Stillman Volvo Cars
West Chester, PA
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988 Reviews of Stillman Volvo Cars
Class Act! We visited Stillman Volvo after being told by another Volvo dealer that they couldn't help us lower the sticker price. We arrived right before closin We visited Stillman Volvo after being told by another Volvo dealer that they couldn't help us lower the sticker price. We arrived right before closing. We were met by Robert Corse, and instead of telling us they were closing in 15 minutes, he told us to take all the time we needed to look at, discuss, and test drive the car. Once inside, Frank had no problem helping us to reach our goal, and Denise was a lovely, happy presence helping Robert with our paperwork. As my husband and I were trying to figure out a way to get back to Stillman the next day to retrieve our new but used car, Robert made arrangements for us to drive it home THAT night. You're probably wondering about the last minute detailing. Robert gave us an IOU to come back at a later date that would suit us. These three exemplary employees stayed well beyond closing time to ensure I was happy. Talk about teamwork and customer satisfaction! They definitely made a new lifelong customer in us that evening, and although the dealership is not that close to our house, we will be making the drive to service our car! Thank you for your stellar service, Stillman Volvo team! More
Outstanding Expreience!!!! I had visited another local dealership prior to purchasing my SC60 AWL from Stillman Volvo. I had been turned off by the other dealership's pushy beha I had visited another local dealership prior to purchasing my SC60 AWL from Stillman Volvo. I had been turned off by the other dealership's pushy behavior. I had also been told the color car I wanted could not be locatedon the East Coast and was instead offered colors of cars on the lot. When I went to Stillman, John Kendell was extremely helpful and within minutes located multiple SC60 AWL vehicles to choose from in the color I wanted, which showed me that the other dealer had not really attempted to locate the car in the color I wanted and was instead hoping to convince me to buy something they wanted to move from inventory. This kind of outstanding service took all the stress out of car buying. i would skip the other deqalerships and head directly to Stillman. More
3rd Volvo Stillman Volvo has been a friend to me since 2009. I first purchased a Used Volvo S60. Brad Stillman was extremely friendly and helpful. In 2012, I le Stillman Volvo has been a friend to me since 2009. I first purchased a Used Volvo S60. Brad Stillman was extremely friendly and helpful. In 2012, I leased a new S60 T5 FWD and with my lease coming up in a few months, I called Brad to say what I would be looking for in another vehicle and to please call me when it was the right time and car. About a month later, Brad and his brother had a great deal and helped me get into an AWD S60. The whole dealership is extremely warm and inviting. If you need a loaner, it is quick and if you plan to stay, there is coffee, tea, bagels, WiFi and popcorn. You will Rob McKee and the whole service staff very accommodating and knowledgeable. Integrity. It is what I am looking for in a car dealership and Stillman Volvo has this. More
A Knowledgable Sales Team & Staff I had been in search of a used XC90 for over three months and was the owener of an S80. I had been to several dealerships that were not direct Volvo d I had been in search of a used XC90 for over three months and was the owener of an S80. I had been to several dealerships that were not direct Volvo dealers. I was given the runaround and prices were not fair or over priced for the milage on the SUV's. I began to search for XC90's in my price range that were at Volvo dealerships. I had been given the run around by several. I called Frank and explained the if a deal was could be reached between us and the XC90 was as presented I would buy the same day. I provided the information over the phone and the net. Frank called me back within two hours with my options. I drove the sixty some miles after an 11 hour day working. I was met by John Kemmell whom had all the paperwork, with XC90 in deatiled shape and with gas for me to return home in. I reviewd the SUV and all my questions were honestly answered. The deal was closed and I exchanged items from the S80 leaving in the last purchase I hope to make as I will retire soon. What a pleasure after dealing for over two weeks with another Volvo dealer being told I was approved, then I needed more down money and fianlly that the loan would not process due to the age of the SUV in question. A two hour wait, A drive of less distance and home in the same day. Congratulations are in order to all involved to include the people behind the seens in preperations, matinenance ect. Hats off to all. If your buying new or used talk to these people, them may not be magicians but they sure seem willing to try to acommidate. I my case did. If your form Penn State you may find friends here! We Are! More
