Stivers Ford of Birmingham - Service Center

The service from the dealership was excellent. Not quite as pleased with Ford. There is a glitch in my sync system which Ford knows about but they don't know how to fix it. Very frustrating when y Not quite as pleased with Ford. There is a glitch in my sync system which Ford knows about but they don't know how to fix it. Very frustrating when you buy a $75,000 vehicle. Very disappointing Ford More

Very slow with repairs. Service people were very nice but bad on follow-up and communication updates. Service people were very nice but bad on follow-up and communication updates. More

This is the BEST service center I’ve ever used. They are honest and will do whatever they can to get their customers back on the road safely and timely. I’ve been there 3 times this year. One wa They are honest and will do whatever they can to get their customers back on the road safely and timely. I’ve been there 3 times this year. One was a fuel pump replacement, one was for a seatbelt latch breaking and one was a leaking seal on the rear differential. All three times they were great to work with. It’s not their fault my car is a bit of a lemon. Thankfully I have them to keep it running. More

They communicated will and kept me informationed. They gave me a play be play oh what they were doing. They gave me a play be play oh what they were doing. More

EXCELLENT Service . Katlin great work she do with the customers when you come to Service Dept Katlin great work she do with the customers when you come to Service Dept More

B. Mundy was very professional and courteous. Major service was quite lengthy, but there were two holidays interspersed. service was quite lengthy, but there were two holidays interspersed. More

We got a great deal and a great price on a new bronco because of the salesman Blake he is awesome. We will be back to see him to buy our next vehicle. Thank you. because of the salesman Blake he is awesome. We will be back to see him to buy our next vehicle. Thank you. More

The work done on my truck was good. The time it took to get it done was great! The time it took to get it done was great! More

Great job good service and great salesman and service people clean well kept area I’m satisfied people clean well kept area I’m satisfied More

Professional! The staff is knowledgeable and friendly. The staff is very helpful and caring towards customers. The staff is knowledgeable and friendly. The staff is very helpful and caring towards customers. More