceed. needs. Information over the phone and in person are not consistent from seeing previous visits to telling you what is required or how to proceed. Don't bother seeing am appointment. Regardless of amount of time told for the service, it will ALWAYS go over, and often by hours over quoted time. Not ideal if you are waiting on site because of the quoted time. Phone agent gave misinformation, so we jumped the car to bring it in, then they said the battery was totally fine, despite needing to be jumped a dozen times in the previous week. I would have changed the battery on my own if they would have given the correct information up front, but instead brought the car in, waited over an hour to be told it's totally fine. Oh, and the battery was replaced less than 2 years ago, and the battery had a 3 year replacement warranty, but that didn't matter. I was referred to Honda customer service and got a complete runaround. I ended up buying a battery at Costco for 80 bucks, changed it on my in about 20 minutes and now I know I have a warranty versus Honda runaround. I wish the original sales guy wasn't so good there because my next new cat will be a Toyota after this last experience. Not worth having the Honda and needing to work with their service. I'll go down the street for new purchases. More

They are always very friendly, easy to communicate with, very helpful. never had a bad experience there and I have been going for many years. very helpful. never had a bad experience there and I have been going for many years. More

Must see Duane! New service advisor but knows his stuff due to being in automotive industry for a good while! Fast, efficient service drive! Never seen a more organized service department. due to being in automotive industry for a good while! Fast, efficient service drive! Never seen a more organized service department. More

I have never received anything less than outstanding customer service from the Stockton 12 Honda dealership. This time was no exception. They were done with my vehicle 10 minutes earlier than original customer service from the Stockton 12 Honda dealership. This time was no exception. They were done with my vehicle 10 minutes earlier than originally advised. Very comfortable waiting area. More

Everything went great. We came in as a walk in and everything was taken care of really fast. We definitely recommend Brandon he was awesome to work with and very thorough and friendly! everything was taken care of really fast. We definitely recommend Brandon he was awesome to work with and very thorough and friendly! More

I’ve always had a great experience when dealing with Stockton Honda. Having Stockton Honda provide a car wash after every appointment is an unbelievably generous customer service act and one that is tr Stockton Honda. Having Stockton Honda provide a car wash after every appointment is an unbelievably generous customer service act and one that is truly appreciated! More

Excellent help - impressed with professional yet friendly customer service. I look forward to returning. I recommend Stockton 12 Honda to anyone. Parts department also very helpful, pleasant, & easy to work customer service. I look forward to returning. I recommend Stockton 12 Honda to anyone. Parts department also very helpful, pleasant, & easy to work with. More

Great Service From Cody I've taken my Pilot to Stockton 12 Honda for service for many years, and they are generally good to work with, but I had a great experience with Cody I've taken my Pilot to Stockton 12 Honda for service for many years, and they are generally good to work with, but I had a great experience with Cody this week. He knows his stuff when it comes to Honda service and repairs, walked me through everything, and made everything happen very smoothly and quickly, at a fair price. Many thanks, Cody. More

Regular vehicle service. Scheduled appointment on time. Quick, informative, and personal service. Staff answered a question about minor paint repair. Appointment scheduled Scheduled appointment on time. Quick, informative, and personal service. Staff answered a question about minor paint repair. Appointment scheduled to address this. Well treated by Stockton. More

Everything was great I was out in less than promised Everything was great I was out in less than promised time Ok I will come get ipitewyopp I am going home to pick you guys up at five to come get yo Everything was great I was out in less than promised time Ok I will come get ipitewyopp I am going home to pick you guys up at five to come get your stuff ready for us More