Great job Stillman! I have purchased 4 Volvo's from Rich Lawlor. He always finds the best car to fit my families needs. Rich has great follow through and easy to work wit I have purchased 4 Volvo's from Rich Lawlor. He always finds the best car to fit my families needs. Rich has great follow through and easy to work with. The service department is top notch. I will continue to purchase my cars from Rich at Stillman Volvo. More
Pleasant car buying experience My son was in the market for a newer used P/U truck and found one he wanted to check out at Stillman Volvo. We were not planning on purchasing on this My son was in the market for a newer used P/U truck and found one he wanted to check out at Stillman Volvo. We were not planning on purchasing on this day, but long story short my son couldn't let this truck pass him by. From the time we arrived to ultimately when we left (after they officially were closed) everyone we spoke with, especially Rich, Frank and Brad were extremely helpful, and professional. Oh by the way, we also got a good deal to boot. The truck is a beauty and my son is extremely happy in owning his first vehicle! There were many little hurdles Rich worked with us on and all the way extended himself to accommodate us. It was truly a pleasurable experience and one which we sincerely appreciated after having experienced the other side of car shopping earlier that day. I would recommend this dealership to anyone looking for a new Volvo or pre-owned car. I do not live in Pa., but am very glad we had the opportunity to experience the Stillman difference. I would not hesitate to make the trip back to Stillman and have Rich help me find another car for myself. Thank you! More
Pleasure to deal with We have just purchased our 3rd Volvo and will always come back to Stillman Volvo. Denise is awesome!!! Service Dept is exceptional. Brad was excell We have just purchased our 3rd Volvo and will always come back to Stillman Volvo. Denise is awesome!!! Service Dept is exceptional. Brad was excellent to deal with. I could go on and on. Denise was extremely professional, very knowledgeable, and personable. She went out of her way to explore every option for us in order to get us the best car for our needs. She was not pushy at all, there is no pressure here, which means the world to me. I have recommended Denise to several of my friends that are looking for Volvos. I have no hesitation that she would take excellent care of them. EXCELLENT EXPERIENCE!!!!! More
cpo experience I have bought over 10 cars in my life and this has been the most professional, responsible and attentive service ever. Denise McElhiney has gone beyon I have bought over 10 cars in my life and this has been the most professional, responsible and attentive service ever. Denise McElhiney has gone beyond expectations and is a terrific example of what customer service should be. This our second Volvo and for sure will not be our last. Without hesitation I recommend Denise and Stillman to anyone purchasing a vehicle. Great work and keep exceeding expectations!!! More
Not a better dealership or sales team in the Northeast I recently completed a lease on a new Volvo S60 at Stillman Volvo. I worked with Denise McElhiney (Sales) on the lease and what a pleasure she was to I recently completed a lease on a new Volvo S60 at Stillman Volvo. I worked with Denise McElhiney (Sales) on the lease and what a pleasure she was to work with on the deal. Very easy to do business with and responsive that was well above average. This is the second car we have done with her at Stillman and service keeps us coming back. More
We Highly Recommend Denise McElhiney My husband finally gave in and recommended we test drive the Volvo C70 convertible I found online. I was happy that Denise was the available sales pe My husband finally gave in and recommended we test drive the Volvo C70 convertible I found online. I was happy that Denise was the available sales person to answer my test drive call ( I had read several positive reviews about her online ). We drove close to an hour to Stillman Volvo for the test drive. WOW- the car drove like a dream and we experienced no pressure on deciding to purchase. Denise really knows her cars, she was very professional, extremely knowledgeable and a pleasure to work with. After making a decision to purchase she sent us out for a bite to eat while all paperwork was done. Denise made buying a car in today's world super easy and stress-free. I highly recommend Denise if considering a Volvo Purchase! More