Stevinson Toyota West

Tony Salazar by far was the most knowledgable, friendly & personally interested in helping us make a Fantastic NEW CAR (Sale) Deal in a short amount of time and effort. We went back & did a Second Car Deal & personally interested in helping us make a Fantastic NEW CAR (Sale) Deal in a short amount of time and effort. We went back & did a Second Car Deal the following week with Tony at Stevenson Toyota. Trading in a vehicle can be a headache and yet, Tony took all the stress out of the situation by communicating honestly with each of us. (husband/wife) This vehicle purchase was for a NEW Scion and we tell everyone about asking for Tony when they go to make a deal. Mike Ducett, the Finance Manager who completed the paperwork with us also made the wrap up of everything Easy and he also was personally interested in giving us his attention and was genuine in answering any questions we had. This was a most enjoyable experience and it's great to be able to share our experience with you on this review board. D.B and V.B from Golden, CO More

I went to Stevinson Toyota to look at a used car my daughter found online and wanted to go look at. This was not something I was looking forword to at all after my last experience of buying a used car daughter found online and wanted to go look at. This was not something I was looking forword to at all after my last experience of buying a used car. We had a conversation on the way to the dealership about what kind of experience we might have with this salesperson. When we arrived,I got a very pleasant surprise! Tony was nothing like the sterotype "used car salesman" one thinks of. He was not just friendly initially; he listened, answered all my questions, and was not pushy!!! I felt very comfortable buying the car and did. To make things even better, the next day the car had a minor problem, I called Tony, he said to bring it back in and they took care of it! I had such a good experience, that I bought another car from him! (My motto is when you find a good salesperson, stick with them!) Well, this was an older model used Lexus,and I had a few concerns. Again, Tony took care of everything again! And I love the car! So from beginning to end, i'm very happy to say this was my best experience buying two cars! I highly recommed Tony Salazar to anyone looking for a salesperson that will listen to your concerns and who actually cares. It was also very nice working with Mike Ducett, the finance manager! Everything went very smoothly! C.C. Brighton, CO More

The first time I met Anthony, I felt very comfortable with him, and ended up confident enough in him to purchase and car worth more than $50,000.00 - quite a confidence level. He has provided excellent with him, and ended up confident enough in him to purchase and car worth more than $50,000.00 - quite a confidence level. He has provided excellent post-purchase customer service and continues to do so. My subsequent automotive purchases will be with Anthony because of the trust he has earned from me. Regards, Michael Stevenson More

I have been a customer of Stevenson Chevy since 2006 when I bought my new duramax and have had it serviced by Stevenson since. I have always appreciated all the folks at the Stevenson family and when it cam I bought my new duramax and have had it serviced by Stevenson since. I have always appreciated all the folks at the Stevenson family and when it came time for my girl friends daughter to get a new car due to her old car being totaled in a car crash, I didn't think twice about referring her to Stevenson. I've been close to Ryan Watson and Tony Salazar for many years and knew they would take good care of whoever I sent their way. As I expected Stevenson was able to deliver a very nice, clean used car for the price that was budgeted for. They did everything perfect and the follow-up afterwards was fantastic to make sure things were working out as planned and the car was working well. I have continued to recommend friends to Stevenson with confidence that Ryan and Tony will always take good care of them. I further recommend Stevenson to all who need to consider a car purchase, they are Colorado native and if you believe in ABC.....Always Buy Colorado....or from those in Colorado as businesses! More

I went to Stevinson after having a terrible experience with another dealer. Tony took more than good care of me and insured that I got the car I wanted at the price I wanted. Not only that, but they worke with another dealer. Tony took more than good care of me and insured that I got the car I wanted at the price I wanted. Not only that, but they worked with me to help take care of my problem at the other dealership. I was completely taken care of and within two days of the purchase they had set up my first oil change. I had to go back to the dealer to pick up my additional set of keys and because I drove there they cleaned my car and filled my tank! I have never been more satisfied with the financing either. Mike took care of my financing and didn't try to sell me a bunch of additional products I wouldn't need like I have experienced at other dealers in the past. The price I was given as my monthly payment stayed the price I was given even through the financing, which in my experience purchasing cars is rare, and this is my 4th purchased/financed vehicle. I would recommend Tony, Mike, and all of the Stevinson staff for purchasing a vehicle. More

