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Stew Hansen Dodge Ram Chrysler Jeep

Urbandale, IA

4.1
288 Reviews

12103 Hickman Rd

Urbandale, IA

50323

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Showing 288 reviews

July 22, 2025

Heidi Brickman, was wonderful to work with. She was very polite and courteous and very knowledgeable about the vehicle She sold us. She took the time to show us how everything works. The financ More

by j.adamovicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Brickman
July 22, 2025

The people at Stew Hanson’s were very polite and courteous the sales person Heidi Brickman was very knowledgeable about the vehicle we purchased and took the time to show us how everything works. We More

by j.adamovicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Taylor
February 24, 2025

Heidi brickman absolutely cool to work with I started out going after one vehicle in midfinance I switched to a truck didn't faze the young lady abit she made it work perfectly very happy More

by terrykelley68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi brickman
Feb 26, 2025 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 07, 2025

I had a wonderful experience purchasing a '22 Cadillac XT5 yesterday. The staff was wonderful. Starting with El Hadj, our salesman, to managers Mark Moretti, Scott Downard and Jerry Bill Fiinally Izzy, in More

by lmc1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ElHadji Thiandoum, Jerry Bill, Mark Moretti, Scott Downard
Feb 11, 2025 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 04, 2024

Liars and cheats. I spent $29k for a used car with front bumper damage and a promise that they would replace that bumper. I've had the car over a year now and still th More

by derekenglund
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Jobe
Sep 13, 2024 -

Stew Hansen Dodge Ram Chrysler Jeep responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Jerry Bill, General Manager jerryb@stewhansens.com

November 02, 2023

I tend to give reviews when service has been above and beyond. This isn’t the case in this review, the service and off putting conversation I had with the service advisor has me feeling very unsettled abo More

by Sue B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Sposato
October 16, 2023

Jamey Cowell was excellent and helped me out with all of my needs for my's best friend Jodey Seaman's 2019 Dodge Ram 1500 4X4 Big Horn crew cab pickup truck and I really do appreciate him so too and I's als More

by mikelathen8707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Cowell
April 07, 2023

Ripped off. They totaled my car when I had a shop that would fix it less than they would total it. It needed a hood, head light, top radiator support, and some s More

by harmsenoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keven
Apr 07, 2023 -

harmsenoti responded

I will never buy a car off you people. Howard 515-229-7910

April 04, 2023

Excellent sales and finance staff. The review of aftermarket items with their representative was very helpful and informative. Great dealership. I’m More

by Dldaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Moore, Aaron Center, Noi Thiravong
March 24, 2023

Staff have always been accountable and Mike followed suit today. He was polite and addressed my needs. More

by thfey@me.com
Recommend Dealer
Yes
Employees Worked With
Mike
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