Stivers Ford of Birmingham - Service Center

The customer service is superb. Quality matters to this dealership. All of this is done by listening to your customers and their concerns. Quality matters to this dealership. All of this is done by listening to your customers and their concerns. More

Highly Recommend! ! My most recent experience with Stivers was the BEST I’ve ever had with any dealer service department in my 50+ years of driving and owning vehicles. ! My most recent experience with Stivers was the BEST I’ve ever had with any dealer service department in my 50+ years of driving and owning vehicles. I have been a dedicated Ford owner most of my life. I have received some great experiences along the way as well as a few “not so great” experiences as well. For me to rate my last experience at Stivers as my BEST ever is a True Statement of dedication by the leadership team to go above and beyond to ensure satisfaction. All of this would not be possible without Danielle Morales as my contact. She alone is what allows me to give the highest rating of all my years!! Thank you Danielle and Thank you Stivers Ford of Birmingham! More

Caitlyn and everyone else I dealt with was amazing. Highly recommend them for all of your service needs. Highly recommend them for all of your service needs. More

Told me it would only be 30 minutes but turned into hour and half. Plus they still have not cleared the recall that was supposed to to be fixed from the ford pro app and half. Plus they still have not cleared the recall that was supposed to to be fixed from the ford pro app More

Brandon in service was great as well as Danilelle in car loaner department .. we have had a cattle in to many times to count loaner department .. we have had a cattle in to many times to count More

The staff at Stivers was so knowledgeable and very helpful. I was in and out within an hour! They checked every issue (just some sensors going off from the cold weather) and changed my oil and filter. helpful. I was in and out within an hour! They checked every issue (just some sensors going off from the cold weather) and changed my oil and filter. More

Great service great facility good professional people service oriented courteous quick turnaround quality work would recommend service oriented courteous quick turnaround quality work would recommend More

I called on a recall notice, an appointment was set, but I had to reschedule. I asked for the service department to call me so we could set an appointment and I still have had no contact in a week! I had to reschedule. I asked for the service department to call me so we could set an appointment and I still have had no contact in a week! More

JD is wonderful to work with. He is reliable and dependable. He has my business. He is reliable and dependable. He has my business. More

Efficiency Professional Job well done Always makes the customer feel important and cared about Great people the customer feel important and cared about Great people More