Stivers Decatur Subaru

I recently took my 2021 Subaru in for service and Adam (my advisor) was excellent and the service mgr Mark was nice enough to let me voice my concerns over my issue I was having with my battery and they c (my advisor) was excellent and the service mgr Mark was nice enough to let me voice my concerns over my issue I was having with my battery and they certainly took care of the issue and both of them were just fantastic to work with. Kudos to the team! More

Received routine maintenance on 9/29/21. Service advisor Adam Cloud friendly, timely, and a clear communicator. Easy to schedule service appointment on line. Service efficient and waiting area clean, organi Adam Cloud friendly, timely, and a clear communicator. Easy to schedule service appointment on line. Service efficient and waiting area clean, organized, and offers multiple wait areas and amenities. Thanks! More

Absolutely loved our experience here at Stivers. Easiest process ever to purchase our new Subaru Outback. James Smith was amazing & took care in briefing us on all the features of our new vehicle. Would 1 process ever to purchase our new Subaru Outback. James Smith was amazing & took care in briefing us on all the features of our new vehicle. Would 100% recommend this dealership! More

It was easy to schedule my maintenance. I did not have to wait very long for the work to be done. My Service Advisor, Rowe Hicks, kept me informed throughout. Nice job! wait very long for the work to be done. My Service Advisor, Rowe Hicks, kept me informed throughout. Nice job! More

Our salesman Jasper did a great job of finding us the car we were looking for as well as explaining all of its functions and accessories when we took delivery. The process was quick and simple. Scott Nix we were looking for as well as explaining all of its functions and accessories when we took delivery. The process was quick and simple. Scott Nix More

Always have a great experience with Stivers service. Once again, only had routine maintenance for my car, but from the ease of scheduling, working with Micaela, and the comfort of waiting, I think Stivers se again, only had routine maintenance for my car, but from the ease of scheduling, working with Micaela, and the comfort of waiting, I think Stivers service is exceptional. More

Rowe was extremely helpful from the time I brought in the car; call me immediately when the car was ready and explaining precisely what had been done. I felt very confident as he shepherded me through the pr car; call me immediately when the car was ready and explaining precisely what had been done. I felt very confident as he shepherded me through the process!! More

My Legacy needed a warranty repair that was supposed to take around 4 hours to complete. I decided to add some routine maintenance as well and was prepared for a long wait. Waiting area offered TV and WiFi take around 4 hours to complete. I decided to add some routine maintenance as well and was prepared for a long wait. Waiting area offered TV and WiFi (all good). After ONLY 3 hours, Michaela informed me that all services had been completed and a complementary full vehicle inspection. She even provided a printed copy of the results. More

I could not be happier with our experience at Stivers Decatur Subaru. We visited several dealerships before visiting this one and it was an awful experience. It made us not want to even continue searchin Decatur Subaru. We visited several dealerships before visiting this one and it was an awful experience. It made us not want to even continue searching for a new vehicle. Ryan Sullivan changed our entire lookout on the car buying process. He was so helpful and did everything to make us feel comfortable about our purchase. He was knowledgeable and very friendly. He was not pushy at all and wanted us to leave happy so he had us test drive several vehicles to ensure we were making the right choice. I will definitely be coming back to see Ryan with all of our purchasing needs in the future. I’ve already been bragging about our experience to family and friends because of the horror show we dealt with at other dealerships. I’m in love with the 2021 Forester Touring we purchased. Thank you for helping us find the best vehicle for our family. More

Service department is just not the same as it used to be. Advisors aren’t as friendly. I feel like they’re pushing service on my car that I may not need. Do they work on commission as well as salary? Advisors aren’t as friendly. I feel like they’re pushing service on my car that I may not need. Do they work on commission as well as salary? More