Ryan Dodson at Stevinson Toyota West was a fantastric sales agent and a true advocate. At last minute notice I through him an unexpected (by both of us) curve ball and he rolled with it and produced grea sales agent and a true advocate. At last minute notice I through him an unexpected (by both of us) curve ball and he rolled with it and produced great results for me and my family. His customer service was top notch. I put his contact information into my phone as I know I'll be back to use him again in the near future as well as share his contact information with others. I highly recommend Ryan for all your sales needs! More

Oct 2009 they told me my transfer case was leaking and that it would be free because it was a recall item. 2005 Toyota 4-Runner 8 cyl. Spent 6 hours there to "fix it" and to do an alignment. April 2010 th that it would be free because it was a recall item. 2005 Toyota 4-Runner 8 cyl. Spent 6 hours there to "fix it" and to do an alignment. April 2010 they did the oil change and didn't report any problems. Had to go back for other problems June 2010 (see below) and still nothing reported on the t case. Got someone else to do an oil change in Oct 2010 and there was almost no t case oil in it--it has been leaking apparently the whole time--for one year. So now I get to spend 6 more hours there???? Why didn't their guys see it the 2 times I was there after they "fixed it"? Back to my April 2010 visit to swap my winter tires off. I bought 4 new all seasons from them, drove away, and had HUGE pulling to the left that I didn't go in with. Remember I had an alignment in OCT when I had my winter tires put on and had NO problems when I drove in in April. The line manager told me it was my tires when I called --I told him I HAD JUST BOUGHT THEM FROM HIM. The gentleman below the GM gave me a free alignment, but I had to drive back from the mountains and sit around all day again. PLUS THEY KEPT MY $1,000.00 SNOW TIRES!!!!!! I had to drive back and get them!!!! More

Car salespersons and dealerships have the reputation they do for a reason. My parents (without assistance from one of their more savvy children or friends) stepped into this place and ended up getting taken do for a reason. My parents (without assistance from one of their more savvy children or friends) stepped into this place and ended up getting taken coming and going. Their Corolla payment is insanely high because they paid no more than full retail price, got schnookered into a long-term warranty (on a Corolla?), were talked into the clear bra (on a Corolla?), and whatever additional fees and taxes that they could possibly tack on. That having been said, they should have known better about those things, and they were happy when they walked out the door. The real issue was when, after a week my stepfather lost his job and tried to take the car back to the dealer or work something else out with them. This is where the rub is. When my mom (sobbing) and my stepdad went back in to see what, if anything, could be done about the situation, they responded with "we can repossess it now or we can repossess it later, it's up to you." This is probably not an infrequent scenario under the current economic conditions, and although no one should expect to be able to take their car back and have it be easy unless they bought another brand, there are other options. Most importantly, when someone steps BACK into your dealership after having been taken coming and going (more than once - they bought an outrageously priced used Prius there a couple years ago), you should treat them with respect and compassion and at least sit down for a few minutes and talk through what can be done. I won't be setting foot into this dealership EVER again - even for service. More

I was looking for a Toyota 4 runner, we did not see the one we were looking for so we test drove a 2005 VW touareg. The sales person took us out on the busy I-70 towards the mountains on our test drive. one we were looking for so we test drove a 2005 VW touareg. The sales person took us out on the busy I-70 towards the mountains on our test drive. Because of the busy and aggressive road this was a good test of power for the car but there was things that I thought that this dealer should have found in some kind of pre-sales inspection. The car was fitted with the wrong tire size to begin with, my wife found this out on her drive back home, a 10mph over speeding ticket. Not only was the odometer off but the cruise control and wipers did not work on the vehicle. I am questioning the lemon law on this as we bought this car thinking that it was in working order obviously not. We bought the car without knowing these things, and even paid $2500 for their supposable extended warranty, never again, this thing covers nothing. When we told the dealership about these problems they referred us to a VW dealership, they were very helpful but quick to point out that our $2500 extended warranty was a rip off. They did get Stevenson to pay for the tires and fix that, but it took a series of 4 trips to get the car fixed. This was an added expense as we live two hours away from the dealership. The car still has small things that we find every day that we have to get fixed, I can’t feel real confident that they did any pre-sales inspection of the car at all. I felt rushed though the whole buying experience and would encourage anyone to never do business with Stevenson Toyota. More