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Stevinson Toyota West

Lakewood, CO

4.4
5,247 Reviews

780 Denver West Colorado Mills Blvd.

Lakewood, CO

80401

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Showing 5,247 reviews

May 25, 2012

When shopping for a car, I visited several dealerships that I walked away from because the sales pressure was much too high. Their asking prices were ridiculous too and they knew it. ($7k over KBB price, More

by emmohat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Mohat
May 24, 2012

I'm happy with the new car buying experience at Stevinson Toyota West. This is my first Toyota and the overall experience is favorable compared to other dealers I have been to in the past. The salesman, Tyle More

by Al3039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2012

Klaus did a great job working within our need to finalize the deal we wanted. Klaus handled the sale flawlessly, and made sure that after-sale issues were addressed properly and timely. Michael was up fr More

by booyang1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Doucet
May 23, 2012

These guys are awful to deal with was disrespected, talked down to, and scammed. They are selling cars as certified that shouldnt be. Bought certified found out later it was flagged for problems that w More

by dbreitco
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Myers
Jun 01, 2012 -

Stevinson Toyota West responded

Dear Dbreitco, We understand that you purchased a certified Toyota from a Toyota dealership because of trust and to ensure that you can have your vehicle serviced at any Toyota dealership here or across the country. Unfortunately, we did not have the information from the prior dealership when we certified your vehicle. We performed a certified inspected and our mechanic did not identify a leak. Stevinson Toyota West is a reputable dealership and we do stand behind our vehicles, especially certified vehicles that go through a more stringent inspection process. If the mechanic had seen a leak, the radiator would have been replaced. I have reviewed the inspection documents and have offered to share them with you to show that your vehicle was inspected, the items we noted for repair and the repairs that took place prior to your purchase. I apologize our actions have caused you to mistrust us. We are a family owned dealership that has been in business in the Denver metro area for 50 years and we have built our dealerships on customer satisfaction and service. We have given you a reason to mistrust us and for that I am truly sorry. Sincerely, Patricia L. Ford Corporate Customer Relations

May 23, 2012

Test drive with Steve was excellent, we were able to check out hills, turning radius, braking. The market for small SUVs is very competitive (RAV4) but we were happy with the features and pricing of ava More

by tandsbv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2012

Hoang was excellent to work with in the special order purchase of my Trail Teams Edition FJ Cruiser. He was knowledgeable about the car and we were able to secure a hard to find manual transmission. Ra More

by gopokes_90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 22, 2012

Klaus greeted us right as we walked in the door and I showed him the Hyundai I was interested in buying that I had pulled up on my phone via the Cars.com app. It was raining that day,so he got the keys More

by sahammel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hammel
May 22, 2012

This dealership was very friendly and a good environment. Tony and Denny really helped us find the car that was right for us, both financially and on a need/want basis. More

by nbacovci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Salazar
May 21, 2012

Tony went thru all the various Rav models with us and explained the differences. He was very knowledgeable on the Toyota's. Very professional and easy to do business with. More

by swillox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Salazar
May 19, 2012

We rented a RAV4 last fall and traveled over 5,000 miles. We were very pleased with the performance of the car while on the trip. When we decided to purchase a new car for my commute to work, we looked at More

by carolyngray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Doucet
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