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Stockton 12 Honda
Sandy, UT
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I was impressed by Stockton to Malone Honda's friendly and knowledgeable sales staff. I spent quite a bit of time looking at Toyoya Corolla and Hyundai Elantra. The salesman offered me a snack and a sof and knowledgeable sales staff. I spent quite a bit of time looking at Toyoya Corolla and Hyundai Elantra. The salesman offered me a snack and a softdrink. None of the other dealerships did anything like that. That certainly adds more value to customer service. The new vehicle pricing was was fair and I was given an adequate amount on the vehicle I traded in. I WILL recommend Stockton to Malone Honda to my friends. More
We were greated quickly by the sales staff. We already had an idea of specific vehicles that we wanted to learn about and test drive. Our salesman was very helpfull and knowledgeable. He answered all of o had an idea of specific vehicles that we wanted to learn about and test drive. Our salesman was very helpfull and knowledgeable. He answered all of our questions and showed us several vehicles that matched what we were looking for. He shared his personal history and opinions on the vehicles we were considering that helped us decide on the right car and plan for us. More
As I mentioned in the last survey, we had a great experience working with Quin. He was very helpful in only showing us what we were interested in and what we could afford. He was also helpful in gett experience working with Quin. He was very helpful in only showing us what we were interested in and what we could afford. He was also helpful in getting the payment where we needed it to be. We couldn't be more happy with his service and also the service of the man in finance (sorry, I forgot his name). I had a question about getting something added to the back of the CRV to protect the paint from my dog jumping in and out when Quin called me yesterday to check in with us and Quin was very quick to let me know he would figure out what kind of price and discount he could get for us. We had a great time working with Quin and wouldn't hesitate to buy another vehicle from him and refer him to friends and family. More
Our experience was FANTASTIC! Our salesmen were not pushy, they were very good listeners and tried, then achieved everything we asked for. We had some bumps in the road - for instance when we tried to pushy, they were very good listeners and tried, then achieved everything we asked for. We had some bumps in the road - for instance when we tried to test drive some of the cars 2 of them had dead batteries and one was out of gas. They were very professional and handled the situation eloquently. We were shopping with a 3 year old who has lots of energy and doesn't sit still very well - they helped entertain him, get snacks, etc. Overall, it was just a great experience. We will definitely be back in the future. More
Jim was an outstanding and very personable sales person. I truly enjoyed the experience. Keep up the good work. The LHM family does a great job. This is the 6th new car I have bought from the LHM family. I truly enjoyed the experience. Keep up the good work. The LHM family does a great job. This is the 6th new car I have bought from the LHM family. My wife is even thinking about joining the LHM family as an employee in the future. More
This was such a pleasure that I never really felt the apprehension that I have always been plagued with during my 50 years of doing business with dealerships. Bruce was excellent, acting just like he wa apprehension that I have always been plagued with during my 50 years of doing business with dealerships. Bruce was excellent, acting just like he was more interested in making and keeping me happy than in selling another vehicle. Tom was very friendly and well organized. The financial portion was flawless and smooth. I have dealt with Christie for years in the service department. She is an outstanding employee, friendly, extremely helpful and knows more about Honda vehicles than the guys who designed them. In addition, she is just a very, very nice person. I hate to lose her as my personal service advisor, but if you do not promote her to department head, you are going to make a huge mistake. She will remake the service department into her own image, and this will be very good for the customers and the dealership. She brooks no errors or maltreatment on the part of anyone. I would suggest that you assign Bruce to evaluate the entire sales force and anyone who does not meet his standards goes out the door. All of this from a retired plant manager with years of experience with people in sensitive and not so sensitive positions. Thank you all for making this a pleasant experience for both me and my wife. Bill Strickland More
Toni and Brandon were willing to work with me by phone and e-mail during a very busy time in my life, when the other dealers were not. Toni found me the perfect car for my family while staying within the and e-mail during a very busy time in my life, when the other dealers were not. Toni found me the perfect car for my family while staying within the budget that I set. My wife and I have been recommending Stockton to Malone Honda to our friends that are thinking of purchasing a car because of the excellent service we received. Thank You, The Wicks Family. More
I was happy with my experience with my online search for the vehicle that I was interested in. I found the color that I was looking for, and the options that I was in the market for. I was also satisfied the vehicle that I was interested in. I found the color that I was looking for, and the options that I was in the market for. I was also satisfied with the price quote,as a start. I felt that I would have a pleasant experience from my dealing online, and that did turn out to be the case. I would certainly recomment your dealship to friends. Dorothy Purcell More
This is our fourth car from STM, and every time we have found that the sales people are very friendly and they know all the details and the features of the vehicles we decided to purchase.This time, Quinn found that the sales people are very friendly and they know all the details and the features of the vehicles we decided to purchase.This time, Quinn was so helpful and patient with our questions. He has followed up with us several times to make sure we are happy with our purchase. Each time we have been comfortable with the finance manager, and this time was no exception. In fact, Tom was the best and most efficient finance manager yet. He was thorough in his explanations and answered all our questions. Monica, the customer service manager, is an incredibly talented person who resolved an issue with our payoff to Honda. She took care of our request in record time and was very friendly and professional. Overall, we would give the dealership 5 out of 5 stars. They really couldn't do a better job. More
Our experience at Stockton to Malone was an extremely positive one. Buying a car can be a grueling experience. Shoaib was personable, prompt, and highly professional. I will continue to deal with this de positive one. Buying a car can be a grueling experience. Shoaib was personable, prompt, and highly professional. I will continue to deal with this dealership since their service bay is one of the best in the valley and they have excellent customer service. More