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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
552 Reviews

552 Reviews of Stivers Ford of Birmingham - Service Center

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January 03, 2025

B. Mundy was very professional and courteous. Major service was quite lengthy, but there were two holidays interspersed. More

by wbkilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy, Service Dept.
January 03, 2025

We got a great deal and a great price on a new bronco because of the salesman Blake he is awesome. We will be back to see him to buy our next vehicle. Thank you. More

by FRED.BARBAROSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Great service! I was in and out in no time! I was on the way back to my hometown Memphis TN, from Atlanta GA and they were the greatest pit stop I ever could have m More

by RKEYSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The service from the dealership was excellent. Not quite as pleased with Ford. There is a glitch in my sync system which Ford knows about but they don't know how to fix it. Very frustrating when y More

by JIM@JBUSBYHOMES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn
January 03, 2025

Very slow with repairs. Service people were very nice but bad on follow-up and communication updates. More

by lmcalpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
January 02, 2025

The work done on my truck was good. The time it took to get it done was great! More

by JEROME23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Great job good service and great salesman and service people clean well kept area I’m satisfied More

by TEETOTAL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Professional! The staff is knowledgeable and friendly. The staff is very helpful and caring towards customers. More

by Kimcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra in Service
January 01, 2025

Very cordial and accommodating. Get you in and out fast. They give you the best price possible. More

by RWALDEN670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I had some recalls handled on three of our Fords with Cassandra in the service department. I appreciate the service team was able to take care of these in a very timely manner. More

by BROVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
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