Stillman Volvo Cars
West Chester, PA
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988 Reviews of Stillman Volvo Cars
Denise was really great to work with. She answered all of my questions/phone calls promptly and was always very pleasant and professional. She took the time to explain every aspect of the car and had a l of my questions/phone calls promptly and was always very pleasant and professional. She took the time to explain every aspect of the car and had a lot of patience. She made me feel comfortable and at ease with making such a big decision. I trusted her immediately, and she couldn't have been nicer. Denise is definitely an asset to Stillman Volvo and I would recommend her to anyone looking for a Volvo. More
I'm quite pleased with the car I just bought but it was the first time I have walked into a dealership not 100% sure of what I wanted to buy. I had a few requirements, but Volvo had at least five model was the first time I have walked into a dealership not 100% sure of what I wanted to buy. I had a few requirements, but Volvo had at least five models that covered those and it fell to Denise to help me sort and clarify what I needed from what I wanted. I am sure that I sat in every car in the showroom. We discussed every one and various ways to configure each and the advantages and disadvantages of every one. Her sense of humor served her well. Thank you to Denise for simplifying the process and winnowing the choices down until I was sure that what I wanted was, in fact, exactly what I wanted. In many ways customer and dealer are in adversarial positions and the process can be stressful and confusing for the customer. It was no different this time, but by the time I walked out with the key in my pocket, I can honestly say I was satisfied that I had been given a fair deal and I had a car that wasn't just what I wanted but also what I needed. If you scan walk out of a dealership smiling and upbeat as I did, and not feeling like you just went 3 rounds against a prizefighter, you can say you did well. As a side note, for two weeks, Denise and Sean in the accessories department have cheerfully answered my questions about the remarkable "gee-whiz" technology in the car. In the spirit of honesty, I was predisposed to like the dealership. My wife bought her car there years ago and at the time came home amazed at how easy and pleasant it was to buy her car. More
Denise McElhiney is AWESOME! She got me a new Volvo lease at an affordable price. I really enjoyed working with her. I also was very satisfied with the service department when I brought in my old Volvo. Scot at an affordable price. I really enjoyed working with her. I also was very satisfied with the service department when I brought in my old Volvo. Scott was thorough and really took his time to explain the issues with the old car. More
We visited on 12/31/2014 regarding an earlylease turnin and to see what we could replace our 2011 S80 with. We had seen an offer from another dealer on an S60 T and thought we might be able to do somethin and to see what we could replace our 2011 S80 with. We had seen an offer from another dealer on an S60 T and thought we might be able to do something similar. Denise worked with us to get us into a new S60 with no money out of pocket for a price we were very happy with. We are just getting familiar with all the new features of this vehicle, and Denise offerred us to come out for about an hour at our convenience so she could again go thru everything with us. Denise was fantastic to work with and made the delivery of the vehicle a very pleasant experience More
This was probably the best car buying experience I have ever had. Everyone in the dealership was professional, friendly, courteous and knowledgeable. The sales consultant , Allen Hannigan, provided a no- ever had. Everyone in the dealership was professional, friendly, courteous and knowledgeable. The sales consultant , Allen Hannigan, provided a no-pressure experience (including two unaccompanied test drives by both myself and my wife) and thoroughly explained all aspects of the sale and car when I took delivery. The deal was very good and fair, and eliminated the need to haggle, even with the trade-in. Have not had the car in for service yet, but expect that experience will be similar. More
The 2014 XC60 Volvo is the second car we have purchased from Stillman Volvo. When we walked into the showroom we were introduced to Denise McElhiney as our new car saleswoman. She was extremely professio from Stillman Volvo. When we walked into the showroom we were introduced to Denise McElhiney as our new car saleswoman. She was extremely professional, courteous and knowledgable about every aspect of our new Volvo. Any questions we had were immediately addressed by her. She was detailed in pointing out differences in the packages, showing me many cars in their new car parking area. Also, my husband was then going through a loss in his immediately family and her compassion was amazing. We feel like she is now our friend, not just a great salesperson of Volvos ! Thank you so much, Denise and Stillman Volvo !!!! More
The dealership treated me with respect and was very helpful in helping me find my vehicle. He wkimas willing to stay with me for as long as it took for me to understand how to work the various operati helpful in helping me find my vehicle. He wkimas willing to stay with me for as long as it took for me to understand how to work the various operations of the vehicle. He was excellent to work with. Overall my experience with this dealership was exceptional. More
You would think I was the most important customer at Stillman that day, and not the purchaser of perhaps the lowest-price used vehicle on the lot! Denise McElhiney went out of her way to make me feel w Stillman that day, and not the purchaser of perhaps the lowest-price used vehicle on the lot! Denise McElhiney went out of her way to make me feel welcome, and gave me a great deal on my Nissan Frontier. She even delivered the truck to my home later that day, and drove away the trade-in. Stillman even honored a $100.00 coupon which I failed to present at the proper time, and reprinted the whole transaction to give me that saving. I thought that was classy. More
One of the best experiences I've had at a dealer ever, extremely friendly and they also help me with any questions, problems, or concerns that i had right on the spot. As well of the quality of the ever, extremely friendly and they also help me with any questions, problems, or concerns that i had right on the spot. As well of the quality of the vehicle i purchased i am more than just satisfied with both. i would recommend any one to them. More
My experience with Stillman was really good. I had been trying to work with several dealers in the metro Atlanta area as well as Tennessee and they did not provide good prices. I live in metro ATLANTA. I trying to work with several dealers in the metro Atlanta area as well as Tennessee and they did not provide good prices. I live in metro ATLANTA. I went to Auto Trader.com and found Stillman. I worked with Denise and told her the price I wanted to pay and that was all I did. The other Dealers played the back and forth game and that is frustrating. They wanted me to pay for packages that I did not want in order to get other packages. The car was delivered to me, too. More importantly the paperwork that had to go to the County tag office was done without error. More