Stingray Chevrolet - Service Center

Luis is a fantastic service advisor to work with. Always letting me know what’s going on with my car and very eager to answer any questions I might have. Always a great rating for Stingray and its s Always letting me know what’s going on with my car and very eager to answer any questions I might have. Always a great rating for Stingray and its service. More

The service provider was excellent and the service was great . I'm very happy. Great job. great . I'm very happy. Great job. More

Francisco and Claudia are the Best ! Great service department and team. I would never go anywhere else but Stingray Chevrolet in Plant City. Thank you for going above and beyond. Great service department and team. I would never go anywhere else but Stingray Chevrolet in Plant City. Thank you for going above and beyond. More

Provided excellent service. Explained what was required to complete the items the needed completion prior to delivery. Entire team I worked with were excellent. Explained what was required to complete the items the needed completion prior to delivery. Entire team I worked with were excellent. More

Labor to change a part is to expensive. 4 to 500 dollars for a part that's only $60, 4 to 500 dollars for a part that's only $60, More

The service department scheduled an appointment for me as soon as possible when the work was done in a timely manner soon as possible when the work was done in a timely manner More

Service advisor needs better training. He had initially told me the work would be warranted and it wasn't. He then told me my rental would qualify for reimbursement which eased me since th He had initially told me the work would be warranted and it wasn't. He then told me my rental would qualify for reimbursement which eased me since there was such a delay in getting my car back. I had picked up my car and heard a noise so I had to return back. It took a few days to try and find the noise which they claimed they could not hear. When I came back again I drove it around with another person from the office and immediately heard the noise again which had changed due to things being loose from the repair. Very unimpressed. The advisor did not seem to want to take things into his hands to ensure a noise was heard, repair was addressed and fixed in a timely manner. I was calm and professional with him because I know his job is difficult with people's behavior. The fact that he was willing to lie to me to please me at the moment is unacceptable. I certainly would have gotten stern with him though knowing how many extra days the car was at the shop unnecessarily when I was having to pay out of pocket for that rental. More

He kept me updated on the progress of my repair. I did not have to follow up with him. I did not have to follow up with him. More

He was very knowledgeable about my 2024 Chevrolet Trax and shared some insight on the maintenance. and shared some insight on the maintenance. More

Great experience as usual! Very impressed with Dalton! He was my point of contact for the vehicle service appointment! Great listener, very attentive...He explained everything Very impressed with Dalton! He was my point of contact for the vehicle service appointment! Great listener, very attentive...He explained everything in detail and most of all...Kept me informed! Job Well Done! More