
Stevinson Toyota West
Lakewood, CO
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I made a service appointment online after hours for the next morning at 7:30am. I arrived 5 minutes early and was promptly greeted by Brian Ballard. They have handheld tablets so they can pull up your info next morning at 7:30am. I arrived 5 minutes early and was promptly greeted by Brian Ballard. They have handheld tablets so they can pull up your information right there and check you in. I was shown where the waiting room was and told my oil change & tire rotation would be about an hour. Inside the showroom, everything was nice and clean with plenty of seating areas so social distancing was not a problem. Exactly 1 hour later I received a text that my vehicle was ready, just as promised. I know this was just a basic service, part of the Toyota 2 years maintenance plan but the previous two services at another dealer back in FL did not go as well so xxxxxxto Stevenson Toyota West for having a perfect streamlined system in place for your customers and to Brian Ballard for a top notch service experience. More
Mallory was great to chat with. She answered all my questions and did not try to tell me what I wanted, but help me with what I was asking. It has been a while sense I purchased from a dealership and questions and did not try to tell me what I wanted, but help me with what I was asking. It has been a while sense I purchased from a dealership and I really appreciated the fact that I could just chat with Mallory. I More
Tony was a great help. He was kind, courteous, friendly and professional. Marc was extremely helpful and had lots of good advice. Overall a great experience. and professional. Marc was extremely helpful and had lots of good advice. Overall a great experience. More
Graham was a very helpful and knowledgeable when it came to my experience at Stevinson Toyota West. Because of his hard work and dedication I was able to get the truck of my dreams! He even went above and b to my experience at Stevinson Toyota West. Because of his hard work and dedication I was able to get the truck of my dreams! He even went above and beyond in helping me with the upgraded wheels I wanted. When they were back ordered for three weeks he gave me the same wheels that were intended for his own vehicle. This helped speed up my entire process. If that’s not top level customer service, I don’t know what is! If you’re looking to get into a new Toyota you cannot go wrong with Graham! Friendly, responsive and knowledgeable all around. Great service! More
Very responsive and quick to complete the lease end process. Easy to set an appointment and complete the deal. Stevinson has always been our place to go first for vehicles! process. Easy to set an appointment and complete the deal. Stevinson has always been our place to go first for vehicles! More
Absolutely fantastic. It’s my 3rd car I’ve bought from Stevenson. Tony Salazar is an absolute magician with numbers and helping you get to the terms you want. I absolutely love Stevenson Toyota, will be b Stevenson. Tony Salazar is an absolute magician with numbers and helping you get to the terms you want. I absolutely love Stevenson Toyota, will be back for my 4th car when it’s needed. More
Tony was great. Worked with me over 6 months to get the right Tacoma for me. Spent a lot of time explaining the new functions and dashboard. right Tacoma for me. Spent a lot of time explaining the new functions and dashboard. More
Tony was a real pleasure to work with. He’s very professional and helpful. The entire staff at the dealership was professional and easy to work with. professional and helpful. The entire staff at the dealership was professional and easy to work with. More
Tony was a real pleasure to work with. He’s very professional and helpful. The entire staff at the dealership was professional and easy to work with. professional and helpful. The entire staff at the dealership was professional and easy to work with. More