Stevinson Toyota West

I had great service from both the sales and finance department while purchasing my vehicle. I would happily recommend Stevinson to my friends. Very happy with my purchase. department while purchasing my vehicle. I would happily recommend Stevinson to my friends. Very happy with my purchase. More

We had a terrific experience. We started with a phone call. Danny was very prompt to respond to our call with information about a van that we were looking for. He followed up promptly with an e-mail with call. Danny was very prompt to respond to our call with information about a van that we were looking for. He followed up promptly with an e-mail with complete information. When we arrived, he was very thorough and professional. He completed our transaction quickly and answered all of our questions. He was very personable. We enjoyed doing business with him. Deb was a joy to do business with also. She explained all of our options for additional sevices in a precise manner. She helped us choose what we all felt was best for us in terms of car protection products and extended warranty. She gave us the feeling that she was working hard for us. She has a very winning personality. More

Steve was wonderful! My husband and I were looking for a specific RAV 4 and had called all over the greater Denver/Boulder Area. Steve helped us find it, gave us a price over the phone and had it ready for specific RAV 4 and had called all over the greater Denver/Boulder Area. Steve helped us find it, gave us a price over the phone and had it ready for us when we arrived. Steve Wilkie was very professional and friendly. We would definitely do business with Steve and Stevenson Toyota West again. More

Customer service was excellent. I felt Steve listened to what I wanted and focused on my needs. He made to process painless and went above and beyond by providing a rental car while they installed the l to what I wanted and focused on my needs. He made to process painless and went above and beyond by providing a rental car while they installed the leather seats I selected. The dealership really cares about customer service and making their customers happy. More

I have been a customer of Stevinson Toyota since 1983 when they were located on Wadsworth. Stevinson has been my main service provider since that time and the service experience has been outstanding. Yet when they were located on Wadsworth. Stevinson has been my main service provider since that time and the service experience has been outstanding. Yet, in the past when it came to buying cars I found the Stevinson experience to be less than stellar and have found it necessary to purchase vehicles from other dealers. However, this time the Stevinson buying experience was actually enjoyable. The individuals that facilitated this positive experience include Klaus Drah, Hoang Nguyen, and Jay Kramer. I met Klaus in Stevinson's sales lot while having my son's Corolla serviced. Our discussion led to a test drive and an initial negotiation on a Rav4. What I observed about Klaus is he knows Toyotas and takes the time to establish rapport with clients by listening to them as a means of identifying their transportation needs, personal wishes, and price requirements. He does an outstanding job of asking key questions that clarify the details of the customers ideal vehicle purchase and endeavors to that end. We weren't able to agree on a price point on that first day. However, Klaus had clearly listened to me, touched base a time or two over the next week, and shortly there after made me aware of another Rav4 that met all my requirements, including price. Klaus made the Stevinson buying experience enjoyable because he is polite, patient, and very easy to work with. He never lost sight of what I wanted and what I needed. It is clear that Stevinson customers are supported by a team during the sales experience. Hoang Nguyen worked with me on a couple of occasions. He clearly and patiently covered car and service details. He got me connected with next steps under Toyota's service plan. Additionally, he demonstrated every feature on the Rav answering any question I had. He also pointed out key information in all my car manuals. Hoang is very easy to work with. Jay Kramer was also helpful in describing car options and getting all the legal documents completed. He clearly described my options, my legal requirements, and kept the process moving. Good job Stevinson staff. I will tell my friends about this experience! More

My first words to Tyler were, "My priorities are seating comfort for my back, lines of sight, and fun to drive -- in that order." The third car we tested was a Camry SE, and I knew within fifteen m seating comfort for my back, lines of sight, and fun to drive -- in that order." The third car we tested was a Camry SE, and I knew within fifteen minutes I would purchase. Ty never lost sight of my priorities, and allowed me the time and quiet I needed while testing several models. Since then I have driven 5500 miles of mountain road and freeway while returning to Alaska. Because the car is so comfortable, and the road vision makes seeing traffic movement so easy, I have been able to drive most all day -- day after day -- without fatigue. Thanks, Tyler. Larry Hurlock Juneau, Alaska More

Probably the greatest experience I've had, start to finish, at a dealership. We never felt pressured or hassled. Thanks, guys! We love the new 4runner! finish, at a dealership. We never felt pressured or hassled. Thanks, guys! We love the new 4runner! More

tony was great to work with very up on information about the vehicles, but the finance people were to pushy trying to sell all the extras that i was ready to walk away from the sale, and was very disapointe the vehicles, but the finance people were to pushy trying to sell all the extras that i was ready to walk away from the sale, and was very disapointed when i got home and saw how the front liscence plate was put on i will have to take this to a body shop have the holes refilled and painted and put on a front bracket for the lisence plat . art More

sam is a wonderful man. sam is great. sam is magnificient. sam is kind and gentle. sam is charmining. sam is experienced. sam is professional. sam was extremmely helpful in buying my venza. magnificient. sam is kind and gentle. sam is charmining. sam is experienced. sam is professional. sam was extremmely helpful in buying my venza. More

Adam did a great job of helping me decide to buy the Rav 4 that I saw on the internet. Even though I went in looking for that particular auto he was very efficient, friendly, and knowledgeable. He showed 4 that I saw on the internet. Even though I went in looking for that particular auto he was very efficient, friendly, and knowledgeable. He showed me every detail of the vehicle and answered all of my questions. I like the fact that he told me to call him anytime I have a concern or need help with my vehicle. The only part I didn't enjoy was going through finance and being pressured to purchase other items that I didn't really want. It was late, Debra kept juggling numbers, and I wanted to go home. I also disliked the fact that I couldn't give a deposit and come back in the morning to do the paperwork. More