Stevinson Toyota West

I want to thank my service advisor Alex for all he does for me when I come into get my truck serviced, he goes above and beyond for me.. Thank you, Alex! The one thing Stevenson Toyota needs to bring bac for me when I come into get my truck serviced, he goes above and beyond for me.. Thank you, Alex! The one thing Stevenson Toyota needs to bring back are the staff dogs that use to be in the store. It helped me as a customer who has PTSD , it makes feel comfortable and lowers my anxiousness when you have pets in your store. Thank you. More

Jay was professional explaining the process. He also assisted with a dashboard message.two more words He also assisted with a dashboard message.two more words More

My dealings with the maintenance and customer service staff over the past 4 plus years have never been less than completely satisfactory. staff over the past 4 plus years have never been less than completely satisfactory. More

Great dealership staff is full of problem solvers and made us feel at home. Beth was a pleasure to work with, very knowledgeable about the inventory and a excellent people person! made us feel at home. Beth was a pleasure to work with, very knowledgeable about the inventory and a excellent people person! More

Dan P. and the service techs. were generous troubleshooting a potential cooling problem for me. and the service techs. were generous troubleshooting a potential cooling problem for me. More

The dealership got me in and out quickly! I went in for tire rotation and an oil change! I went in for tire rotation and an oil change! More

Recommendations for needed work were not confirmed on time. Would have had to leave my car there an extra 2 days to get it done which didn’t work with my work schedule. Otherwise good service. time. Would have had to leave my car there an extra 2 days to get it done which didn’t work with my work schedule. Otherwise good service. More

Stripped 4 of my lights and damaged the studs as well. Said it would cost a $100 so I agreed to the price and then they came back saying the same issue will now cost $400. All I went in for was an oil cha Said it would cost a $100 so I agreed to the price and then they came back saying the same issue will now cost $400. All I went in for was an oil change and they tried to take me for more. I have 6 free oil changes remaining that I will not use. I’d rather pay than get scammed by Christopher and the other service people at Toyota west More

So grateful for the service department for always taking such fabulous care of my car! such fabulous care of my car! More

Jay was great Very helpful, courteous and efficient. Will service vehicle there again when needed. Will service vehicle there again when needed. More