Stevinson Lexus of Lakewood

Always can get an appointment when I want. Most service reps have been great. My car is well taken care of! Most service reps have been great. My car is well taken care of! More

My service advisor Van was not very communicative. I texted him several times and received no response. I was told my vehicle would be ready in about 2-2.5 hours, but I didn't get a text that it was I texted him several times and received no response. I was told my vehicle would be ready in about 2-2.5 hours, but I didn't get a text that it was ready until i texted and called about it. I had a loaner so it wasn't a huge deal but please be communicative. I was told my vehicle would be washed and vacuumed prior to it's return, but it was clear that didn't happen because when I asked about it, they rushed to wash it, but I was told they couldn't get the dog hair out while vacuuming. It was clear the car hadn't even been vacuumed. That's fine, but please just be honest about it next time and respond to your customers when they reach out to inquire about their vehicle. I know everyone is busy, but it only takes a minute or two to respond to a text. More

The associates are always helpful and informative. i feel comfortable with their advice and insights i feel comfortable with their advice and insights More

Jon did a great job. Everything was done in a timely efficient and effective manner. ! Everything was done in a timely efficient and effective manner. ! More

Kevin provided excellent service. Thorough, answered all questions, and my Lexus was serviced quickly. I recommend Stevinson Lexus of Lakewood Service. Thorough, answered all questions, and my Lexus was serviced quickly. I recommend Stevinson Lexus of Lakewood Service. More

The Service Dept helped us with a defective part that Lexus Corp would not even consider. We appreciate Stevinson’s ethical handling but lost respect for Lexus Corp’s handling of the situation. Lexus Corp would not even consider. We appreciate Stevinson’s ethical handling but lost respect for Lexus Corp’s handling of the situation. More

Great Dealership to get ones car serviced. . Great Staff and waiting area.. Prompt service that is well done.. . Great Staff and waiting area.. Prompt service that is well done.. More

Very happy with my service. Always a great experience. Thanks for taking good care of me and my vehicle. Always a great experience. Thanks for taking good care of me and my vehicle. More

Always tremendous service. Have purchased three cars from them, and the best experience with a dealer I've ever had on each of those occasions. Highly recommend them! Have purchased three cars from them, and the best experience with a dealer I've ever had on each of those occasions. Highly recommend them! More

I Have done business with them for 30 years. Love their service and salesmen and staff Love their service and salesmen and staff More