Stevinson Toyota West

Will was the most responsive person I worked with. Unlike other who were just trying to get me into a car, Will was trying to get me into a car that fit my performance and financial needs. He didn' Unlike other who were just trying to get me into a car, Will was trying to get me into a car that fit my performance and financial needs. He didn't inundate me with questions he just responded to my questions quickly and knowledgably. He offered solutions which I much appreciated. Wish all sales people were more like Will. Thanks! More

Sam, the salesman was excellent. He showed us numerous vehicles and encouraged us to test drive a few. We found exactly what we were looking for, a Scion Xb. The amount of time spent at the dealership com vehicles and encouraged us to test drive a few. We found exactly what we were looking for, a Scion Xb. The amount of time spent at the dealership completing the paperwork was a bit lengthy. However, after a few days of having the Xb, I was disappointed at the maintenance performed to the vehicle. The in-dash external thermometer was inoperable. Furthermore, the Vehicle Stability Control does not work, and the front driver's side tire and housing make a distinct loud, but low awkward sound, and rattles. I understand a used vehicle has normal wear and tear, but I am skeptical about the attention to detail, or lack thereof, considering my Xb is "Scioin Certified Used." The dealership on the other hand, is immaculate. The staff is friendly, and very helpful, and Sam will treat you like family. If you want to buy a vehicle at Stevinson Toyota West, don't waste your time, and ask for Sam! More

I purchased a new 2012 Camry SE on September 1, 2012 but started visiting your dealership in April 2012. I knew firsthand that the Toyota name translated to good quality and value as I previously owned two started visiting your dealership in April 2012. I knew firsthand that the Toyota name translated to good quality and value as I previously owned two other Toyotas (i.e., 1978 Land Cruiser and 1992 Corolla) both of which provided me with over 10 years of great service. My experience at Stevinson Toyota West and working with Klaus Drah in particular was excellent. Klaus was consistently professional, courteous, and always made me feel right at home. He knew at our first meeting back in April that I wasn’t in a rush to close the deal but I simply needed to do my due diligence in finding the right car for me. Klaus helped me navigate through the choices in a very laid back approach that appealed to me. Bottom line: Nice style, great representative and customer service. Tony Salazar and Debbie King assisted too by providing a quick, but thorough and informative financial transaction but it was Klaus who made my overall purchase very unique and pleasant. I’ve already recommended Stevinson Toyota West to several friends and colleagues. Thanks Klaus ! More

Our overall experience working with Tony for the purchase of our new car was great. He was available to answer our questions about our car order 24/7. Closing the deal was quick and easy. Tony and Mike were of our new car was great. He was available to answer our questions about our car order 24/7. Closing the deal was quick and easy. Tony and Mike were both ready with paper work. So it all went very quickly. Tony took lots of time with us, showing us how to operate everything on our new car. Just an awesome experience all the way around. More

The people at Stevinson Toyota West, especially Sam and Debra, were extremely helpful to us throughout the purchase process. We brought our three toddlers with us and despite the extra distraction and dif Debra, were extremely helpful to us throughout the purchase process. We brought our three toddlers with us and despite the extra distraction and difficulty that adds, they were very patient to answer all our questions and make the purchase experience as easy as possible. I would recommend to anyone to purchase a car from them. More

I enjoyed dealing with Stevinson and particularly Garrett Condra.Your location is excellent, close to all main thoroughfares; the offices, the lobby, and even the service entry are well lit and very clean. G Condra.Your location is excellent, close to all main thoroughfares; the offices, the lobby, and even the service entry are well lit and very clean. Garrett was great to work with as were any of the employees we dealt with. He found several used vehicles I might consider until I tried a Subaru Tribeca I fell in love with and decided that was it! There have been a few very small problems with it (it is used after all) but those were quickly worked out by Stevinson's service department. So at this point I am very happy with my used, but new, SUV and will definitely use Stevinson's services in the future! More

Experience with Stevinson was good. Will Douglas is a good guy with a friendly demeanor. Only negative was my confusion over the process of applying the paint protection film that I purchased with the ve good guy with a friendly demeanor. Only negative was my confusion over the process of applying the paint protection film that I purchased with the vehicle. I arrived at service at my appointment time and was told by the service man that he couldn't take the car until I went up to finance to get the work started. With my ride waiting, I had to go into the building, up the stairs to finance and find someone to help me. Same when I came back to pick up the vehicle. I had to go inside and up the stairs to finance to get my keys after waiting in line at the service desk. This was a small hassle that would seemed easy for Stevinson to solve; I would have preferred if their internal business functions were invisible to me. More

He did a great job. Set me up so all I had to do was come in and do paperwork. His car knowledge was excellent and customed servive outstanding. Jim Prohaska in and do paperwork. His car knowledge was excellent and customed servive outstanding. Jim Prohaska More

Denny is the reason this deal closed. We appreciated his sense of humor. Honest, professional, informative and most importantly, a great listener. He understood our needs and exceeded our expectations in de sense of humor. Honest, professional, informative and most importantly, a great listener. He understood our needs and exceeded our expectations in delivering on his commitments. Denny should be recognized for a job "VERY Well Done". Deborah & Dennis Couture More

In the past, buying a car has been an incredibly In the past, buying a car has been an incredibly stressful situation. But, Tony made it easy and stress-free. He was great to work with; both friendl In the past, buying a car has been an incredibly stressful situation. But, Tony made it easy and stress-free. He was great to work with; both friendly and knowledgeable about the used car we purchased. I would happily recommend both Tony and the dealership to my friends and family. More