Stevinson Toyota West

We were looking for a 2012 Tacoma, Tony made this process very easy. We requested a quote on the internet and Tony responded with in a couple of hours. We agreed on a price over the phone, showed up at the very easy. We requested a quote on the internet and Tony responded with in a couple of hours. We agreed on a price over the phone, showed up at the dealership, and within a couple of hours we were on our way with our new Tacoma. This could not have been easier. Tony should have an award for customer service. He was exceptional. He even went the extra mile to have our Lexus serviced while we were completing all of the paper work for the Tacoma. When we left the dealership both my husband and I were happy, my car was serviced and he had his new Tacoma. I also have to comment on Mike (he did the paper work) he was also very nice to work with, he made the process as quick and easy as possible. The gentleman in the parts department went the extra mile when he installed new wind sheild wipers on the Lexus. He verified the model and actually installed the new ones. I have never had that kind of service from a parts department. The Lexus service department not only serviced the vehicle they also washed the vehicle. Now that is service. Over all I would say the Stevinson's dealerships are the most considerate, customer service minded dealership I have ever worked with. If I have only one word to descripe our experience I would say EXCELLENT. More

Our car buying saga was a long one. We started here, looked other places, solicited internet bids from every dealer in town, and even went to a broker clear across Denver (who promised us lower tax rate looked other places, solicited internet bids from every dealer in town, and even went to a broker clear across Denver (who promised us lower tax rates and a better price). After all this, we ended up with the best price right here in our back yard. Hoang N., our sales rep, was a pleasure to work with. As you can see from what I wrote above, I was exposed to many car sales persons, and he was one of the nicest--never too pushy, and nothing but helpful. I would recommend Hoang to anyone. When we settled down for the dickering, we worked with John. I'm sure we were typical customers (or perhaps more obnoxious than most!) in that we haggled and bargained (I would find John's job very hard to do, myself). Despite this, John made the process efficient, pleasant, and even humorous! We enjoyed it, even, and were pleased with the results. When we went upstairs to sign the papers, Ron was also very nice to work with (also with a great sense of humor), and got us out the door quickly. Nice job, Stevinson. I'm sorry I looked any further! More

Great experience. Sam was extremely helpful and knowledgeable through the entire transaction. He made the entire buying process easy and stress free. I would definitely go to Sam and Stevinson to knowledgeable through the entire transaction. He made the entire buying process easy and stress free. I would definitely go to Sam and Stevinson to buy a car in the future. More

Klaus was knowledgeable, available, friendly, patient, prompt, coureous. He did not or could not work to reduce the price of this car or add features, such as winter tires, but overall, judging from my ex prompt, coureous. He did not or could not work to reduce the price of this car or add features, such as winter tires, but overall, judging from my experience, he is a great asset to Stevinson Toyota West. More

I came to Stevinson Toyota west pretty much knowing what I wanted (Tacoma TRD 4dr). I was pleased by Kluas' knowledge of the product, and if he didn't have an answer he was very quick to get the information I wanted (Tacoma TRD 4dr). I was pleased by Kluas' knowledge of the product, and if he didn't have an answer he was very quick to get the information. I think his greatest qualities is he is very polite and patient. I showed up late for our appointment and was helping other customers, he made sure that I was helped right away. That sales person was very nice also (William Douglas). That showed me that they truly work as a team. That kind of teamwork is not found in high pressure car sales. I would definitely recommend Klaus and the team that he works with to any of my friends. I got a great truck for a very fair price. I'm happy :) More

Reputation and Honesty: Several years ago I did take my previous Toyota Camry to Stevinson's Toyota West for service. The vehicle had a minor transmission leak. I was informed by the service tech that the previous Toyota Camry to Stevinson's Toyota West for service. The vehicle had a minor transmission leak. I was informed by the service tech that the transmission pan had warped and that the problem with minor in nature. I was informed that the cost would be approximately $50.00. I picked up the vehicle and several days later I noticed that leak had become quite severe. I returned to the dealership and dropped the vehicle off. Several hours later I received a telephone call from James the service tech. He informed me that the mechanic had made an error. James informed me that he would provide me with a rental car and there would be no charge for the repairs. My vehicle was at the dealership for several days. My point being is that I could have been told that the repair was something the mechanic overlooked and been charged for the entire repair. Instead I was told the truth. Rare these days. I will be their loyal customer for years to come and I have recommended this dealership too many and some have purchased there vehicles there. In addition, their service tech's are well trained and all employees that I have encountered are professional and courteous. I hope Kent Stevinson continues to hire the professional individuals that make his team number one. More

This was a great buying experience. The sales person was very knowledgable, professional, and easy to work with. I would recommend Sam to my friends and family. very knowledgable, professional, and easy to work with. I would recommend Sam to my friends and family. More

Sam was awsome! he was very honest and helpful, which is uncommon with car sales reps, we look forward to working with him on our next purchase. uncommon with car sales reps, we look forward to working with him on our next purchase. More

My parents bought a car there, and they had such a great experience. I was in the market to buy a new used car, so I went there a few days later. I was helped by Jamie we figured out what prices I could aff experience. I was in the market to buy a new used car, so I went there a few days later. I was helped by Jamie we figured out what prices I could afford first. I was shown their corollas in my price range. I came back a few days later. I test drove my favorite corolla. I was very happy with it, and decided to buy it. Then I was helped by Garrett who helped my dad and I through the paperwork process. He also helped with my kids. Everyone there is super friendly, and I have been recommending to anyone looking to get a car! More

Jami was very friendly and easy to work with. I have bought several vehicles from the Stevinson Lexus dealership and have always had a good experience. This was my first purchase from Stevinson Toyota a bought several vehicles from the Stevinson Lexus dealership and have always had a good experience. This was my first purchase from Stevinson Toyota and overall the experience was very positive. I would recommend Stevinson and Jami to friends. More