Stewart Toyota

Bought 2 trucks same day. Had a recall for headlight wire loom. When I got the truck back the passenger side shines considerably low. Took it back, service manager pulls it up Had a recall for headlight wire loom. When I got the truck back the passenger side shines considerably low. Took it back, service manager pulls it up 8” from a shop door. Says they look fine! Nothing we can do! The Tacoma I bought had 4k miles on it. Had a handicap chair lift installed in the driver back corner of the bed. Asked before I bought it if they could fix it. They sales manager talked to the body shop and they assured they could. Well that was the second lie. A year after I got my 2020 tundra I got another recall notice on power steering. Took it in and they told me it was not for my truck. Said ok and left. 4 months later the steering failed. Took it back. Again the dealership said it wasn’t covered. Had a local shop make the repair. If you had a good experience with Stewart Toyota that’s great! As for me they have been nothing but clowns since the sale. Do yourself a favor and find a dealership that takes care of you AFTER the sale. It’s definitely not with these clowns. More

Great dealership, nice friendly people to work with. I would recommend them to anyone looking for a vehicle. I would recommend them to anyone looking for a vehicle. More

From start to finish, the process was so smooth. All documents were ready for me to sign when I arrived, and I was in and out of the dealership in less than an hour. 90% of my transaction was done o All documents were ready for me to sign when I arrived, and I was in and out of the dealership in less than an hour. 90% of my transaction was done over phone and email. The whole team was excellent! More

Great place to buy y a car. Kristen is super great I told her what I wanted and she had it ready and waiting. I will be leasing all of my cars here. And will always request Kristen. Good job.people. her what I wanted and she had it ready and waiting. I will be leasing all of my cars here. And will always request Kristen. Good job.people. More

Service center is best Customer Service in a long while. 3rd time I have needed Prius repairs. Daniel & Dusty are great listeners, prompt appointments & respectful. Helpful by explaining and clean waiting lo 3rd time I have needed Prius repairs. Daniel & Dusty are great listeners, prompt appointments & respectful. Helpful by explaining and clean waiting lounge. Thanks fellows for a great experience with my repairs. Debbie More

Poor service department Brought my new Tundra in for its first free tire rotation, a part of the ToyotaCare program provided with new vehicle purchase. I called Stewart Toyot Brought my new Tundra in for its first free tire rotation, a part of the ToyotaCare program provided with new vehicle purchase. I called Stewart Toyota yesterday to make an appointment for my first 5k tire rotation per the ToyotaCare program. I asked if I needed to make an appointment for this and was told it’s best to make an appointment so you don’t have a long wait. I let them decide the best time to bring my truck in for rotation and was givien a 10:45 am appointment time. I arrived at 10:35am and dropped off my truck. An hour and 30 minutes later I got my truck back. They said “sorry for the wait” They not only let me down they let the ToyotaCare program down. I can’t trust them for any future ToyotaCare program promises. They don’t keep theirs! More

Wrecked vehicle and poor customer service If I could rate this dealership with anything less than 1 star I most definitely would! After Harvey hit Houston we of course needed a new vehicle. Be If I could rate this dealership with anything less than 1 star I most definitely would! After Harvey hit Houston we of course needed a new vehicle. Being skeptical about buying from a dealer in Houston, we headed towards Dallas and stopped here where we bought a 2015 Dodge journey from Kristen. She constantly bragged about the dealerships integrity and how they were a family owned dealership in a small town so their reputation meant everything. After guaranteeing nothing was wrong with the vehicle, we purchased it. In the 6 months we have had it, it has been in the shop 4 times so we decided to trade it in. Upon doing so we found out from other dealerships that the car had been in an accident from the previous owner and resulted in a bad Carfax so the value of the vehicle depreciated a significant amount which put us way upside down. Not only did they sale us a terrible vehicle but when I called the dealership to see if they could help us in any way, I spoke to a salesman named Todd that was extremely rude and disrespectful! He resulted in telling me at first that they didn't know that the car had a bad Carfax then tried covering his lie by explaining that "legally, we don't have to disclose that information." After I let him know that I was disappointed in his reaction and response as a customer and that I would be leaving reviews to warn possible future customers,he recommended that I call back to speak with a manager. It's a shame that not even the manager has enough common decency to call back to discuss the situation we are concerned about that involves the dealership he runs. So much for integrity, this dealership is just bad business all the way around! More

Highlander Fan I just bought my second after owning my first for nearly 13 years and receiving top notch service all these years. I know they'll take good care of me I just bought my second after owning my first for nearly 13 years and receiving top notch service all these years. I know they'll take good care of me. More

Good deal This is the 10th car we have purchased from this dealership in the last 15 years. We have always felt that we received a good deal and personalized s This is the 10th car we have purchased from this dealership in the last 15 years. We have always felt that we received a good deal and personalized service each time. It is understood that salesmen move on to other jobs, but the leadership and commitment is still there. Highly recommended this dealership. More

Highly recommend this dealership! Easy, fast & highly recommended! Everyone was very nice & easy to talk to. We were offered a great deal for our trade in & I absolutely love my brand Easy, fast & highly recommended! Everyone was very nice & easy to talk to. We were offered a great deal for our trade in & I absolutely love my brand new 4Runner! More